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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are positive about the Galaxy Note9 512GB's camera quality, battery life, and S Pen, with many praising its ease of use and large screen size. The ample storage and performance were also frequently highlighted as positive aspects. However, some customers expressed concerns about the high price point. A few users also mentioned occasional issues with volume and the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,548 reviews
  • Rated 5 out of 5 stars

    Such a great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say up front that I am a big Galaxy Note fan, but will offer up my best unbiased opinion. I've had multiple notes all the way back to the original, and this is definitely the best yet, I'd even say it's the best Samsung phone to date. I do believe this phone can hold up against the iPhone as well. I know people have been saying that this phone isn't really different from the previous, or that it has only minor improvements. To that I say, you're not entirely wrong. This phone is leaps and bounds ahead of the previous Samsung phones, it's better through mostly minor improvements, but the truth is, we're coming to a time where phones have almost as much power as a desktop computer, so we cant expect each phone to make huge improvements over the last like we used to with every new release, some years the phones won't make huge improvements or companies won't overhaul their phones all the time, and that's ok. The bottom line is that this phone is a beast capable of handling all the tasks you throw at it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than the S8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen and clear images. Great camera adjusts to light. Bixby a plus, and option for pen is convenient and fun to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the edge screen. There's way more than enough memory. The S pen is a fun new option for me. I live using it to send texts and coloring. The battery lasts all day! Seriously! I only gave 5 stars because it's a little difficult to hold because of the size but no biggie (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Samsung person. And I upgraded to Note 9. I really like the speed and ease of use. Love using the pen for notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Note So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an early Note adopter and love and used it until the Note 7 fiasco. I ended up waiting and getting a Galaxy S8. I loved it but miss the Functionality of having a stylus. The Note 9 is a soft upgrade but still featured packed. It has the 845 snapdragon which is fast but the lacks 7nm build. The 4,000 mah battery makes up for that. For those of you worried about missing 5ghz think about how long it took for 4ghz to be readily available. It will only be accessible to very few in big cities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone everrrrrr!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I used to be an Apple fan. Not so much any more. Samsung is awesome. I have more control over my stuff. I don't have to try and figure out Apple's counterintuitive iOS. Yay for me! The screen rez is fantastic and I love the size. Pictures come out great and I can store them on an SD card instead of the phone saving space for other stuff. BTW, this phone still has the headphone jack. All in all, I can't say enough good things about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, this is the best phone I've ever had. The display is crisp and clean. II'm not experiencing the lag I experienced with the Note 7 and S7 Edge. It's not loaded down too badly with unwanted apps. It's not a gaming phone but you can use it as one if you like. I've even noticed Samsung health app is more accurate than previous versions. Granted, your'e not going to use everything on the phone but to me that's not a bad thing. The phone is pricey, but its also worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing size, great camera and fast. Plus I love the stylus and the expanded uses for it. Just all around great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing size, great camera and fast. Plus I love the stylus and the expanded uses for it. Just all around great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast with excellent battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Phone is big and fast. The S-Pen features are great as always and improved. What is better than I expected is the battery life. You can easily make it through the day with battery to spare unless you are excessively maping or hammering it with intensive gaming and such. The only negative is the back glass. It got scratched by the Samsung case even though it went right from box to case. This absolutely needs protection otherwise it’s a strong 5 star phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the note 5. Better battery life and good size screen. Also the processor is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the note 5. Better battery life and good size screen. Also the processor is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best display, big battery, lots of storage and the s pen make this thing a beast. And its beautiful. No regrets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective mobile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fast processor, sharp screen & picture quality. Great camera quality and the versatility of the active pen makes this a wonderful device. Good battery life, but I expected more. I use it for work throughout the day and most days its close to 12% by the end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, nice phone. Great camera and features and I shouldn't have waited this long to get a Note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the built in storage,takes good pictures,long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, storage is awesome, big screen makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great powerful phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, plenty of ram, camera is fantastic! Many other features I havnt even explored yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, performance, speed. Overall the phone is amazing. Samsung has done it one more time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Note 9. I love the size of the phone. The pen has a nice feel when writing with it. I've always been a fan of the note. This is my second Galaxy Note. I've had other Galaxy phones prior.

    I would recommend this to a friend