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Customer Ratings & Reviews

Samsung - Galaxy Watch Smartwatch 42mm Stainless Steel LTE (unlocked) - Rose Gold-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 50 reviews

  • 20%
86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 50 Reviews
  • Rating: 4 out of 5 stars

    Great looking smartwatch with good battery life

    Posted
    aha9x
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had many smart watches to date & this is by far one of the best ones .. aside from functionality, the most important thing to me is battery life and this one can go 2-3 days when fully charged. As far as elegance, I still like my Apple Watch 3 but this one seems much more durable and fully water-proof. If you're going with this watch, go with the 42 mm ones since it has a much better battery life and even if you don't need the LTE, you should still choose it since it's faster and has double the RAM (1.5GB). Overall this is a bulky watch so if you have an iPhone, then go with Apple Watch, if you want a purely activity watch, go with Fitbit Versa or Garmin Vivoactive 3 (they're both great watches) but if you want a durable everyday smart watch, then go with this and you won't have to worry about dang or drops.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lil'pricey, but worth the investment and my health

    Posted
    patown202
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an upgrade over my S2 gear. I kept debating if it was worth getting, after comparing this with other smart bands, fitbits and my current gear. First off, the battery life squashes my S2 gear (main reason why I was in the market) and proves the good reviews right. I have chronic health issues, so the flexibility of having different apps (which with Samsung health updates and syncing w/my phone really eliminates the need for!!!!) has really helped me keep an eye on my habits and vitals (a big one for me is my heart). My doctor was even impressed during my visit on how I've been able to track my symptoms and health better :) Honestly, if you are a paper-pusher like me but just want to be mindful of your health and track your crazy schedule too this is the smartwatch for you!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It's pretty, but...

    Posted
    Doc2007
    • My Best Buy® Elite Plus MemberElite Plus Member

    The entire reason I want a stand-alone wearable device is so I can leave my phone behind. And while this device will allow that to some degree (the platform is pathetically low on the software capabilities), you have to be happy with listening to your music or having a phone conversation ON SPEAKER! Forget using it paired with wireless headphones because the Samsung developers didn't feel that would be a necessary feature of this device. I never considered asking before I purchased my watch, because it seems like it would be a no-brainer. Market a device that allows you to be functional without your phone and replace a fitness tracker, but NOT allow it to connect to earphones? Well, that's just stupid. Right? Big Fat Fail, Samsung!

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey, Doc2007. We appreciate your valuable opinion. Check out this link (https://bit.ly/2RFwhzn) to learn how to pair your watch with a Bluetooth headset. Thank you for choosing Samsung. Samsung

  • Rating: 4 out of 5 stars

    Educate yourself before u judge

    Posted
    akw25

    The watch is/isn't technically "unlocked". As of right now (for only God knows why) T-Mobile is (thankfully) the only carrier that is allowed to provide LTE on it. Idk why Sammy (Samsung) decided this was best but lately I find myself questioning their decisions as their soon-to-be former fan. T-Mo is the "Un-carrier" so it only makes sense in that sense. When the Gear S3 Frontier was first released, T-Mo was the first to have it. Verizon didn't get it until a whole year later! So far the only con to this watch is that good ol' Sammy removed the MST feature which we all knew & loved.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not really "Unlocked"

    Posted
    dylanjones21

    I don't know who messed up with the marketing here. Either Samsung told BestBuy this was an unlocked watch or BestBuy just assumed it. The point is, this "Unlocked" watch is unable to be joined to any network other than T-Mobile. It may just be because it is that new, but it doesn't give Best Buy an excuse. You cannot sell an Unlocked device if it only works with 1 carrier.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wife Loves It!

