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Customer Ratings & Reviews

Your price for this item is $600.99
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Customer reviews

Rating 4 out of 5 stars with 146 reviews

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Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip 5G's stylish design, durability, and compact size as positive aspects. They appreciate its sleek appearance, resistance to damage, and portability. However, some customers express concerns about the screen peeling or cracking, as well as the phone's high price and limited battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 146 reviews
  • Rated 4 out of 5 stars

    Buy it on sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, but gets dirt in the fold easily. Wouldnt say pay price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at this phone for a long time. Other places were out of stock. Glad got this phone from Bestbuy. Ordering was easy, got a text msg an hour after saying it was ready for pickup. Curbside pickup was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate BUY THIS PHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooooove this cell. Worth EVERY penny. It is so easy to use and fits in your pocket folded. Superb quality and resolution. Many gr8 features and there are loads of tutorials on YouTube to go over the abundance features this amazing phone possesses. Charges way faster than you would imagine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them... .....................................

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great until it wasn’t…. Had to get a replacement not even a year in and after I got it replaced it didn’t last more than 6 months. And for the same issue. Where it folds it created a crease and it completed blacked out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Screen lasted 7 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 weeks and I have a pixelated line across my screen, just above the fold. Best Buy employee tells me "it happens a lot".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Accessible Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blind, and I like this phone. I use talkback screen reader and am able to access all the features of this phone just fine. I use this phone very day as my daily driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old school flip phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Show stopper! I had this phone for months now. it is a show stopper, everyone who passes by you is amazed by it. I tell everyone, that I uses a boring samsung old school flip phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flip phone and wonderful color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this flip cell phone its small easy to handle and its fold just right to put in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Flip Phone ever made , and it's really small when you flip it . Beauty in the palm. of your hands . great software , nice speed and a great cameras.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone but not for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The openbox one has some scratches on it so I returned it immediately. BestBuy service was nice and professional. Returnwas quick and easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style and the quality of the phone. I have used it for a while and can suggest to everyone this chic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Easy to use, carry and love the enhanced video graphics. Former Apple user now a die hard android user. No longer a captive of Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! I had this phone for about 3 months and hasnt gave me any problems at all, i recomended this phone, really practical and useful.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 2 weeks it started developing a line across the screen where it folds. I know this is not supposed to happen because my previous one did not do this and I had it almost a year!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S Flip

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome and one of a kind..was able to get the pack on time for pickup at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Z Flip 5G Unlocked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with Best Buy This unit is sold out everywhere else and BB has lowered the price by $200 Phone can be activated to any network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much! I’ll not use iPhone anymore!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is a more practical cell phone device good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best phones that I've ever bought I would recommend products to anyone and Samsung is a great distributor thank you

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Cool phone, screen quality needs improvement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone and features but screen developed a creas after 9 months of use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Ajram. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung