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Customer reviews

Rating 4.4 out of 5 stars with 541 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 541 reviews
  • Rated 4 out of 5 stars

    graet gear for beginner

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    Posted .

    this product was great for me and my family for reason buy because have galaxy gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be a Deaf person, this product is AWESOME

    Posted .

    For me, the good outweighs the bad and makes the cons so minor and petty. I have had issues with finding a cell phone with a strong vibration. My hearing husband, who travels for work, uses text as his primary form of communication with me. Often and too many times, I would miss his messages because of not being able to feel the phone vibrating. With the galaxy gear on my wrist, I never miss his messages. Maybe this isn't something others need but I find that this watch is a great little techy device. Samsung started somewhere and in my opinion, this is a good start. It has been consistently responding as expected. I've read other reviews from different sites about needing to shake their wrist just to turn the device on from sleep mode. I have not had that issue. When I lift my wrist as if to look at the time, the device turns on from sleep mode consistently. I personally love this device. The wrist vibration is just one of the many things I like about it. I'm able to respond to text messages by talking into the watch on s voice (Yes I am Deaf and Can talk). I'm able to send messages without ever picking up the phone. Very useful when driving. (Reminder, anything that distracts you from driving is NOT SAFE so use with caution). Also, I am totally baffled at the picture quality. I could not have asked for a better camera on this device. I have posted pictures taken using the Galaxy Gear. Maybe we can play a game and see who can guess which pictures were taken on my Galaxy Note 3 and which ones were taken on the Galaxy Gear. I will look for your responses. I've only had it for one day so I will see if I can come back later down the road to add information on durability. I highly recommend this device for what it does. A lot of other reviews focus on what it does not do. Keep in mind, the battery did run out before the end of the day probably because I actually used it a lot. If you are one of those type people that expect forever life in batteries needing only to charge it once a blue moon, maybe this device is not for you because it will annoy you. Despite the battery running out by the end of the day, this thing amazingly charged fairly quick within a few hours. So I'm sold right now. Again, a durability review will come later down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note + Gear, The Perfect Combination!

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    I added the GALAXY Gear with great hesitation about it's overall usefulness. I was dead wrong! The GALAXY Gear took calls and responded to text messages with ease. The battery lasted 2 working days (After I turned off the wake-up setting#. I also use the voice-activated timer, pedometer and music control while working out or jogging. I had my doubts about the camera on the GALAXY Gear but then I realized that although the quality may be only as good as the front-facing camera on my GALAXY Note 3, it was perfect for bar code scanning and taking photos of business cards and coupons #now if only someone would write an applet for my favorite phone apps.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Galaxy Gear

    Posted .

    Everything on hand... From checking your messages quick-like & responding to them., make phones from Gear... S Voice works great., pictures are awesome., uploaded mine up to Facebook & people complimented the clarity on the pics... You can change the color & display of your screen to the many styles they have to choose from... Battery runs me the whole day., haven't tried letting it sit there to see when it drains but it can go for well into the next day =) HIGHLY RECOMMENDED!!! Worth every cent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't do much, but still a nifty little device

