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Customer reviews

Rating 4.7 out of 5 stars with 92 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 92 reviews
  • Rated 5 out of 5 stars

    Great phone does what advertised to do..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my wife's Note 8. She rarely ever used the S-Pen so not really a need for the latest Note so got her this one for a few reasons. Color was different and one she liked, available in 512 Gb version, has 5G for future updated network, and the enhanced Cameras. Speed is great for installing apps and doing things over wifi as well as over the current 4G network, curious to see how 5G speeds are going to be. Pictures it takes with the new camera come out great. We don't even bother carrying our Nikon SLR anymore because our phones take pretty great pictures. The size was good andowa her to be able to post to Instagram or Facebook as well as surf the web for her home based business. This one also has the wireless charging share functionality which is pretty cool although she put one of those stupid finger grips on the back so now she can't take advantage of it. Only real con and I completely overlooked this when I got her the phone was the lack of Micro-SD card option. I had intended to put an additional 256 Gb or 512 Gb card in to expand the memory but that feature was sadly left off this phone. So far she hasn't has issues with space yet but we will have to better manage her photos and ensure she deletes older pics off as they backup to the Google cloud as well as our Ibi home cloud network storage which we also got from Best Buy and works great. Overall she is very happy with the phone and hopefully she wont destroy this one like the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery life is outstanding!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If battery life is a major concern for you this is the phone you need. Under heavy use: frequently going on Facebook, checking emails, my bank account, playing games, it will last. By the end of a full day I still had 50% left! I don't have 5G available in my area yet so can't say much about that. Load times are fast. Phone is very responsive. Excellent camera quality. I'm very impressed. I'm upgrading from a Galaxy S7 and in it's day that camera was highly innovative. The S10 5G's telephoto lense focuses extremely well and creates sharp, detailed images. Size took a bit to get use to. One downfall is I've always put Otterbox Defender cases on my phones. There isn't one available for the S10 5G but it does come with a screen protector. Something I did not look into before purchasing. Besides that, I'm still happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Galaxy S7, so this was a big upgrade in terms of storage and display and camera. Some things I don't like is that it is bigger than it needs to be, I feel like I have to stretch my hands all the way to reach the top. Also, since the screen is raised up it scratches so easily so you immediately need to put a screen protector on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone about a week ago and no problems so far. It's fast, phone quality is great (no drops), it has accepts the newest wifi 6 (really fast), screen is great. Nothing not to like. I basically use it as a phone, some apps and some camera. Probably overkill...since there is no 5g service around me...and probly none until 2021....but figured I would get it just in case...even though i probably won't need it anyway... everyplace has WiFi now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and super fast phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the speed, the camera and battery life. First Samsung in years and this has definitely changed my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the phone. I like the S model phones. The only thing that would be nice about it is that future models have a removable sim for extra storage space besides being only 258 G. Hope to see 5G all over soon and not only in certain areas. Other than that....very nice phone. Keep up the great products Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for any needs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed, screen, cameras. The 5g service will be amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galazy S10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic device. Good battery life, great photos. And the waterproof comes in handy. I somehow put the phone in the washing machine with a big load of clothes and went outside. I came back in about 15 minutes later and heard a loud banging coming from washing machine. There was my phone, all lit up and going round and round. I took it out, turned it off, pulled the case off and put it in white rice out in the sun for a day. It works just fine and its been about 10 days. No probs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone, great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade for me. I knew what I wanted and they had it. My only complaint is that i wanted the g5 for faster speed but they dont tell you it's not available in your area so you pay more for something you dont have access to. I still like the phone anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have had it now for a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone is super fast with zero issues. The camera is awesome and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S10 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iPhone X to this phone. Its better than I expected it to be. Only took me 1 day to get used to the different operating system. I should have made the switch a long time ago. Still not many options on cases or screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Great Place to Buy Your Next Cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung S5 for years and decided it was finally time to upgrade. I looked at the S21 Samsung but the one I wanted wasn't available for several weeks; so I went with the S10 5G. I have had it for a few weeks and am very happy with it. Josh at Best Buy transferred all my data and pictures over to the new phone and did most of the updates & activated the phone with Verizon. Best Buy offered much better prices than Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing device and camera is amazing the only thing is it does not have sd slot but overall it great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 5g samsung galaxy s10 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a large samsung galaxy s10 phone with 5g capability...silver color is sharp...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Apple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from Apple It's not only cheaper but even better Good camera specially at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. I haven't been able to check out the 5G capability, but everything else on this phone has been exactly as or better than expected. It was on sale for black friday in July, which made it better, but it was still a lot of money, I just wanted something that I would grow into as 5G was expanded and I wouldn't need to buy a new phone later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I rarely give 5 stars.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has it all from the right sized Display to the right battery. 5G future proof and the right amount of RAM and storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung s10 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just wish Verizon would get the 5g up and going only downfall is there's not many quilty cases out there yet for the phone.. sure there will be in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice interface. Easy to use. Love the camera and excellent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! I especially love the speed and the camera is an added bonus. Takes excellent clear photos.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello jerseylorigirl, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth Samsung