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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.3 out of 5 stars with 23 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S24+ 256GB, particularly its camera and long battery life. They rave about the camera's amazing photos and significant improvement over previous models. The phone's extended battery life is also a hit, with users appreciating its endurance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Ai features, Camera

    Rated 5 out of 5 stars

    S24+ Dominates!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been loving the AI features. I travel often and the live translation has been a life saver. The speed is very snappy. Also the camera photos are amazing. Samsung really stepped it up for this model. S24 series is definitely worth the upgrade or if you switching from Apple. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    My wife is happy, so Im happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the S24+ for my wife to replace her old S10. The transition has been quite smooth for her. She likes the phone and has had no problems adjusting to it. She likes the larger screen and how much faster it works. She also likes that the battery lasts a lot longer. So, it's a win for her and us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a phone but be careful buying from bestbuy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices was fine had major issues with the purchase though. Bought this phone for my elderly mom, when I made the purchase there was a deal where if you traded in a old phone that met a criteria this phone was free in the form of a credit after 3 years. Selected that option made the purchase and then they charged me for the full price of the phone, when i called tbey said well that deals not active anymore so your out of luck you have to pay the full price of the phone, everyone I talked to refused to help and was like oh well theres nothing we can do you have to pay full price, I said well I dont want it I will send the phone back (hasnt even been used yet) and they refused to take it back said nope you just have to pay. After making a complaint with the bbb was when att stepped up and agreed to honor the deal even though best buy was at fault and refused to help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great little phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone. Love how easy it is to use. The camera is so much better than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung S25 Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of using S25 Plus; I can't wait to discover all the ways use my new phone thanks Best Buy for your tech support!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Great

    Rated 5 out of 5 stars

    Galaxy S24+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera, I can't believe all the extras it has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone! I love it! Light Weight and Fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this phone for about 1 week, but so far it's been great. All of my files transferred over to this phone easily and it was easy to setup all of my preferences on it.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Battery life is excellent. Still haven't had time to really check all the options .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, functional, sleek design. I recently upgraded from the s9+ which lasted 5 years with no issues. Very pleased with Samsung new design.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Runs so smoothly and the camera is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Great

    Rated 5 out of 5 stars

    Samsung galaxy 24+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.good customer service and take care all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was able to get me a phone without an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did brought a samsung S24+ on AT&T and best buy provided 100$ gift card and i got my phone with full credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone I cant find anything to complain about and usually I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so cool. Can't wait to find all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone exactly what i needed, way faster than my previous phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GALAXY S24

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had alot of problems over this purchase and had to return and was told to repurchase again at the AT&T corporate location. I have lots of problems with the phone freezing and have to restart at least 20 times a day. I bought my husbamd the same phone and it works well, especially, with his hearing aids

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there PamelaB, thank you for your feedback on your Samsung Galaxy S24+. We are always happy to help our customers troubleshoot as aspect of their device that is not operating as intended. We have great resources available online if you are continuing to have this experience. The Samsung Support Team can help answer any questions and guide you through any steps necessary to experience the full functionality and best align your device to your needs. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Cell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shuttle ship shuttle service Shy should you use don’t

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 4 out of 5 stars

    Does what it should.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone. Battery lasts quite a bit longer than my aging s22+. It makes phone calls and texts. No complaints

    I would recommend this to a friend
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