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    I've had my eye on the Samsung Galaxy Gear Smart Watch for some time. Quite literally--this is a very eye-catching watch and I was always drawn to the display of these watches at Best Buy every time I entered the store. But the full price seemed too steep to me for what the watch could accomplish, so I always moved on after admiring the watches. That is until Best Buy offered a one-day 50% off list price sale, and I immediately accepted that offer. And after using the watch for a little over a month, I feel it was well worth the money. I would highly recommend the watch to anyone who can find it at a discounted price, but would probably recommend against buying it at full price. It does some neat things, but not enough to justify the full list price. As I said, the appearance of the watch is striking and attractive. I figured as long as I was getting a somewhat frivolous toy, I might as well get it in a bold color, so I got the Wild Orange version. In the short span of a month, I have never received so many positive comments from people on any accessory or article of clothing I've ever worn. People would come right up to me and say, "Wow, is that one of those smart watches?" and then I would tell them about it. The main reason I got the watch was to avoid the hassle of pulling my Samsung Galaxy S4 phone out of my pants pocket every time I felt the buzz indicating an incoming email or text message. Especially when I am driving in the car and not able to get into my front pants pocket without undoing my seatbelt. This function of the watch alone is worth the (discounted) price. Both the phone and watch vibrate to indicate a new message, and if I am quick I can touch my watch to see the sender and at least the beginning of the message (depending on how long it is). If I don't look at the notification right away, I can easily swipe from the main clock screen one screen to the right to the notification screen, and then tapping on either the name of my email or text messaging app to get my messages. At least some of them. The system accumulates message alerts in an odd way that I do not quite understand yet. For example, right now, accessing my email alerts shows the following list: AAA Southern Pennsylvania 10:17 AM 2 new messages 9:32 AM 32 new messages 9:01 AM 33 new messages 9:01 AM 32 new messages 8:46 AM 31 new messages 8:46 AM 30 new messages 8:46 AM 29 new messages 8:31 AM and so forth. Clearly, some of these alerts are redundant, and it is somewhat annoying to see three different alerts for 8:46 indicating 30, 31, and 32 new messages. Couldn't the first two be automatically deleted from the display since the one indicating 32 new messages covers them? Also, unlike notifications of a single email, where I can actually see part of the email, notification lists only show the sender and subject line. What I have to do regularly to avoid this clutter is to manually delete these alerts. You would think that deleting emails from my IMAP inbox (from my computer or phone) would remove these old notifications, but it does not. I am one of those people who does not use my cell phone as a phone very often, but I've found the watch to be extremely useful when I do get an incoming call. Not only does it immediately show who is calling, but I actually have the option of accepting the call with my watch and conversing with the caller through the watch itself. Shades of Dick Tracy! This is a super-convenient feature, and people who've called me say that the audio quality is fine. If I actually phoned people, I could also use the watch to make outgoing calls, even employing voice activation. But like I said, I rarely use my phone as a phone so I have not tested this feature. The watch will also display missed calls as well as emails and text messages, which is a handy feature. Unfortunately, for some reason it is really difficult to get rid of missed call notifications. I think I had to reset the watch to do that, and Internet discussions have indicated that this is a flaw in the watch. Another very useful feature of the watch is that it notifies me of appointments that I have scheduled. I can dismiss or snooze these notifications. One highly touted feature of the watch that I'm not crazy about is its ability to play music from your phone. If it played the music on my watch, that would indeed be groovy. But, what it does is rather strange: It remote-controls the media player on my phone. So if I use this function, music starts to come out of my pants pocket. Weird. Also, the interface makes it very difficult to navigate and select songs. Might as well pull the phone out of my pocket when I want to play music. Another feature I found very useful on one occasion is the ability to find my misplaced phone with the watch. As long as you are in bluetooth connection distance, you can have the watch make your phone ring until you are able to find it. That worked superbly for me the one time I forgot where in the house I had placed my phone. The phone has other functions that seem pretty cool but that I have not used much or at all. The watch can take pictures or videos that are transferred to the phone. Have only tested it rather than used it a lot, but this function does work well. It's another feature that can make you feel like a detective or secret agent. I also installed a connection to MapMyRun, but haven't tried this one yet. And let's not forget the old-school function of a watch: To quickly see what time it is. I've not worn a watch for maybe 15 years because I've been able to get the time from my cell phone. I forgot how nice and convenient it is to be able to glance at my watch for the time (especially in meetings where it looks rude to pull out your phone to see what time it is). The face of the watch stays dark until you activate it by motion or pressing the button on the side. A bonus is that you also see the current temperature and weather conditions--a step up from an ordinary watch. In summary, this watch does not do a ton of things, and I would not consider it a must-have device. But it does do some pretty neat things and I would consider it well worth the price if you can find it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Galaxy Gear

    Posted .

    Everything at reach., fast view on messages. Camera pictures come out awesome. Orange color "pops" ... an attention grabber. Move your hand to view screen., lights up right away for you. Change colors on the screen., the display can be changed to your preference. I wouldn't return it., don't wear much watches but this one is a keeper and highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent small business purchase! Love it!