    Posted
    Mike10
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased the Galaxy Watch for my wife as a late Christmas present since no one had the rose gold LTE watch in stock. Wife loves it. We are T-Mobile customers so we had no problem setting the watch up to be able to make calls without the phone, took less than 5 minutes with T-Mobile tech support. Wouldn't even have needed them if instructions were a little clearer in setting watch up. We had one of the setting wrong on the phone which the tech found quickly. Definitely recommend it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Didn't work as employees said it would

    Posted
    Jane
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was told at the store that they were out so to purchase on-line. I asked if it would work with Verizon since specs I had read said only with T-mobile with LTE and they said by the time I received the watch it sure would and to bring it in and they'd connect it with Verizon. It won't work with Verizon LTE. I contacted Samsung directly and they said no it wouldn't. It was a beautiful looking watch. Worked great just with my phone around but I wanted the LTE. only T-Mobile

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not your average watch

    Posted
    Shopnificent
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love, love, love this watch!!! She is gorgeous and not a penny wasted. I had the Gear 2 Classic in rose gold and loved it but when this became available in LTE I had to have it!! Both the watch and band are comfortable and light weight and wears well all day. I do wish the battery life was longer as I do have to charge it daily.but otherwise this watch is the truth.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid purchase

    Posted
    Xrfx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this watch as a gift and have heard nothing but good reviews on it from the person i gave it to , among the comments , great battery life , quick charging and good fitness apps the only thing i heard negative was the texting keyboard like the old Nextel phones, other then getting used to that she loves it

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    was an open-box, and would connect to provider

    Posted
    Daddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Ordered new, came as open-boxed item. Box wasn't sealed and the charging wire was crammed in the box. No damage or scratches noted. The watch states unlocked but would not connect to my provider. my provider stated it can not be connected. Other than that the watch works and looks Great, I need the LTE to work. I Returned watch.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    TMOBILE ONLY

    Posted
    nerdluck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've loved this watch. It's small and the charge lasts a few days minimum. My only con with it is app support from samsung. Make sure you look at what's in the galaxy market for it before buying. And if you're buying it mainly to stream spotify with out your phone, just know that the app is buggy , but useable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bought as gift and I am jealous!

    Posted
    Gonzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this as a gift to my mom as she wanted a way to keep better track of her workouts. After taking it out of the box, this is a NICE piece. I was a little surprised at the price, but the quality out of the box definitely helped with that. She is loving it, and now I want one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Definitely worth it!

    Posted
    Junebug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this watch! At first I thought it would be too big for me for but, it actually looks good when I wear it. The battery life is okay. I can get two days without charging. I had a Fossil Venture Gen 4 before this and now I don't even think about the fossil anymore.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Love the watch but hate the batter life

    Posted
    Willyg
    • My Best Buy® Elite MemberElite Member

    I love this watch but I don't get the battery life I keep hearing about. I have everything turned off except the weather app but I still have to charge this watch every night. I love the look of the watch and get a lot of compliments on it but wish it had the better battery life.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful piece of jewelry,

    Posted
    lcarter775
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a really pretty watch. I had so much trouble getting it from T-Mobile, Amazon sent me the wrong watch, but Best Buy did it right! I am still getting to know the watch but I can't wait to find out all the fabulous stuff it will do for me

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good

    Posted
    BigD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The problem is that I bought it with the impression it was unlocked but it couldn't be activated by my carrier being that the only carrier that could is Tmobile and that's not my service provider and it was a gift thus my problem. Hope they fix the problem soon.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great device

    Posted
    Anastasia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I jist received this today, so I'm still learning it but I'm loving it so far. Its functional, does everything I need it to do (phone, email, texting, step tracking) and fits well. I especially appreciate the eSIM capability.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't work on Verizon

    Posted
    MercuryPower

    This unlocked LTE watch does not work on Verizon. Best Buy couldn't activate it and I took it to Verizon and they couldn't either. What's the point of an unlocked watch then?

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome watch

    Posted
    Davisgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This watch works great with my S10+ love getting notifications on my watch and all my apps work great I would reccomend this watch to anyone I wear it working in the warehouse great device.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great smartwatch for a beginner

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The amount of features packed into the smartwatch were astounding. For an everyday user this watch would be amazing. It has no Wear OS support though, which is why I returned it.

    I would recommend this to a friend