Customer Ratings & Reviews

Don't believe all the professional reviews and their off the wall extreme abuse tests. The phone is extremely well made, great build quality, feels heavier & more substantial than it actually looks. The screen is folding glass laminated with some type of thin plastic that does not scratch with normal use. I still don't have not even one scratch on mine but I do keep my nails trimmed short. My finger glides very smoothly over the screen, much more than any slab phone I've owned. You can definitely feel where the fold is on the screen but it's not at all an issue. You can also see a slight indentation at the fold ONLY if the light hits it at a certain angle but it's invisible with the display on. Cameras are great unless you're really into photography. Zoom works flawlessly as well as the normal/wide angle modes and special effect filters. You can make or answer calls with phone closed using voice dial which automatically activates speaker phone. You can also make/end calls by opening/closing phone to hang up. Display is clear, crisp and bright. Sound is loud and clear even though it only has a single speaker. Plenty of battery power and system performance. I'm a higher than normal user and I've yet to kill the battery on an average day of use...I don't play games or watch movies, just an occasional YouTube video or FB. Phone seems to be sealed against dust pretty well and haven't had any issues with dust collecting on screen while in my pocket. Phone is extremely slippery and I do recommend a "Case Mate" cover. It's semi rubberized feel makes this phone much easier to handle while protecting it somewhat against drops or falls...it also fills the gap between the halves when folded. The only issue with it is where the fingerprint button is. The cutout needs to be slightly trimmed in order to get your thumbprint completely on it, works flawlessly after that. If you're looking for a high quality, great performing phone and tired of trying to jam a brick into your pocket, I highly recommend the Z-Flip. I bought the 2yr extended warranty only because the technology is so new, but after a month I have no issues whatsoever and I don't think I will have any in the future. Samsung has always produced top quality phones in the past and it's the only brand I buy. Samsung nailed it on this one!

If you are looking for a foldable phone that looks great and works well, this is your phone. It is a bit expensive but was worth it for me. I saw some complain about the split in the middle of the screen but it did not bother me and I really don't notice it. I had just about every Samsung phone (including iPhones) and this one is the smallest and best looking by far (if you are an Android fan). The 4 stars on the Ease of use is mainly for the Android OS. You can control just about everything but it comes at a price as far as ease of use compared to IOS.

This phone feels like you are holding something that should not exist. It's great. The main issue with the phone as a first-gen foldable is that the side bezels can cause issues when using gesture controls. Another issue is with dust intrusion. This phone is not IP rated for both dust and water ingress, meaning the hinge could in theory become a problem down the line. I haven't had that issue yet, however, I made sure to get accidental protection with this device. The tall display is genuinely nice. It makes it so easy to fill the display with messages. The small form factor makes it super easy to put in a pocket as well. Overall great phone, however, it is the bleeding edge of technology. If you are fine with that, its the best folding phone out. If you are not, don't choose this phone.

I bought this one for my wife and she loves this phone. she doesn't care about cell phone technology as long as she get on the internet, text, make and receive calls however this one makes her changed. She loves the color and very comfortable to carry the phone like put it in her back pocket and her small purse. It got nice camera features include take selfie when it folds, multi tasking, 256 GB is pretty huge and 8 GB ram boost up the speed. The battery drains little bit quick and I wish the front screen is bigger so we can see better when we take selfies also make capable to read the messages so don't have to flip the phone more often.

I flat out love this phone. I have had it for little over 4 months screen is just as good as when I took it out of the box. I love the reaction I get when people see me flip open my smart phone. I fits easily inside my shirt pocket. Powerhouse phone in a lightweight body. Again I love this phone.

I love how the phone flips, one thing that was a disadvantage i can't active it on boost mobile, picture quality is excellent!!!

best phone out. I missed having a flip phone but couldn't go back to a "dumb phone". This gives me exactly what I want. Yes its not ultr s20 camera or specs. But its good enough for me. And its folds. God, it folds.

I have S7-S10, I know if I choose S20 this year, it will be nothing but another boring upgrade. after one week of usage, I will barely feel the difference. However, this thing is totally different, and I love the change. perfect for light and medium usage. BTW, a Protection plan is necessary.

I like having unique tech. So this device is a go for me. Screen might not be the conventional gorilla glass but it's very vibrant and bright. The ppi density at 425 displays sharp text. The crease doesn't bother me at all and I like that it's pocket friendly. Best part is I picked mine up for $700 open-box and all the contents were still new. This phone is DEFINITELY worth $700. Deal of the year

Great phone works well neat design must have for sure decent camera

The Z Flip is a very unique and functional phone, ez to use, sleek in design and build quality is good.

Awesome phone ahead of its time my wife truly loves this phone super fast super compact but a definite beast when it comes to performance

An amazing phone I no longer have, it’s so unique you’d get looks anywhere if you want something like that, it’s also really fun to use.

If you like clamshells and you like smartphones this is a no-brainer!

it is an amazing new technology... .Thanks to Samsung for great engineering..peace of art!

Loved this phone. Loved it so much I got the new galaxy z fold 2.

Feels great Not slippery as it seems Comes with a little case Stunning And will get attention Beautiful overall (I noticed most bad reviews on here are from apple fans. )