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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1914 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,914 reviews
  • Rated 5 out of 5 stars

    Wonderful tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tablet. Best budget tablet on the market

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is the worst. We have been very good customers of Best Buy over the years (televisions, computers, printers, etc.) I ordered this a Samsung tablet for my husbands for his birthday. It arrived July 12 and I gave it to him for his birthday in early August. It would turn on and you could play games for a while, then the screen would go black. It would eventually come back on, but you do not know for how long. We took it back to the North Olmsted store. The clerk said no problem, they would exchange it. Then he said oops, there is a 14-day limit on returns. He called the manager who said too bad and refused to talk to us. When I got home, I called customer service and got the "Too Bad" answer. The moral of the story is "Don't buy a present from Best Buy because you will not be able to return it if it breaks or doesn't work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for travel and haven't been on a trip since. Used it at home to try it out. Seems to be good especially for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ChadC, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Samsung Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED the tablet! I just wished it was compatible with my military card and military websites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Samsung Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my needs. Good for taking it with you wherever you go. Nice picture and battery life last awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget tablet. Just what i was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tablet, would recommend forsure and the price is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace this baby with my older Samsung Tablet. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, the only downside is that it takes very long to charge (30% in 8hrs)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tablet A9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the product. Price was good. Service was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I had another Samsung tablet before and this is a great upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought this for work and so far I am completely satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Battery despite “excellent” condition Leaks battery really really fast, like 5-7% or more in the space of 30 minutes. I should have checked the battery more properly instead of just looking at an app say the battery is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HassanHijazi, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we continue to improve our product line based on consumer feedback. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. Let us know afterward if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 4 out of 5 stars

    Galaxy Tab A9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for my needs and it only needs the addition of an SD card now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of settings you can adjust. Some can be a little confusing for someone new to tablets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for a cheap tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it could connect to multi screens and then I had a fingerprint scanner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tab a9 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing tablet and i definitely recommend it for anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The screen is pretty bad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine for the price. The screen isn't very responsive, resulting in lots of missed characters.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Kevin, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your tablet. If you would like any further assistance, feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Review on Galaxy Tab A9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit laggy but it gets the work done, even with the 8GB of ram

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tablet it’s durable and the internet works amazing .

    I would recommend this to a friend
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