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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 619 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 619 reviews
  • Rated 5 out of 5 stars

    It keeps on ticking, without ever ticking!

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    Posted .
    Owned for more than 2 years when reviewed.

    I purchase this watch for my wife a couple of years ago. The stand-alone calling feature came in handy more than once. Needless to say the watch is still a beautiful utility. I customized the bezel and band, making this timepiece, timeless to say the least. Thanks Best Buy :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing, weird update issues tho, and band eh

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    Posted .
    Owned for 1 month when reviewed.

    So far I've loved my watch. Its wonderful. The reach to my phone is far enough that I dont need to worry about on BT (I dont have the lte on yet) and can make calls and text when I need to. The workout functions are spot on and is super helpful too. Basically it does everything I need. The silsilicon strap was annoying and so I replaced it with a magnetic one that works way better. The silicone trapped water or would get sweaty and made my wrist break out.... also recently with a new update I keep getting a notification that says spotify is draining my battery, however, it was never running at all, not even in the background so I uninstalled it and then it still sent the same notification. So I think theres a bug in the recent update. Cant find any solution online yet and havent contacted cs yet. But it's not really a terrible thing, just an annoying notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Watch

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    Posted .
    Owned for 3 weeks when reviewed.

    My samsung watch gives me the freedom of leaving my phone at home if I need to. In my case I can't have my phone on me when I meet with clients. I know feel comfortable with leaving my phone in another office and having the capability of texts. Emails and or calls especially with children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    Owned for 2 weeks when reviewed.

    I have the 40 mm blue silver one. I had to buy this black one 42mm for my husband. They're very light and comfortable. He stopped wearing his Frontier 46mm smartwatch. I don't wear my other smartwatches since this is such a very good everyday watch for work and especially love to work out with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    Owned for 3 weeks when reviewed.

    I love it this watch! I bought one, but wasn’t the LTE, and as I use the cellphone a lot, frequently My battery turned off so, I changed my watch for LTE version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Features

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    Posted .
    Owned for 3 weeks when reviewed.

    Really love this watch. This is my 2nd smart watch and it's awesome. I love the face swivel function that gets you to your apps quickly! Would definitely recommend this watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    Owned for 1 week when reviewed.

    I'm glad I bought this watch because I use it for the gym I tracks everything when someone calls me the voice Is clear and good I love this watch wouldn't trade it for anything else!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lidia, Samsung is pleased to hear that you are enjoying this watch and all the wonderful features. Welcome to the Samsung experience and thank you for choosing Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Smartwatch....samsumg

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    Posted .
    Owned for 3 weeks when reviewed.

    The product is great. And the better way is the price..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung

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    Posted .

    Love my watch it gives me the freedom to go about my everyday life without having to pack my phone with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    Owned for 3 weeks when reviewed.

    The best thing i ever have to my self andbto my health, so happy, thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is my baby

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    Posted .
    Owned for 11 months when reviewed.

    this smart watch is the best I have ever seen, it's amazing how it keeps me going from day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Design, Ease of use

    Rated 5 out of 5 stars

    Worth the Upgrade!

    Posted .

