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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,554 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung phone and I have liked each one. Easy to use, and dependable. The camera on the 9+ is fantastic! Takes the best pictures I have seen. The phone also great for playing games, the graphics are so clean and crisp. The only down fall I have with the 9+ is Bixby. I truly hate Bixby. It is the worst voice to text operation I have ever used. That is why I gave the phone a 4 star rating. You can use google voice to text but you have to pick that option each time. I have not found a way to make google my deflate setting yet, phone is new.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    A whole new world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones my whole smartphone life. Let me say I am not missing the iPhone. It took me 1 day to figure this out and get back all my old apps. The features and speed of this phone are insane. The camera is by far the best. And all the screens are really customizable. This is a fantastic option for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    great screen size, excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone size is great. Had to give up the note during the recall, got the s7 because I had to, but hated giving up the screen size. So when this became available, I made the switch and I am very happy. The camera is great, best on any phone I have owned so far and the option to have AR emoji is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    First time Galaxy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son talked me into getting these phones as he is a Galaxy lover. So, buy one get one free sounded good to me. He is happy and I am still learning about the phone and all the bells and whistles. The phone is heavier than the one i used to have, the screen is bigger as well. Camera is remarkable!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    My favorite In the galaxy series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had pretty much all the galaxy phones except the 8. I was so disappointed in the 6 that I actually thought about going to the apple dark side.its a good thing I didn't.the size on this phone is great it takes great pictures and there are so many features I haven't even used yet!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Very fast and nice camera. It worked well for me and had a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great buy on Galaxy 9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to replace my Galaxy 7 Active. The screen quality is much better, takes great pictures and the battery life is much better than our older phone. The offer at Best Buy was much better than what we could get at other phone stores.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is great on this phone and I love the big screen. It’s fast and does what I need it to, which are the basics.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my choice of the S9+ and I love the Sunrise Gold color! So far I'm impressed with it's capabilities and it takes great pictures. The size of the phone is a plus for those of us with aging eyesight. I really like the touch sensor being on the back of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I have used. Speed is fantastic, Dolby Atmos is powerful audio, and the battery lasts all day with heavy use. It's integration with the Galaxy watch is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not planning on getting S9's, but we started playing with the demo phones in the show room and we fell in love with them. Great battery life for those that only use them for texting, Facebook, and phone calls. The camera makes the phone an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung got this one right -- like the ones in the past. I love the layout, I love the feel (a little more 'solid' than the S7 Edge I moved from) and the speed and memory is good. I wish the battery would last longer. I get 10 hours or so on a single charge. The new charging port (mini-USB) is a pain as no cord I already had will work. And I can't use the same cord to charge my bluetooth and my phone -- now I have to carry around two charging centers when traveling -- I can see me losing one or both with each trip.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Android is Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgraded camera as well as the battery life. I work on my phone all day and still have 40%battery life after 10hrs. Better than the 9 and make sure you are ready to buy all charging stations etc as it takes a different charger than the universa style.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this phone for my son. He had a Samsung GS7, and was due for an upgrade. He was estatic upon receiving this for his birthday. He loves the bigger screen and enjoys watching videos with great sound and playing Fortnite on this BIG bad boy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. They love how fast this is, as with all androids it’s very user friendly. I wish iPhones were this easy to use and didn’t have so many steps to arrive at the same destination that android does with fewer steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone with the larger screen is definitely a keeper. It is easy to use and coral blue is a good alternative to black.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a month now, and it works great, has many great features. Of course the camera is amazing, which is one of the things Samsung has been promoting. I'm coming from an S5, so it was definitely upgrade time. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the S7, yet still operates pretty much te same so it's an easy upgrade. Wish it still had the micro USB charger though. The camera is simply amazing. I haven't even delved into all the phone features yet. Super phone!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Upgraded myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded my phone through Best Buy because the rebates were far better than from the AT&T store. I last had a galaxy s7, and so far this phone is a MUCH better upgrade. The phone itself is faster and I really like the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My mom loves this phone. Takes great pictures. Very easy to use. Android is definitely more innovative than Apple has been in the past few years as they had the fingerprint technology many years before Apple.

    I would recommend this to a friend
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