The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,917 reviews
Rated 5 out of 5 stars
nice and good for my 10 year old kid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent for my kid, fast and enough storage. big screen and good price
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tablet. I replaced my nook and was afraid everything would not transfer. It’s perfect. I really didn’t want to re-learn a new system. The Samsung rep at Skokie IL store took care of me. Such a nice man bc and so helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great tablet. Ay 11 inches it is a good suze screen. It is light weight and has ample hard drive space. It zips right along. It also has good battery life.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced 2 tablets over 5 years old. Major upgrade in battery life and storage capacity. Had held off on doing this because of difficulty in transferring data from apps. Found a program that facilitated that, so retired both my older tablets. Couldn't be happier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this tablet is fast and works good it surprised me a lot has lots of storage make sure it has 8gb and 128gb thats the one you want you will not be disappointed
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as intended and definitely very sturdy. The battery life isn’t the best but not the worst for sure. The Youtube premium Norton and Xbox game pass freebies hit the spot
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved the tablet, it's very easy to use, the front camera has a good image, the volume is very good, I use it for my online classes and it works perfectly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tablet purchased May 30, 2024. Mainly used to read books, and download netflix to watch while traveling. Started having issues with the A9's wi-fi, a couple of months after purchase. Noticed webpages taking longer to load, and wi-fi connectivity kept getting slower and slower. I'd notice the wifi icon go from white, connected, and then go gray, disconnected, every 10 seconds. I'd stand by my home router with no improvement.
Supposedly, the tablet has a 1 year warranty. Called Samsung Support on October 15, and was told it would be covered under warranty. I shipped it to their repair center, and they received it. 7 days later I receive an email (10/22) stating that after careful consideration, they decided that it's not under warranty. No explanation as to why it's not under warranty. I paid $269 for this, and they want to charge me $172 to fix it. It's only 5 months old.
I tried calling Samsung that same day, and was in the call queue on hold for 30 minutes, when the call dropped. That happened twice. Decided to call first thing in the morning, when they opened. Called and was on hold 27 minutes, before the call was dropped. Called right back, and got through. Checked email (10/23), and saw that Samsung is shipping unrepaired tablet back to me, still no explanation.
Spoke to Samsung Customer Service and the rep was able to give me an explanation. He stated that warranty was voided due to motherboard damage, due to impact, and that it would need replacing. I keep a case on the tablet. It may have dropped from my desk, onto the carpeted floor maybe twice.
The wi-fi chip is soldered on the motherboard. The only way to replace anything on this tablet, is to replace the entire motherboard. All components are soldered on. Very convenient to use this as an excuse to void warranty.
Wish I'd looked at the complaints on reddit, because evidently poor wi-fi connectivity is a common issue with this model of tablet. Avoid Samsung. Some may say that I should have handled with care better. I'm an adult, so I don't intentionally drop my electronic devices. I paid too much money to be careless.
But you live an learn. Last Samsung product for me. This is the second Samsung product that I own, that didn't live up to expectation.
Hey Mike, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Feel free to check out, "Galaxy phone or tablet Wi-Fi connection issues" to conduct some simple troubleshooting steps that may help resolve what you have been experiencing with your tablet. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. We're always happy to help! Thank you for being a trustworthy Samsung customer. - Debra
Rated 5 out of 5 stars
Samsung Galaxy Tab A9+
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup, connected to my w-fi, no issues. Coping info from my old tablet was simple. So far good battery life. Very satisfied with my purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great tablet for the price good amount of storage and good memory too so far I'm enjoying it watching movies or doing your basic things or reading a news article that's all you need I really appreciate it