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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.8 out of 5 stars with 673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the ample screen size and the phone's overall performance. However, some users experienced issues with the fingerprint reader. The price point was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 673 reviews
  • Rated 5 out of 5 stars

    Perfect size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use, perfect size for my use, great screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret upgrade from Galaxy 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love larger screen, hd clarity, runs faster, picture quality improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new Samsung S10. I previously owned a Samsung S8 and this S10 is easy to use and I love the camera. The pictures are crystal clear and easy to focus in and out. The color of my S10 is beautiful and it feels good in my hand, not too big. It basically is very similar to my S8 but has more memory and the camera is better. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Galaxy phones for several years, it was time for a new one. The S10 has lots of great new features, including the 5 cameras with easy to access settings adjustments. The phone is a little taller than my old S7, which is taking some getting used to, but overall I am very happy. The battery lasts 2+ days without charging, which is excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DandJ, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    some differences from my old S5..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting use to the changes and the battery is super. Nice cell and I do like the android with the up grade 128 gigs... Also was able to put the Micro SD card in from the old cell to store media stuff... pic's mainly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the latest upgrade from the Galaxy S7 for me. So far, so good. The camera is incredible. The battery life is great (even with all day use). Decided to get the S10 instead of the S10 Plus. The S10 plus is really big and the S10 has so many features that it doesn't justify getting the S10 plus. Overall, just another outstanding product by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't even in the mood to upgrade when I saw the special for this phone. I would have paid full price for how good this phone is. I am an avid Samsung phone user and this one is my favorite. The charge is a lot faster and charge holds a long time. The screen is brighter and applications run faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone, upgraded from broken Galaxy S5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 73 year old mother's Galaxy 5 stopped charging after my German Shepherd knocked over her water glass and spilled a couple of drops of water on the screen. Didn't notice any water near the charging port, but after the water spill, I could not get this phone to charge after fighting with it for hours. I searched for the best deal to purchase a new black Galaxy S10 128GB using AT&T's payment plan, and Best Buy had a discounted price (upgrading through AT&T was over $3.00 more per month). Picked up the phone yesterday in stock at my local store, and it's great. I'm an iPhone user (have had 4 of them, currently on an iPhone 8) but I really like this Samsung. It's very easy to use and SO much nicer and faster than the Galaxy 5. My Mom is far from technical but has had no issues figuring out how to use the new phone. I also picked up an Insignia hard shell case in Transparent Black which looks great and fits the phone perfectly, allowing access to the charging port and all buttons function just fine. Overall both of us are extremely pleased with the S10.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mskwik, we are happy to hear that this phone has been such a good fit for your mother! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Easy to use phone & great quality camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S10 is easy to use phone, easy to transfer photos, contacts, etc from previous Samsung models. Camera & video is simple to use & takes great quality photos & video. This phone at Best Buy also offered a free wireless charger with purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S 10 it has a great camera and features and i'm still finding features i didn't know about .The only down fall is it doesn't have the feature on this phone like my other Galaxy it doesn't have the flashing blue light to let you know you have a text or any other notification .but i recommend this phone very much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real fast processor, great memory and a great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate my new phone, battery longevity is excellent thus far! This feature is of much value to lessen worries: past concerns of having to do frequent charging, where to do, remembering the charge supplies. etc. Camera is also SO much better than my last phone, very important to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is phenomenal on this phone. Quicker than the S9, and much sleeker in my opinion. I've had it for a couple months now and I'm very happy with it. I must admit, I'm a Galaxy user, so they are just getting better. Now if everyone could get on the USB type C program, I'd be much happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an update of my Samsung S7, which I bought at Best Buys 2 1/2 years ago. What an improvement over my old phone. I love the power and versatility of the S10. The screen size and clarity makes this a very useful phone. I have had a week and I ma learning new things it can do everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on sale for $600 ($300 off), for that price I think this a great phone! I switched over from an iPhone 6 so this was a big upgrade from me! Pros: - Great screen! If you love watching videos on your phone, this phone is perfect for it! - A decent camera - I don't take many pictures, but the few I have taken, haven't disappointed me. This is no Pixel, but again for the price, it will do! - Great features: I love that I can connect multiple Bluetooth speakers, in screen finger scanner to unlock is great. very customizable phone! Cons: if I really have to find a con, it would be battery life. I wish it was a tad bit longer, but if I am not constantly watching youtube, this phone easily lasts me the whole day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazed that nearly everything was backed up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good phone with a great camera, plenty of memory, better battery life and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung Galaxy s6 and purchased the s10. I love the phone. Has great speed and takes great pictures with a lot of storage. The punch hole where the camera is doesn't bother me watching movies. Of course would rather not have but not a deal breaker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tim57, thank you for pointing out the wonderful features on this phone. It is always great to hear from a satisfied customer! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great camera, and tons of memory. I was very impressed with the sound out of the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Galaxy phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim and light and very fast. It came with installed screen protector, although got a few scratches after a few weeks but overall it's so good. The storage is huge. The pre-order came with free Galaxy Buds which can't wait to receive them next week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has come through once again. However, I did have to take away a star because the notification LED has been removed. There are apps behind developers to use the camera punch out for a notification light. Hoping Samsung follows suit. It is a great phone though, and the missing LED isn't a deal breaker for me. Battery lasts a long time, cameras are amazing, and fingerprint scanner is a lot better than my previous S7.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jenn. We really appreciate your feedback. We are glad that you took the time to reach out to us. ^Monique Samsung

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