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Customer Ratings & Reviews

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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    Defective software update process.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is stuck in a software update loop and is defective. The phone cannot successfully complete the required system update (Android 15 / One UI 7.0). After each installation, it incorrectly prompts to install the same update again, creating an endless cycle. As this is a clear malfunction, I am returning the device under the defective product/hardware return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited that I found this phone at such a fabulous price. So sad no matter how much my Provider tried to get to connect this phone to them it would not connect. I had to return to the shipper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little suspicious buying a used phone but it connected to my carrier without issues and it looks nice! Only scratches it has on it is just down by the charger port so I am pretty satisfied! It definitely beats payi g full price for sure!

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 10 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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