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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 142 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Book5 Pro, particularly its vibrant OLED display and overall performance. The laptop's fast processor speed and portability are also highly appreciated. Its solid battery life, thin and lightweight design, and compact size contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 142 reviews
  • Rated 4 out of 5 stars

    Good, but sometimes lags

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a good display and competes with an Apple MacBook Pro. Pros: Beautiful display. Great, responsive keyboard with large keys. It’s backlit and touchscreen. Con: Lags when multitasking with two monitors hooked up. I’ll be on a Zoom call for my PhD program and it lags when I type with OneNote during my online class. Also, the battery is well-under the guided range. It’s more like 6 hours of charge with average use. Otherwise, this is a pretty good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BookPro5 14''

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this item for about a month and so far so good. I like the lightweight and 14'' size of the monitor. It works as described and get charged pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing customer service from start to finish. I wish I got her name. She deserves a raise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Like) Amazing laptop. Very nice laptop. If i have to buy a laptop again, i buy the sane laptop !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and fast touchscreen laptop that incorporates Copilot beautifully for personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy Book5 Pro Great - Win11 - not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop but it's running Windows 11 which is not a great OS but I can't blame Samsung for that. Everything about the laptop has been great. My problems have been with Microsoft .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! The keypad can pickup finger marks pretty easily but not the end of the world.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery timing and good for multitasking

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, the screen is so clear and beautiful colors. It is also so light and slim. Great customer service at the best buy store in Hurst Texas!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acceptable but with flaws

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exact copy cat of a MacBook. Same space gray with identical black keyboard. It is a good machine, but, the key travel is too shallow, the typing experience leaves alot to be desired. Next big flaw is the display, text doesn’t look as sharp, everything is a bit soft. Also, the display has this mat flat finish to combact the reflections, but that totally changes the color and saturation of the display. What a shame, this could had been an excellent competitor to the MacBook, but the display and keyboard fall short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery and sync

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my laptop, it is light and easy to use, the battery last over 12 h of use or even more. It is fast and it connects to my Samsung phone and tablet, it syncronizes easily with my items.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice choice, perfect for office dutties, solid, and beautiful display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Test green is something that you can get used to

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and fast the touchscreen allows you to move through things real fast. Enjoy the response of the whole CPU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good decision when buying this laptop within so many options I chose the one that completely covers all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop overall, good for programming and light use, unfortunately the cursor is weirdly laggy/delayed, which seems to be common with these machines

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works great and it feels fast on whatever I am working on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for me. I wanted the integration of Apple without having to use the products, and this delivers everything I need to keep connected to my workspace. Samsung has never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Positive purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and right-sized laptop! Easy to use even with my big fingers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lapop, definitely worth the money. Super fast and the battery lasts a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good, software and bios suck though

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsungs software sucks, bios are funky. But overall nice lightweight slip notebook. great for c suite folks

    I would recommend this to a friend
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