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    I was at T-Mobile exchanging my five-week-old defective Samsung Galaxy Note II and the salesman was wearing this Galaxy Gear watch. I asked him to explain it to me and I was blown away! The features ROCK! I can snap photos of my pro demos from it, answer calls, see notices immediately as to when I received texts or fb or email messages. I can check the weather and it has a pedometer and many other useful features. I love changing the face of the watch to my family photos with different fonts and photos! I really wanted one but they are $300 at T-Mobile. The salesman said, "Well don't tell anyone I told you, but... across the street at Best Buy they are only $229!" Honey, I RAN not walked!! I bought the mocha one, more like a gun metal. It's gorgeous. I receive tons of compliments on my new high-techy device! It's just a Bluetooth on my wrist, but I love being able to talk hands free while driving and I am partially hearing impaired and yet I can hear perfectly on my Galaxy Gear wrist watch! Wow!! I highly, highly recommend this wonderful product! I never fear dropping my expensive cell now (as I once did at work, shattering the screen) because I can tuck it away under my cart at work and as long as I am 100 feet away from my cell, all is well! It charges quickly every night and I just cannot live without it already! Thanks, Best Buy and Samsung! WINNING!! ~Joyful Judi ;-D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little watch for a geek

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    Posted .

    Bought this on clearance while away on business for 3 weeks. It kept me busy most of the time tinkering around with it. I loaded up a custom rom with Android and had the watch tethering to my phone and squeezed everything I could out of it. Then I gave Tizen a run and at first it seemed dull and not many apps, but then I found out that if you changed your build.prop to look like a S5 phone, you could see hundreds of apps on Samsungs store. I eventually settled for more practical apps that help me stay organized during the day. The best feature though is probably the capability to answer calls right on the watch. This was handy in my rental car that didn't have bluetooth. Also in my car at home with sync I could change songs and start apps on my phone. You could also reply with S-Voice to SMS/MMS text messages. That's about it. Oh and the battery life on Tizen is outstanding. Once I reset the device in recovery I then could easily go 3 days and still have almost 50% at the end of day 3. Not too bad. Chris

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Functionality!

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    Big fan of this watch! I own Sony's first attempt at a “Smart” Watch and it was frustrating. Now with the Samsung Gear, I have better connectivity, MUCH more functionality and better battery life - all with the same phone (S3). Receive a notification on the Gear and you can read it - text, email, weather warning, twitter, facebook, etc. then tap “Show on device” and it will unlock your phone and open the appropriate app. Synchronized notification management - clear a notification on the Gear and it clears it on the phone - and vice-versa. Camera takes surprisingly decent pictures and up to 15 second 720p video. I was afraid of the battery life after reading other reviews saying the battery doesn’t last a day, but my typical day is off charger at 8:00AM, dozens of notifications all day with work emails and texts, replying to some texts using S-voice via the Gear, 2-5 phone calls on the Gear, and back on the charger at 11:00pm with 68%-74% battery left! You can increase battery life by adjusting the screen brightness and timeout. I have to say the coolest thing about the Gear is its speakerphone capability. It functions just like a Bluetooth speakerphone and works very well in a quiet room and remains useable in a slightly noisy environment, but it just isn't loud enough to hear callers well in noisy environments. The only down sides to the gear is that it is only useable with select Samsung devices, and with this price tag it's actually embarrassing to admit paying such a high price. Luckily for me I have a compatible device (S3) and got it on sale after New Years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is as-expected if you researched ahead...

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    As indicated in my summary, research this tech before you go buy it. Definitely was a good buy for me as I got it on DOTD sale, and used BB points, so it was not a significant investment. Favorite features: Discreet reminders are nice for business. Hands free is pretty useful, but the speaker is a bit quiet. 3rd party watch styler makes custom watch faces a blast, though its selection of fonts, etc. is limited. Current update allows notifications from most 3rd party apps to appear on the watch. Least favorite 'features': Still a bit bulky, and strap may not fit everyone well. (Ok for me...) No button on left side for southpaws like myself - harder to press when wearing a jacket or long sleeves. Few options for using watch as input to phone. Battery needs charged daily. No calculator?!?! All told, I've been having a lot of fun with the watch. There's a disappointingly small selection of apps for it, but a couple of them are pretty cool, and 1 or 2 are even useful! ;) Since 2.0 is coming out in just a few weeks, waiting to compare the two is probably a good idea. I'm concerned that with 2.0 being non-Android for the OS, support for 1.0 may have already disappeared, so new apps and/or enhancements to existing apps are likely to be few and far between. With more development, there is some amazing potential - I wish, for example, that the music controller were compatible with multiple players, for browsing of music, art/song display, etc., but it is really very basic. So, if you get one, be sure to get it at a bargain price - I wouldn't pay any more than $150 for one at this point - they may be even cheaper in just a few weeks. But, if you have the dough and want to give one a try, there's a lot to like and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect watch

