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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers commend the Galaxy S10e's camera quality, ease of use, and battery life as significant strengths. Many appreciate its compact size and ample storage capacity. Positive feedback also highlights the phone's performance and lightweight design. While some comments mention screen size, overall the response is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 25 reviews
  • Rated 5 out of 5 stars

    Missing Some Features But Still Better Than iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features that I miss from my previous Samsung phone: built in heart rate and oxygen level monitors, customizability in the messaging app, inability to see full text messages without clicking "view all" on each individual message. This is a huge downfall for me. I have been in an ongoing custody battle and having to screenshot & print messages is a nightmare on this phone. I would gladly give up the extra camera lens to have those features back! Now some good things: the camera IS amazing, it is much faster than any phone I have ever owned, wireless charging is a plus, lots of storage memory, being able to block notifications for certain apps in the phone settings, easy screen capture and pictures with swipe of a hand, thumb print reader location, easy one handed texting feature and other advanced features are a plus! I do like that it still auto-tracks my sleep and physical activity thru pre-loaded Samsung Health app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I did the trade-in of my LG G6 for $300 to BB to get the S10e for $400, which was a fantastic deal. I really wanted to like the phone, and I did at first. The build of the phone is very nice; solid, slim, positive feedback when pressing the volume and power buttons. The new Samsung interface, OneUI, is very nice and offers great upgrades from their previous user interface. Obviously having 128gb of storage is great, I'd never have to worry about running out of space, personally. Also the phone ran very smoothly, no glitching, slowing down or stuttering, evidence of the new processor and RAM working great on the phone. I was not concerned by the "hole punch" front camera, it didn't bother me one bit. Overall I was pleased with the phone except for two items: I could not STAND the "black" color, it is definitely a Blue-Black color, not a true black. If I'm going to have a phone for 2+ years then I want it the right color. Unfortunately the phone was so new they did not have any other colors/options for me until past my 14 day return period. The second item that eventually forced me to return the phone was the ergonomics of where the power/fingerprint reader button was located. It is too high on the side of the phone. I have fairly large hands and I could not comfortably hold the phone and reach the button with my thumb, very annoying. I kept having to shift my grip, almost drop the phone, and then try multiple times to get the sensor to read my thumb. Again, if I'm going to have the phone for 2+ years I don't want to have to "deal" with issues like that. So even though I got a great deal and most the features of the phone are great I ended up returning it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Samsung phones, but that may be beginning to change. I bought this Galaxy S10e outright unlocked on AT&T. Great looks and everything seemed to be working well on the phone. Until.....an annoying glitch that does not let speaker sound regarding notifications, music player, or ringer or alarms to be allowed after using a certain app: the message that displays is "unable to play during call." BUT i'm not on a call! This is VERY frustrating and causes me to either continually use the device care app built into Samsung to stop open apps (which always does NOT work) OR restart the phone which usually always resolves the problem. But who wants to do this every time after they use a highly used app to be annoyed by this? This glitch blocks all sound coming out of the phone! I really wish Samsung would fix this glitch in an update.....please!!! Otherwise I love the phone: great size, excellent build quality, great processor specs, speedy, great camera (a Samsung hallmark) good speaker (when it works) Great AMOLED screen (another Samsung hallmark) and a nice user interface. The finger print sensor is speedy but leaving it on the back of the phone would have been MUCH more universal in terms of different size hand people being able to access it. It just is awkward reaching that high up to unlock; poor placement of the button. Oh and PLEASE get rid of BIXBY button!! The speaker glitch is what held me back for a 5 star review and is making me think if Samsung has dropped the game a bit? I owned a Galaxy S6 edge for 3 years and that was a better overall phone than this one in terms of non glitch-iness.....it never gave me a problem at all and its screen was of a higher resolution than this S10e. Samsung, I hope you are reading this and can please resolve this sound glitch issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jtech19, thank you for bringing this to our attention! We apologize that this experience has been less than ideal. We would love the opportunity to look into this further for you. Please give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the S5 that I had for five years. It's a tiny bit smaller but much faster and takes wonderful pictures. I don't think I will ever use all the memory but it's good to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking at a replacement for my S7. But wasn't in a rush until it became too slow to run the apps I need for work. This is a very nice upgrade. I love the size, that it comes with a screen protector already on. As a dog walker, I'm holding the leashes in one hand and pull the phone from my pocket with the other to answer clients' messages, so I love that I can do all that with no problem. I've had it a week now and I'm very pleased with the speed. Everything runs smoothly. I was considering an iPhone, but was advised against it since i put my phones through quite a lot all day long. It does everything I need and more that I haven't even explored yet. Music over bluetooth sounds great with Dolby Atmos option on. Very happy with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Took some time to learn how to answer the phone. The size is just right for my hand. The speed is great. Transfer was easy. Glad to have headphone jack to listen to radio while walking my dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung S10e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from a Samsung S7 Edge. It was good, but the S10e is much better. Faster, better camera, a little smaller and lighter. Just enough features to keep me happy with my decision to update and upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week now, and wow this thing is fast, and so lightweight ! Samsung this great with this version, and the updates are great, and don't forget the clarity of the cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife says 2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She says it's excellent. Seems to love the camera and the flat screen. Very fast and excellent high end screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship quality for the low-key user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great daily driver phone. Flat display, not overly huge, takes good pictures and the front-facing speakers are loud with good quality. The flagship features that count -- good display, fast, large amount of storage -- are all here. I don't need to pay 250 for features on the 10/10+ that I don't want anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It has plenty of memory however you can also add a microsd card. The processor seems to have plenty of speed. I also like that it is capable of WiFi calling when my mobile signal is sketchy. WiFi calling also worked when I was traveling out of the country and I had turned off cellular connectivity. I was able to get my text messages also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One great flagship dex phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like its weightless but is full of new samsung surprises. Myself with a note 10 plus i bought for my mother who is enjoying the samsung experience. The vivid screen and ease of accessibility and functioning speed is amazing. The camera is unbelievably sharp and multimulti-dimensional

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jonjon, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, is fast the size is perfect for me because is not to big and not to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade from my S5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my S10e. Camera is great. Many new features. So much faster than my S5. Meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast, beautiful, and user friendly. Amazing camera. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7 Edge and I love it! So much faster and I love the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is eally fast, very good camera and display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phinr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the phone is great and the camera take mice and sharp pics. So far I cant day anything bad about this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster service. Less phone more screen, same size as my Galaxy S5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps run quick, screen graphics great. Battery lasts all day!

    I would recommend this to a friend