Customer Ratings & Reviews

I am a sucker for sleek packaging and silky-smooth product design. Samsung has not disappointed in that regard. HOWEVER, I have been extremely disappointed with the battery life of these ear buds. That has been underwhelming in a drastic way. After about nine months in, I noticed that the battery was diminished after about three (3) hours of being in my ear, unused. They should last most of the day with occasional phone conversations, but they don't. I have also been disappointed by the erratic Bluetooth connectivity. My phone is a Samsung Galaxy s22 plus. Because they are both Samsung devices, they should seamlessly connect with no effort or uncertainty, but they don't. Phone connections are dropped at the beginning of or in the middle of a call. This can be frustrating. The charging case needs daily charging. If possible, I would replace these with a different ear device. Possibly something made more special for phone usage.

Comfortable and amazing sound. It also greatly amplifies the ambience sounds. Flawless connection. Very happy with them. Battery only last 3.5 hours thats the only con i can find.

The sound quality is so good they are so comfortable and the design is awesome I love my buds pro

Great for switching seamlessly between Samsung devices and the noise cancelling is awsome.

It's been good 2 years on a everyday use I totally recommend this earbuds

These bluetooth earbuds are the best I ever bought. The noise canceling feature is the excellent, and they fit perfectly. Really worth it, I recommend highly.

I have all the buds, and these are by far the best, they have a form of surround, sweat resistant, they have ambient control and active noise, a very good, voice detection that mutes them when someone talks, should you choose, the only downside is the silicone ear pieces are too soft and don't provide the isolation, simply replace them with harder rubber or foam and they go from great to amazing!

They work as advertised, they have actually improve d with the 2 software updates, also the ambient sound makes me feel like my hearing is 2x as good.

These headphones are fabulous! I dont know the terms for all the features, but they have three main modes. 1. Ambient sound, which seems to amplify the sound around you while still playing whatever you're listening to. This feature is excellent at work or somewhere you need to be attentive. 2. Off, which is like all headphones were noise canceling is not on, neither is Ambient sound. So the background sound is muffled while listening to whatever. 3. Noise-canceling cancels out all sound around you, and you only hear what you're listening to. For example, I'm 6'5, and I weigh 250; with this enabled, I can't hear myself running while on the treadmill, lol. My phone is a Samsung Note 20, and I also have the Active 4 Samsung watch, which can control the headphones.

Works very well, easy to hook up. The quality sounds good.

Love them nice sound reduction and all! Great base! It does not read your text messages too you but does say message when one comes in unless i haven't figured that part out. I love how when i speak after so many seconds noise canceling shuts itself off and on!

These are a friction fit ear bud. So, Samsung takes away the rubber Wingtip of the Buds+ and replaced it with smooth slippery plastic? Good grief. Coming from the Buds+ the Wingtip literally made the fit perfect. Buds Pro it's gone. They just aren't secure as the Buds+. I paid $105 for these thanks to an American Express promotion and I'm still returning them....even with the discount If they retained the Wingtips with the Buds Pro they would be a worthy upgrade. But with that missing these just don't have a secure fit. With ANR it's really important to get a secure fit for enough passive noise reduction then the ANR takes the noise reduction to the next level. Maybe Samsung was afraid it would be too much reduction in noise and people would get hurt due to reduced awareness? So, they wanted a sloppy fit? My pictures are comparing the Plus to the Pro. Note the Wingtip rubber on the Plus.

I was so excited getting these earbuds. Unfortunately they fit very poorly. I have tried switching the rubber heads, but still the buds keep falling off my ears. I am tired of trying to make it work!! Unfortunately i will be returning them. Sound is top notch

Best sounding ear buds I have ever listened to the Bass is outstanding.

I love these earbuds best sound ever very sleek & beautiful design and when i am watching an action movie on my tablet with these in 360 mode they sound amazingly good

Im Not Obsessed with sound like i used to but these satisfy my ears. its not very easy to tell "cheap" Headphones From "quality" Now A Days (for me) but these manage to Make Me Think They Sound Better Than Cheap.. The Main Reason I Bought Them Was For Their "WATERPROOF"ness. And Believe Me i Have Tested Them In Swimming Pools, Saunas, Steam Rooms, Showers... Yeah I Dont Take These Off. Only TOO Clean Them ;) Just Sucks The BLUETOOTH WAVES cant travel In Water Deeper Than A Couple Inches. Cant Wait For The Future Of WIRELESS

Good ANC with great sound. Love the ambient sound detection! Also love the looks when I wearing it. Very comfortable fit. Happy with my purchase!

The sound is really good and the quality. And very confortable in every way, fits great in picket

Perfect color Perfect fit Sound is great and with the noise cancelling you can work in peace. Love the app that shows battery.

Looking at the specs and some details, these look phenomenal. I wanted to love them. THE GOOD ~ Light ~ Look good ~ Easily paired with Samsung S10e ~ Noise cancelling ~ Good bass ~ Decent music overall ~ Comfortable fit ~ Call quality very good THE BAD ~ Before you can get them fully functional, you have to give Samsung access to everything including the box your phone came in (exaggerating, but not much) ~ Have to download software, set it up and give access to Samsung just to use the touch pads for volume ~ Noise distortion in some songs when loud--like a quiet static in the background during certain parts or notes played together ~ Too easy to accidentally pause or change tunes THE MEH (Could go either way) ~ USB-C charger. This is a big plus for me. I don't understand any company still using micro-USB ~ Wireless charging with included case (I like this too) OVERALL Overall, I like these, I just don't LOVE them. For audiophiles, I think, probably, the most important thing of all I wrote above is about the distortion. It may just be the set I have. I listen to a lot of different types of music. I listened to Wagner's "Ride of the Valkyrie" with these. It sounded amazing. I listened to some other more soft rock/pop type songs and the quality was very high. Listening to rap and hip hop was where the distortion came in. The bass was great, it was just some of those mid range notes and voices had a slight raspy quality on the edges. This is definitely more pronounced when the volume is up. The noise cancelling was great. Once in the gym with the music on, I couldn't hear anything else. I've had other ear buds where I have the music all the way up and can hear the two moms on the treadmills next to me talking about little Johnny vomiting. It was nice to be able to--as the song says--get lost in the rock-n-roll and drift away. Test calls went very well. Participants said the sound quality was tremendously better than normal (using the phone mic). These didn't come with extra rubber pads. Fortunately, the ones already on the buds fit my ears well. I had no problem jogging, running, or working out with them. Every now and then, I reached up to touch one for a micro-adjustment and ended up stopping the music. This was a disappointment, because if you want to push them in a little further or just brush them, the touch pads will hit pause for you. These also didn't come with any instructions, so I had to go to the Samsung website and download instructions just to figure out how to raise and lower the volume. (Yeah, I'm a guy and thought, "who needs instructions?" I did, because I had to go into Samsung Wearable App on the phone and select to use the pads for volume). Would I recommend these to a friend? I am selecting yes, but I want to add the caveat here that, yes, I would recommend them to the "right" friends. For someone on a strict budget or who listens to a lot of hip hop or rap (with the volume up high), I would probably pass. I also wouldn't recommend them to my parents who would probably get lost on using the controls. These are geared more for the younger, tech-minded crowd who listens to Julia Michaels and Maroon 5. The missing star is for a combination of the distortion, the ease of accidentally pausing or changing a song, and required permissions