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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1844 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Galaxy Tab A9+ 11" as a high-performing and user-friendly device, particularly appreciating its large screen size and generous battery life. The tablet's speed and ample storage capacity are also well-received. While some concerns about lag and RAM exist, they appear to be minimal based on the information provided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,844 reviews
  • Rated 2 out of 5 stars

    Review Tab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Tablet is difficult to use, tedious to maneuver and not comparable with efficient programs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Claude, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Acclimating to a new device can feel a bit overwhelming at the beginning. Have no fear! This is one of the main reasons why we have created a wealth of resources online for our customers to review at their own pace like interactive simulators and video tutorials to help ease into that transition. We also offer device specific information like manuals and software updates, if you ever find yourself in need of those in the future. Feel free to check out any or all of those resources, if you would like. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Would never buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good tablet, but the only thing I really didn’t like was it was so slow whenever I wanted to watch or play games

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Eduardo, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your tablet. If you have any questions afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Lasted only 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unresponsive on July30th. Totally dead. Just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ElizabethV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky slow unresponsive not worth it you have to pay more to get a good experience

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings 1111, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is fine but it came with an offer of 3 months of You Tube premium which had expired before we bought the device. Contacting BB custmer Svc. Did not help, they basically said call You Tube. After several calls we were told BB had ceased funding that offer yet they continue to advertise it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been less than a month since purchase. Battery won’t charge, won’t turn on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there YisakK, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Galaxy phone or tablet will not charge" to help resolve what you have described to be experiencing with your tablet. Let us know if you have any questions afterward or if you'd like further assistance by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    I’m paying for something that I never get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought before my trip, I never get on time, was delivered the same day of my trip, I’m not at home until July. I call for cancel this item before, several times someone call me back and say no problem we will put the money back in your account but this never happens

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With in 17 days this tablet broke and Best Buy only gives 14 days to return items. I would not recommend Samsung or Best Buy to anyone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SandraT, thank you for your feedback on your Samsung Galaxy Tab A9+. We would be more than happy to help you troubleshoot any difficulty you are experiencing with your device. Without knowing specifically what is not operating as intended or expected with your device, we recommend reaching out to the Samsung Support Team for one on one assistance with all options that are available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Lemon tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profoundly disappointing. Marginally responsive screen, poor battery life, refusal to charge after one week of use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LouR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly," "Apps are draining battery on Galaxy phone or tablet, "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Galaxy phone or tablet will not charge" to help resolve what you have described to be experiencing with your Tab A9+. Let us know if you have any questions for us afterward by reaching out to Support at your leisure. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Stay far away from these tablets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tablets ever. We have always had samsung tablets, but these take forever to charge and are continuously dying

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ashasw, thank you for your feedback on your Samsung Galaxy Tab A9+. We completely understand how important your tablet is to you every day and the battery charging quickly and lasting is an invaluable part of that experience. We have an article available online to help you with the optimal charger for the quickest charging speeds titled "Wall chargers and charging your Galaxy phone or tablet". For the battery life of your device we also have additional articles to help you with this matter at your convenience titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Galaxy Battery - Optimization". Lastly, we have the Samsung Support Team available to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Should have looked at a different model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated vers9ion of a tablet that my wife has (which I did not like-screen too small, battery hog). This updated version is no better. I returned it after trying make make it work for me for a week.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Stan, thank you for sharing your thoughts with us about your Samsung Galaxy Tab A9+. We are always happy to help our customers troubleshoot any aspect of their device that is not functioning as intended or expected. Without knowing what features are not meeting your expectations, we recommend reaching out to the Samsung Support Team for assistance in troubleshooting and to review all options available to come to a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Most expensive tablet when only worked 7 months!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 months of light use and completely dead. No damage physical or liquid. Whole Samsung family with only Samsung branded charger used.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for reaching out to us, Thomas. We appreciate your feedback on the Galaxy Tab A9+. The A9+ features an 11" screen that is perfect for every scene. Whether you're streaming, browsing, or entertaining the kids, this family-sized display takes playtime to a whole new level, allowing everyone to enjoy their activities. We hate to see that you haven't been able to power your tablet up. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, let us help you get it working again. Check out our page called "Samsung phone or tablet will not power on or off" for options to help resolve this. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this stage I am unable to review the item. After placing my over 25 days ago the product it yet to be delivered. Delivery has been rescheduled over 5 times. Dispite the excessive delay I have not been afforded any explanation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have to paid for something that I never gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never gets that item, I called to say that I didn’t get, costumers service say they will cancel since the tracking number didn’t show up. They cancel but still they put it in my credit card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se me chingo en dos meses , no la recomiendo y la garantía no se hacen responsables