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    i love it sooooooooooo much , this is exactly what i need at my job where we r not supposed to use cell phones, i only got it so i can receive urgent phone calls from family since i work a night shift , leaving a mom with 2 little kids alone . ppl said that its a little pricey but for me i don't care , i needed it so i got it, they also said that it needs charging everyday , not true , i have 12 hours shift and am away from home for 14 hours , by the time i get home the battery still got 57% juice , i cant say that am a heavy user , i used 7 to 10 times a day , calling , texting , life360 , chaton voice msg ...... haven't use the camera for real pictures yet , but quality is ok , video recording is 15 sec not 10 sec like some youtube viewers said , voice recording is 5min , calling quality was very good in a very loud manufacturing place . very handy if u can't reach ur phone for some reason . overall awesome watch with a pedometer for workout freaks :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First smartwatch by Samsung

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    At first I was a little disappointed , not many things to make it useful, but now, with the latest updates the notifications are way better and plenty of supported apps to be notified on your smartwatch. The best part is that you have android as the operating system, so if you are familiar with the endless things you can do to android or you want to learn, you are going to love it. the camera is a great tool, every time I need to write something and I don't have a pen I'm 1 swipe away to take a picture of whatever it is I need to remember. The speaker and microphone built in the smartwatch are useful too, specially if you don't have bluetooth. If you exercise a lot, the smartwatch works as a media controller for play , pause, red and fwd. so far it's great with Pandora and stitcher and obviously the music app. FYI you can sync the smartwatch to an iPhone ( with a custom android OS ) but , just for very basic stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for Galaxy smartphone users

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    I am currently using this watch with my Galaxy Note II, which has been recently updated to be compatible with this device. So far after a month I have been very impressed. The battery life is pretty good, considering it is a color display, and can get about 2 days out of it before needing a charge. I am able to get my text messages on the phone and read the full message, as well as full emails from my gmail account. The camera on the watch is also a nice feature so if you want to quickly snap a picture you can just swipe open the camera and shoot right away instead of fishing in your pocket for your phone. Plus it automatically sends any pics you snap direct to the phone so you can edit and share it with anyone. I was looking at the Pebble watch as well, and even though the battery last longer I found the the e-ink style screen to be a step back compared to the display on this watch, and also the longer battery was not a big enough selling point as I normally charge my devices every night so a difference of 2 days versus 7 days was a non factor. For the price, some people find $300 to be too much for this watch, but honestly I have normally spent more than that on watches over the years that did nothing but tell time and this does that and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun gadget to have

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    I really enjoy having this watch. Its very intuitive and easy to use. I haven't been able to look at what all I can do with it, but what I have done with it I have enjoyed. It's really nice to read my text messages if my hands are full. Whenever I receive a text message while my hands are full, I just tap it to my nose and look at what it says. The S Voice has a hard time understanding what I say when I try and reply, so I don't really use the S Voice too much, but I know Samsung is working to make it better. I think it is a great watch and more. Worth the 250 since people pay way more then that for just an analog watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great toy!

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    The watch actually looks pretty stylish. Lots of people notice it and ask about it. I've experienced none of the negative things I've heard about this. The battery lasts about three days, I stick it on the charger every other night, just for a routine and it will charge super fast if needed. I haven't done anything dumb like shower with it on accident (yet) but the normal daily activities like washing your hands or running to your car in the rain have had zero effect. I work retail and occasionally have to do some pretty physical activity. It's been about a month and I haven't scratched or broke it yet. I'm sure I will at some point as I have with nearly every watch I've owned for the last 15 years. I purchased the protection plan which covers physical damage so I assume I'll be ok if/when that happens. Keeping all of that in mind, it's a toy. If you like new technology and have the money to burn, it's very cool. If you're expecting it to change your life, don't. This is the first generation, I'm sure years down the road (or sooner) it will do all the cool things we imagine, but for now, it's a novelty. I have no real complaints about it. The volume could be louder when making a call. I've answered it while driving (that's hands free right?) and had to turn the radio off and hold it up near my ear. I'm sure there will be more apps as time goes on and more functionality in programs like Facebook. But for now it's great to know who's calling you without pulling your phone out of your pocket or reading the text you just got while sitting in a meeting. Not to mention you could take some pretty "sneaky" pictures with the camera!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product for bragging rights...

