Customer Ratings & Reviews
- Model:
- SPHN960UBLK
- SKU:
- 6298948
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Galaxy Note9 128GB's camera quality, battery life, and screen size, with many praising its improved stylus and S Pen functionality. Positive feedback also highlights the device's ease of use, ample storage, and overall performance. While some found the price to be high and the phone somewhat heavy, these concerns were less frequently mentioned than the positive aspects. The overall user experience appears to be quite favorable.
This summary was generated by AI based on customer reviews.
No major change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the phone and color but not much has changed from my Note 8...wow
I would recommend this to a friendJust a phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is okay I liked the older versions better
I would recommend this to a friendGreat product and would definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and would definitely recommend to others
I would recommend this to a friendXmas gift for me a little pricey tho!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the tree as I type. Hope its as good as they say!
I would recommend this to a friendPurple Passion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This color blows away iPhone and their colors for kids!
I would recommend this to a friendNot as expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.own a note 9 as well ..I recently noticed that when there's no wifi connection in my location am unable to browse the internet while making call... talk and browse at the same time .I can only talk and browse when there's a wifi connection.i call sprint to found out the issue..I was told that the note 9 doesn't have that feature ..if there's no wifi connection in your location you can't talk and browse the internet at the same time...I told sprint that this is a big issue if all note 9 owner are aware of it...no one knows until you get it...so no I don't recommend the note 9 from sprint to anyone
No, I would not recommend this to a friendBluetooth and Voicmail issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.phone has had issues connecting to my cars bluetooth since I recieved it and it took two days talking to customer service to get my voicemail set up.
No, I would not recommend this to a friendPhone speaker malfunctioned after 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my son who is in college. The phone's speaker stopped working after two days and had to be returned.
No, I would not recommend this to a friendBuyer's Remorse, Negative 5☆
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally upgraded from S4 to Note9. Been loyal Sprint customer for 20 yrs. The Note9 seemed great until I wanted to search internet while on phone call. Doesn't work! Called Sprint who said they haven't unlocked this valuable feature. I am extremely unhappy since my very old phone, this feature worked just fine. Extreme buyers remorse. If you have Sprint, I cannot recommend this phone. Utterly ridiculous!
No, I would not recommend this to a friendThe top of the line!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved the Galaxy S phones from the very beginning, then as soon as the Note 5 came out, I purchased my first Note ... a Note 4. I have been hooked since my initial purchase, but the Note 9 ... wow, what an upgrade and packed full of features. I love the cloud silver ... high tech looking and is a fast work horse with a battery that lasts all day. I have never been good at selfies but the S pen makes it so easy. The quality of the camera is super and definitely rivals the iPhone. I used to be a person who put reminder sticky notes everywhere but the Note series has replaced that with the S pen and Samsung Notes. The only thing missing is the disappearance of Action Memo ... hopefully will be added back in a future update. Ok ... if you want perfection ... buy a Note 9!
I would recommend this to a friendNote 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsumg thru best buy cheated me out of the headset they promised if you pre-order the phone from bestbuy
No, I would not recommend this to a friendTerrible Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this Galaxy Note 9 to an enemy...much less a friend. My Note 4 performed better and had a far better better life. Wish I could return think junky Note 9...what a mistake not getting a Pixel. C'est la vie!! I won't but another Samsung product again. Lesson learned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize that your experience has been less than ideal. You are a valued customer and your experience matters to us. Please get in contact with us at any of these outlets: Facebook Messenger: http://m.me/samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support Or call us at our Toll-free calling:1-800-SAMSUNG ^Ash
Nice color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To many installed apps and some have been removed.
No, I would not recommend this to a friendOutstanding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the absolute best phone I've ever owned. Since owning this phone I have put it through the paces from everyday heavy use to taking tons of beautiful vacation photos. I can say also that the battery life is fantastic, One UI is almost perfect and a definite improvement. I like so many things about this phone and it's usability especially with the s pen. It just does everything really well. Love it.
I would recommend this to a friendSpeed and camera functions are great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the S8+ to the Note 9. It has not disappointed me yet. The battery life is really nice, and the camera is noticeably nicer than the S8. I like the S pen features and use them much more than I thought I would be. I can highly recommend this phone as an upgrade to the Galaxy S series.
I would recommend this to a friendIssues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two phones within the week it came out. Couldn’t get calls or text. Switched service to my iPhone and had no issues
No, I would not recommend this to a friendI don't have this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone used my account fraudulently. I reported it already. This is still under my name?
No, I would not recommend this to a friendThis phone is not working as good as my first phon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted my money was sent a bad phone which I am stuck woth
No, I would not recommend this to a friendBest phone I've had!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for multitasking. It lasted me 4 years, 3 months in spite of falling many times, and even once it fell in the ocean (with a cover).
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still have mine since 2018 still works good haven't had a single problem with it till this date
I would recommend this to a friend