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy after last update my regularstylus will not work now. Ans Samsungwill not do anything about it....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha NicL2479, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Tab A9+ is not compatible with S Pens. Without having more details available regarding what kind of stylus you were using with your tablet, what you may be currently experiencing after the most current update took place, and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one that did mot work kept shutting down when i moved. Love the speed of it. But my hand had cramps lol

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Debbie, we appreciate you sharing your feedback on your Samsung Galaxy Tab A9+. We are happy to hear you are pleased with the overall speed of your new device and we would be happy to help with any aspect of your device that is not operating as expected. If you have not done so already, we recommend returning to the store of purchase or reaching out to them directly to see what options they have available. You can also reach out to the Samsung Support Team if you would like to troubleshoot the difficulty you mention with the device shutting down when moving. With regards to the discomfort you mention, you can look in to accessories that may help you prop the tablet up and relieve the tension you feel from holding the device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Smooth, Sleek, and Super Reliable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Tab A9+ has completely exceeded my expectations. The 11" screen is the perfect size—big enough for movies, games, and multitasking, but still lightweight and easy to carry around. The display is bright and sharp, and the performance is super smooth even with multiple apps open. With 128GB of storage, I’ve got plenty of space for all my apps, files, and downloads. Battery life is also impressive—I can go a full day of use without needing to recharge. The graphite finish looks modern and premium, and it feels solid in hand. Whether you’re using it for work, school, or entertainment, this tablet gets the job done. Great value and top-notch performance. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made Very well, usefull in unexpect ways

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an A6 tablet 2017. I didn't have a cell or smartphone What had the necessity to join the modern crow. The tablet size makes Need to read easy to work with It fits in the back pants pocket, nice and snug, And if it falls out, you will know immediately just by the weight, by its collision with the floor. I was always impressed with Samsung although this device is now a brick because of a program called text now and Google Mishaps It's an excellent substitute for a smartphone for your kids You can use Wireshark to simulate roaming Kids don't know how to do that The bottom line is when driving on the road, you must stop someplace to eat, To meet friends To do research or homework. And without risking the issues with cell phone and driving you really can't get notices alerts Interrupt you while you're driving. I had at least four Dunkin Donuts Three Burger King One mcdonald Numerous KFC and Popeye Wifi passwords. Not to mention many doctors dentist and hospitals allowed me to use like a phone And it's reasonable usage means a charge is necessary. Maybe every two days if you don't play massive amounts of games. Hardware Wise this product makes Samsung a contender for the tablet market, And if you do have a cell phone you could link this device to your cell phone and end up with a hands free device that can do everything your cell phone can do And in most civil fashion, Which includes using it as AGPS A text to speech Device so you don't have to lose your attention on the road And despite dropping it, many, many times it's gorilla glass was Indestructible. One day I'll return to Best Buy and have one of the geeks erase and reset it because I had so many hack programs and apps It became inoperable, It's OS in 2017 Leave the lot to be desired, Any of the programs were just put out for the device but it was such a good price for such a useful device But instead of throwing it out, I kept it because it's always an avenue to use such a nice, portable tab The A6. Maybe in the future I'll add a picture. You would not believe this thing has fallen so many times on concrete cement and other places that would have ruined an average smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter mainly uses it for school and playing Roblox and she loves it.

    I would recommend this to a friend