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    So this is not at all a bad product. I just find very little use for it. When buying something like this, you generally expect it to solve some issue(s). This watch simply adds to current issues with cell phones use. Particularly while driving, you have to talk into the microphone which is on the upper part of the watch near the face and listen to the speaker which is on the band of the watch on the bottom of the wrist. This causes you to constantly supinate your wrist and arm to talk and listen. This goes for phone calls and the use of S Voice.This is a big headache. Same thing if you work out in the gym or run outside for exercise , the location of the microphone and speaker gives this watch little if any use during these activities. Though the pedometer app could be of some use in this vein, Its something that is already on the Galaxy S4 and does the same thing. Furthermore, gadgets like the FitBit and Jawbone UP are cheaper and are just as good or better for this sort of use. Apps like messaging & email seem to only work with the stock apps, so if you use third party messaging apps like GoSMS or Outlook, then you wont get message notifications on the watch. You could get a high quality Blutooth device for half the price of this watch that does 90% of what this watch can do, with more ease of use. Was thinking of taking mine back for a refund, but I waited too long and missed the return deadline. Coming from a person who is high into electronics I'd say that overall, this is not a bad product in terms of quality, but it is overpriced and not very useful in my opinion. I do realize that this watch is still in its infancy stage and will likely & hopefully get better over time. As of now, It is simply a cool gadget to have to brag about to your friends. Hopefully Google Glass will redeem the short comings of this watch when it is released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gear Rocks!

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    The Gear is an attractive device. I get many compliments on it. Two people at work have purchased one as a result of experiencing mine. The sync with my Galaxy Note II (had to do a software upgrade) is rock-solid. It very much a nice asset to quickly peek at incoming calls or texts when on the phone or even talking to someone. Quickly peeking at the watch is more polite than getting out the phone when talking with someone! The performance is outstanding. As mentioned, the battery lasts me three days which is certainly OK, but would prefer a weeks worth. I have the Gear on for an average of 12 hours a day. It is a bit expensive, but it is the first one (Samsung). The models that follow will probably be less expensive and employ more technology. The Gear meets moderate dust and water resistance, so I don't worry about rain, but would not recommend wearing in the pool of course! I highly recommend the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    I purchased this device on BBY's flash sale when select colors were 50% off (149.99) and I couldn't be happier with my purchase! I love the easy set up and constant connection with my device, I love that I can see my notifications for FB, Twitter, Gmail, SMS, etc. on my wrist instead of opening my phone and I love the great battery life that it has. My first gripe is the lack of application support still. It is a pain to wash hands multiple times throughout the day because I have to push the watch up my arm a bit before washing and hope that I don't get it wet. My second gripe is the lack of volume when on phone calls. I cannot hear people on the speaker unless I put it right up to my ear, which is inconvenient and I may as well use my phone for it instead. I find myself using this watch for more of a watch and notification assistant than a Bluetooth "headset" device. Overall it is a great first generation product and I look forward to the Gear 2 and Gear Fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best but not the worst

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    This was my second galaxy gear to exchange as the first one I had was defective. I really liked this watch because it was suitable for my needs and it did serve it's purpose. Unfortunately, there were some issues with the second one I received and it was not much better. The screen on the second one scratched too easily, would have to turn on/off constantly in order for connection to continue, the snap clasp felt too cheap and would always come undone often and gave out on me before 30 days. Luckily, I purchased their warranty so I was able to exchange it for the newer Gear 2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    I bought the Samsung Note 3 and this watch specifically because they talk to each other. I usually miss phone calls and messages because I have my phone on vibrate instead of ring. My husband has been complaining that I am purposely ignoring him - I am not one of those people with my cell phone in my pocket or in my hand playing games. I use my phone for a phone and sometimes I play games to pass time. When they came out with this watch I bought it. I can happily say that I do not miss phone calls (unless I'm really unavailable - meetings, etc)I get all my messages as they come in and my husband is happier. As a side benefit - the camera takes great pictures. My kids love posing for photos and then "swiping" through the gallery to see their pictures. I know there were complaints about the battery time, but charging overnight while I sleep doesn't seem to be a problem to me. I love my watch and am very happy with my purchase. .

    I would recommend this to a friend