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Customer Ratings & Reviews

Your price for this item is $1,029.99

Customer reviews

Rating 4.8 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,676 reviews
  • Rated 4 out of 5 stars

    hard to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning was very difficulty to set-up, but it is very good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello lacy, thank you for your feedback. It's good to hear that this phone is working for you! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Does what I want it to do. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone will be awesome to have. looking forward to all the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. Very good. Got hot twice. Was not sure y. But operation is superb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so far. Does everything I could ask it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone just wish the error message would stop popping up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is so clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. I am loving it. Easy to navigate

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear Cher! I hope you continue to enjoy your Galaxy Note9. Thank you for choosing Samsung. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to transition from iPhone so there are minor adjustments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has little hiccups here and there but great over all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone everything is good. Phone still get hot tho

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We’re happy to hear you’re enjoying your Note 9. Check out this link (https://bit.ly/2OfqHmr) to get tips on how to keep the device cool. Thank you for Choosing Samsung. ^Ash Samsung

  • Rated 4 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S8 seems faster and has better connectivity than the note.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish. Its sooooo preety and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and shape for a note. The color is really cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better coverage than G7.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have better internet coverage than with my previous G7.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my Note8. Note9 is not that special. There is nothing exciting about this device. Moving the finger print location in the back is nothing special. The camera is ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Nice purchase. Great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone I like it very fast phone good service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has hiccups here and there but great phone over all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad phone not much different from the note 8..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable with the large storage space.

    I would recommend this to a friend