Customer Ratings & Reviews
- Model:
- SM-X210NZAEXAR
- SKU:
- 11401117
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Great, but........
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly too big, but a great tablet. Great picture quality.
I would recommend this to a friendTablets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size . Not alot of memory. Doest stay charged long if your on it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JoshaH, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your device, please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your device. Let us know if you would like further assistance afterward by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money, decent screen, fast load times
I would recommend this to a friendUnknown.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, very pleased!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendLong charging time, and takes long to turn on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tablet has amazing picture quality, and good memory space for gaming. My biggest issue is that it takes forever to charge and another 10 minutes to turn on.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, thank you for sharing your thoughts with us about your Samsung Galaxy Tab A9+. We are pleased to hear you are enjoying the display and storage capacity of your device during usage. Please, reach out directly to the Samsung SUpport Team for assistance with any aspect of your tablet that is causing frustration to help review any and all options available to help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not supply wall plug to charge device. Support was no help so I returned the product.
No, I would not recommend this to a friendTriple the Price and 1/3 the efficiency of older t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife selected this tablet, thinking it similar to others she had, because of sale price. Turns out she didn't like the larger size - too cumbersome, and the tablet is so slow and has so many problems only experienced when others were old, she thinks it's used and not redone. We had ordered online and they made us wait forever because they couldn't find the one that was supposedly in stock.
No, I would not recommend this to a friendNo more Samsung products for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Half of the screen goes black or has lines and the touch screen stops functioning. This happens intermittently but makes the tablet unusable. I am having a hard time finding how to get this repaired under warranty from Samsung who want to charge over $100 to repair the device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Hotshot, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "Blank or black display on a Samsung phone or tablet" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your tablet. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Happy for one year....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wonderful purchase experience. It was a wonderful tablet for the 1 year that it worked. It crapped out two weeks after the waranty ran out. Imagine that.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ScottA, thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a treasured Samsung customer. - Debra
Terrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely terrible. Don’t buy this. Even if you add a SD card you can’t add anything to the card it won’t let you. It’s garbage. Avoid at all costs. There’s better tablets out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fredreed, thank you for sharing your experience of your Samsung Galaxy Tab A9+ with us. We know how frustrating it is when your device is not operating as intended or expected. We would love to assist you with any frustrations you are experiencing, and recommend reaching out to our team of experts through chat at your convenience for assistance directly. We appreciate you being a Samsung customer. -Elizabeth
The battery isnt very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this item for only a few months, and already have problems. The battery has gone kaput. It stopped turning on completely. Ive tried keeping a charge on it but no luck. It worked fine until i left it alone for a few weeks and the battery ran out completely. But since then no matter what i do i cant seem to get any life, or it even to turn on. Never had an issue before the battery running out completely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnS, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet unexpectedly powers off" and "Samsung phone or tablet will not power on or off" to help resolve what you have described to be experiencing with your tablet. Reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Looks can be deceiving
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product wasn't as expected , for the price i figured it would be great to use for certain things like videos and maybe entertainment for a child: however it ran extremely slow from opening, nice look to the device but it Didint run as expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JohnV, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra
Tablet purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm old, and the instructions that didn't come with the tablet. Simple how to for setup would be ever so appreciated! Sandra Schemansky
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SandraS, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to a new device may often come with quite a bit of a learning curve. We try our best to mitigate this transition as much as possible by offering a wealth of resources to our customers. If you haven't checked out these resources yet, please feel free to do so at your leisure. We currently offer video tutorials, interactive simulators, device manuals, and software updates online. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We'd love to hear from you! Thanks again for always choosing Samsung! - Debra
DISSASTISFIED -- DEFINATELY NOT RECOMMENDED!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT WASTE YOUR MONEY ON THIS DEVICE Possibly the worst technology investment I ever made. Battery life is abysmal and charging time just as bad. The term "smooth scrolling" does not apply. The screen is "jerky" and lags between screens. Well over half the time, I get a "cannot load media" when trying to stream. If the unit has been off for a day, when it's restarted, it delivers all the notifications from the previous day, even though they had been cancelled on my phone. It takes over four minutes to load a web-based app that loads on my Samsung Galaxy phone in about 15 seconds. I bought an SD card to increase storage, only to find that you cant store programs or apps there - so it was a waste of money since all my data is cloud based. This was recommended to me as a "good quality low budget tablet." I found out that you get what you pay for!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Stephen, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time in your schedule, check out, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," and "Get the most out of your Galaxy phone or tablet battery" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. You can get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. Here's how: > From Settings, tap Display > Motion smoothness. > Tap an option, and then tap Apply. Feel free to check out, "MicroSD cards and your Galaxy phone or tablet" to learn about what type of microSD card would be best for your needs as well as what content can be transferred. Withotu having more details available regarding what you may be experiencing with your tablet and without being able to probe further, I recommend contacting Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Don't bother...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look elsewhere for a tablet because this one isn't it. Glitchy, twitchy & freezes up. It charges really well which is a plus as your gonna be wasting time & effort waiting for this tablet to snap out of the fog & start performing. I absolutely hate Apple but if you want a tablet.......
No, I would not recommend this to a friendDont buy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't charge. Tried 4 different cords/ 9 months and its worthless. So disappointed in item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LisaH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are hard to pull up and push. With screen protector i increased sensitivity but i have trouble with i still. Also if its laying flat I cant push anything...i have to pick it up and face me
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there CarrieJ, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you have described to be experiencing with your Tab A9+, however, we need more details regarding what may be occurring with your device and without being able to ask you any follow up questions, I suggest reaching out to Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Samsung A9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased it as it was similar to our Samsung A54 phones. found it to be difficult for an older person to navigate
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Rhynerj, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for being a faithful Samsung customer. - Debra
Not worth it to me, anymore.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the exact model from another store. 1st one would not charge the battery. I took that one back and bought another one. I loved it at 1st, 4 months later the battery stopped charging. I can't find the receipt and the store said I had to produce the receipt if I wanted a refund or exchange. Now I'm looking for a different tablet. Good luck to everyone who bought one, hopefully, you will not have any problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Pgas, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
Karen Mullins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm finding it's not very user friendly. My previous tablet was great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KarenM, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for being a treasured Samsung customer. - Debra