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Customer reviews

Rating 1.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Does not function as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was upgrading from the Galaxy S 3 to the Galaxy S 5.but the S 5 does not perform the way the S3 did and is quite frankly inferior. I would have never spent the money on the S5 had I known then what I know now..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service, Warranty issues

    Rated 1 out of 5 stars

    Warranty Fight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery swelling withing 6 month. Best Buy does not fix problem saying its factory warranty. Samsung America is saying its not fixing problem since phone is from United Arab Emirates. Samsung UAE saying its not fixing problem because it only offers local warranty. All point to the other to solve it. Been around the circle twice now. Will shop electronics through amazon from now. And they will not be Samsung anymore.

    No, I would not recommend this to a friend
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