    I'm in love with the Galaxy watch. I bought the Galaxy Watch 42mm Bluetooth + LTE about 2 weeks ago and it replaced my Samsung Gear S2 watch. What an upgrade! The Galaxy watch is so much better. The improvements they've made since the S2 makes the Galaxy watch a must have for any Samsung phone or Android user. The first thing I like about the Galaxy watch over the S2 is the improvement to the the watch band. The S2 had this slide clasp thing that attached the band to the watch and it was horrible! The band would randomly fall off. The new Galaxy watch has a standard roll pin design, but with a quick release, which makes changing the bands a breeze, and they don't fall off! The battery life is really good too. I've been getting about 2 days on a single charge, and that's with very heavy usage. My S2 watch didn't even last a day. So great improvement on the battery life. The user interface tizen is pretty good and simple to navigate. I would like to see Android Wear running on it, but with the new One UI update for the Galaxy watch it makes the experience even better. It shows Samsung is listening to their users and that they are going forward with their "one UI" platform across all their devices. One of the best things about the Samsung Galaxy Watch is the crazy amount of watch faces you can get in the Galaxy app store. There are so many different watch faces that you can find the look and feel you want for any occasion, outfit, or mood. I'm a "Samsung fanboy" so I own the Samsung Note 9 phone, Galaxy watch, and Galaxy buds. The thing I love the most is how seemless they all work and communicate with each other. If I'm in a hurry, rush out the door without my phone, it's nice that don't miss a call, or text. With the LTE feature I don't miss an important call or text. Speaking of texting, that's the only small complaint I have about the Galaxy watch, texting on the watch can be a little tedious, and challenging at times. But it does have the speech to text feature which works pretty well for the most part. I wish it had Google assistant instead of bixby but bixby is slowly getting better, but I think it still needs a lot of work. Calls on the Galaxy watch are surprisingly very good. The speaker is plenty loud enough to hear in an out door environment and the microphone seem to work well too as the people I've talked to had no problems understanding and hearing me. One of the biggest features I like about the watch is water lock mode or the water Eject option. If you wash your hands, go swimming, or take a shower with your watch on and water gets inside the speaker port and sounds muffled, you use the water Eject option and it plays a series of tones, beeps, and other sounds to vibrate the water out. It actually works very very well! An awesome feature! The Galaxy watch comes with 2 size bands, small and a large. For me the small fits the best. It's comfortable and easy to put on and take off. Their are some really good 3rd party watch bands too if you want a different look other than the stock ones. But I think the stock ones are very well made and comfortable. The watch itself is sturdy and seems to take a beating pretty good. I work in a rough environment and I bump my watch all the time on steel and so far it's not even scratched. Compared to my old S2, the Galaxy watch doesn't seem to scratch as easy as the S2 did. The rotating bezel is what makes the Galaxy watch the most amazing and easiest smart watch to navigate. Samsung took an existing part of a watch and gave it a smart and very useful function. Using the rotating bezal to navigate through menus, scroll through texts, ect just feels natural, and the way a smart watch should function. The Samsung Galaxy Watch also has a very good fitness/health tracker. I really didn't think it would be a feature I'd ever use or enjoy but I have to say I like seeing how many steps I've taken and try to out do my step count the next day. I'm averaging about 18,000 steps a day. I also enjoy that if I've been sitting watching TV too long it will alert me and remind me that I've been "too lazy for too long". It reminds me to get up, stretch, and move around which has helped my joints in my legs not be so stiff. Another nice feature is the sleep tracking. It keeps track of how much sleep you've gotten each night. It even knows when your in a deep (rem) sleep by checking your heart rate or something like that. I don't know how it all works, which is the beauty. You don't have to know, it just does it! So if you're looking for a smart watch loaded with useful features, the Samsung Galaxy watch is a must. If I had to pick my number 1 favorite thing about owning the Galaxy watch, it's that I don't have to pull my phone out of my pocket at work to read, or reply to a text message. The Samsung Galaxy Watch is a stunning looking, work horse, loaded with helpful and useful features. It's a great addition to add to your Samsung eco system. I'm enjoying this watch and if I lost it today I'd have to run out and buy another one the same day. I don't think I could live without my Samsung Galaxy Watch. To put it simple, it's become an important part of me. It's like I was born with it in my wrist and it looks amazing too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow, Shelley12462! Thank you for the outstanding review! It's an honor to have you as a valued member of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome watch!!! Highly recommended!

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    Posted .
    Owned for 1 month when reviewed.

    This watch does everything that I need. I don’t have to carry my phone with me everywhere, I can check my messages, call someone, check calendar, set alarm. It’s beautiful! All I can say is I love this watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Classic 42 mm 4.

    Posted .

    My 1st smart watch. I love it. It go so well with my Samsung phone. They go hand in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it! Except....

    Posted .

    I love it! I purchased in December, the last one the Mankato, MN store had! I was so excited! I learned very quickly turn off bezzle and any of the other types of turning on the watch that aren't the buttons to save battery. But with the recent heat wave I had a little problem, the "glass" on the back of the watch came off because the glue holding it on melted and it won't stay on now! I'm thankful I got the replacement plan and I'm hoping it's a defect from mass production.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SMason, thank you for bringing this to our attention! We would love to further assist you with this matter. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    Owned for 1 year when reviewed.

    Great watch! I love it! The wrist band is very durable and modern. It does not irritate my skin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil'pricey, but worth the investment and my health

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    Posted .

    This is an upgrade over my S2 gear. I kept debating if it was worth getting, after comparing this with other smart bands, fitbits and my current gear. First off, the battery life squashes my S2 gear (main reason why I was in the market) and proves the good reviews right. I have chronic health issues, so the flexibility of having different apps (which with Samsung health updates and syncing w/my phone really eliminates the need for!!!!) has really helped me keep an eye on my habits and vitals (a big one for me is my heart). My doctor was even impressed during my visit on how I've been able to track my symptoms and health better :) Honestly, if you are a paper-pusher like me but just want to be mindful of your health and track your crazy schedule too this is the smartwatch for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves the color and features

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    Posted .
    Owned for more than 2 years when reviewed.

    Works as expected. Came packaged well have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs storage and cases

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    Posted .
    Owned for 2 months when reviewed.

    Well other than those 2 issues truly this watch is incredible with all its different bells and whistles along with all the apps and widgets you can get along with it. My biggest issue is the extremely poor selection in any sort of protection for this device other than buying a $40+ "protection plan as opposed to having cases and screen protectors for someone who lives a little more rugged of a lifestyle. Was able to find some sharp bands for it but ended up sticking with the wristbands that came with the watch due to the comfort and ease of wearing it. Dont let my 4 star scare you away from an amazing device. Im just more upset at the fact that I cant really protect this 300 dollar device with a case that looks presentable, was even at the store in stock in the first place or have more than 4 gigs of storage on it with todays tech sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted .
    Owned for 1 month when reviewed.

    My main reason for purchasing this particular watch was for running purposes. I like the GPS and the ability to store songs for my runs. I had the Gear Fit and Gear Sport before the Samsung Watch. Obviously, I am partial to the Samsung. I upgraded to this particular device was the ability to add a line to my cellphone plan. I do not like to carry my phone while running. With this watch, I am able to use the watch without my phone around. I can send and receive texts as well as phone calls. With my service provider I only pay an extra $10 a month.

    I would recommend this to a friend

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