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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $71.99
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The comparable value price is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Samsung Galaxy J7 Crown's camera quality, describing the pictures as great. They also appreciate its affordability and ease of use, along with the surprisingly good battery life. Positive feedback also highlights the large screen size, convenient for texting and other uses. While some mention storage limitations, many find ways to work around this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 219 reviews
  • Rated 3 out of 5 stars

    good size. internet works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be set to auto connect with any public internet you are near. Nice reception. Phone is OK. touch control for deleting emails is not as sensitive as I would like--it's touchy. keyboard for typing is small. the autocorrect substitutes some strange words/letter combinations. looking how to turn it off. overall, it does the job. the price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value when using as WiFi device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to setup and since we only use a browser based application, it's ready to go after the initial charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good cheaper basic phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i got for my dad, he didnt need anything new and fancy so this phone was a great deal, he figured it out pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awwwsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband and I. Our old phones we're starting to give us hell. Switching to this phone was a learning curve and still is since it's a different brand but it's awesome.. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Storm, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. Touch screen not as responsive as Galaxy Phone is a bit slower too. Still a pretty good phone. Also larger screen is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as WiFi-connected phone for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone specifically to play games (Pokemon Go) through WiFi connections, and the phone serves this purpose very well. Hardly any lag time powering up the phone or playing a game on it. The GPS is a little off, though . . . puts my location around 100-150 feet away from where my location actually is, and the location moves around even when I am standing still. I didn't deduct a point because of the GPS issue, because many mobile devices, even very good ones, have a different accuracy than other devices that are also supposed to be very good, so that issue is not so unusual.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello brianzebra, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    SUPER PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this Samsung phone is moving towards the obsolete side, the price was great so I had to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for those who just want to do basic things on it or who drop their phone a little too often.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent price for a good phone and great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung Galaxy 4s thru Sprint. I switched to Total Wireless and could not be happier. For less than 35 dollars a month for service, I get better service and bought a newer affordable phone to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone, especially for the price. Its a little slow but all in all it's not bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone if you're on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a grest phone if you're on a budget. It has a good battery life. Calls are clear. It does not lag when using the internet like some other phones in its price range. Overall a quality phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for my kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone that handled pokemon go. Now my kids can play pokemon and many other games no problem

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MajorSimion, we're so happy that you've found the perfect phone for your kids. Thanks for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Purchased as a temporary replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions just fine for the price but I'm use to the Samsung Notes ... but all in all a very nice phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Samsung is pleased that you are enjoying your Galaxy J7 Crown. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Great phone for 15 year old Granddaughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter liked to read on her phone. So having awesome storage and a place for even more is right up.her alley. Great find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starter Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my 12 year old as a starter phone. It has a lot of features for the price point paid.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung J7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, Excellent unbeatable price. Easy to use, camera takes great photos, sounds so clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need a lot of bells and whistles on a phone or are on a tight budget, this phone is satisfactory or a good phone for a child's first. Pros: Price. Size. Battery life. An actual physical "home" button which I prefer but I'm sure my next phone won't have one. They're practically non existent anymore on higher end phones. Cons: Lackluster image quality on camera. Very little device storage (16 GB) which is only about 11 GB useable. SD card helps but not being able to uninstall preinstalled apps is always a big negative. Phone has lasted me almost two years but haven't gotten any system updates in a long time. Constantly running low on storage. So much so that the "storage space running out" warning is always showing in notification area. Have to clear cache/data in apps several times a day on heavy use days just to be able to use certain apps. Storage gets below 100 MB several times a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great and is high speed, not slow like most. Definitely recommend this phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful Bobbie! Thank you for being a part of the Samsung family. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. You have to have an sdcard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy it at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost $189 at Walmart, but $99 at Best Buy. It's a great phone for the money. I purchased it for an employee and she loves it!

    I would recommend this to a friend
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