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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,676 reviews
  • Rated 4 out of 5 stars

    very stylish and sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery, sleek design, very fragile tho Now team iPhone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the few pics I have taken are beautiful, almost a professional quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartphone. Great features for the money. A real workhorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband won't have anything but the note phones and he loves this Note. The only issue was getting it to sync with android auto, but he googled it and now works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an android guy but also have an IPhone for my work phone. I still prefer to have an android for my personal phone and you can't go wrong with the Note devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone will be awesome to have. looking forward to all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the only issue is that there is no 512 GB card to purchase with this. Still learning all the gadgets because I move up from the old note 3. Easy to transfer all my files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much change from my other Note 8, but I do like the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything I need plus no notch, has a headphone jack, no camera bump, fingerprint, up to 512gb ssd plus it already comes with 512gb internal storage... WOWZA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love going to Best Buy to get my products love it even more when I have an upgrade everyone there treats me wonderful they go out of their way to help me out love the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very, very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone!! Love the big screen and all of the great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the note. And this one is great. East to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing hand held technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to marvel at the computing power and creative tools I hold in my hand. Although the upgrade took over two hours to get up and running, it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I waited to upgrade (from Note 5) to this phone. It's a learning curve over my old phone, but I like what it offers so far. Next is to master the camera and Bixby!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ideal for a mother. large enough for a child to handle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera is awesome. Works great with Samsung Gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for somebody that wants a real phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone work right out of the box very minimal set up where able to pull over my original information from my previous phone and it all installed without a hitch .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price. easy to handle. quick. you need to get 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas. She had been complaining about her iPhone not working correctly. I don't like iPhones anyway. I think she loves this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Samsung fan, and this phone will not disappoint. It's a beautiful looking phone, but it's extremely functional and highly recommend.

    I would recommend this to a friend