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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Z Fold2 5G 256GB's impressively large screen, finding it beneficial for various tasks like reading. Positive feedback also highlights the device's user-friendliness and generally good battery life. However, some users find the phone to be somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Not Ready for Prime Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of this phone. Decided to pay off my Note 10 early and get one. That was a mistake. This is quite a behemoth of a phone. I had thought to use it for traveling assignments to replace a tablet and phone. Sadly, it does neither. It is too heavy to be practical as a phone. Using it quickly becomes a chore. The single screen use is problematic in that you don't get to have access to everything on the phone; just whatever you setup for this access. While this would be plus in many instances, I found I never had the right apps available for the situation at hand. The dual screen is great for the resolution it offers in a portable unit. But it is also the reason why this phone is NOT ready for prime time. This phone is neither dust nor water resistant. I don't know what Samsung was expecting it to be used for, but it rained the entire week I had this phone. I found myself more concerned about where I opened it up0 and used it than actually enjoying the phone. And this is particularly problematic since there's no one making a decent case for this monster. Unusable, non-durable, boat anchor that looks great. I returned it and moved on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Had the phone for about 1 month, but it is the best phone I've ever had. it is fast and so many features my last phone didn't I'm still learning its uses. I have to get use to no expandable memory but the 256 memory should be plenty. no cases available in store so I had to order one. overall very easy to use and would very much recommend it to anyone looking for an upgrade or new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best phone purchase to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It was perfect for my daily and work needs so I waited for the price to lower enough to my satisfaction. Two weeks ago,it went down $500 and plus my trade in, I got this phone for a steal. The wide screen is perfect for me to conduct Teams meetings on the go and see all the CADD work with little problems. The only recommendations I have are increase the battery capacity and install a S pen. Otherwise this is my ideal phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great phone; needs better accessories!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for about two (2) weeks now and I love this phone. Pro: the overall feel of the phone is very high quality and the screens are impressive, even the front screen. Con: getting accessories (Phone case), has been quite a challenge. For an such an expensive device, the lack of accessories to protect this device is very disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what I was hoping for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone, it maybe expensive, but with all its cool futuristic features, it so so good. The new bigger front screen, the better hinge, and just having a tablet screen at your finger its is the best. Great for work and everywhere eles.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    ZFold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features with the big screen. battery life is short and the phone is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Like the large screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use and is great for watching videos. It is also nice to have a larger screen to draw/do art on. It also makes reading books and comics easier.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung Fold Z2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I have had. The size of the screen is great for my eyes. This has so many great features. I have nothing negative to say. I can charge my samsung buds and galaxy watch using the powershare feature.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, Just wish is was not so heavy and that it was waterproof. Can't wait for the update.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love it. its fast its big, I love being able to open 3 screens. I write a devotional everyday.. the 3 screens help me from flipping back and forth. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Must Have Multi-Tool Device for Business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I had the 1st generation Fold, & Samsung definitely made the right upgrades with the Fold 2. The bigger front screen and the glass main screen are great upgrades. The build of the phone feels very sturdy. I use this for business, & couldn't honestly think of a better "multi-tool" device. From taking & editing to showing proposals, or viewing & sending emails, this phone is the best I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best Thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the note 20 ultra and I actually had this phone before the note 20 ultra. In fear of playing with the z fold way too much enjoying all of its many features, I decided to buy the note 20 ultra also to attempt to preserve my z fold. Hands down by far the best phone I have ever owned and well worth the pricetag. Very addictive to hold and play with so be warned!!! This is my show off phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is, a little on the heavy side, but a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so far, the only thing i think is that for the price of this phone Samsung should have given us a complimentary case to protect our phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, except if you REALLY use a phone and tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this phone. I love the concept. But that is where it ended. Its not durable enough to be my daily tablet, and it isn't convient enough to be my daily phone. Someday I hope I will be reviewing a foldable, from a foldable, about how great they became.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Only downside is using it when its closed, not to bad bud a little narrow. But when using it open makes up for it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is amazing, no issues, very fast, great quality build. Get compliments everywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this phone. I just wish they had better phone cases for it . The battery life last all day which is good. No complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brand new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun phone to use, easy to open and close, would recommend getting a case asap when getting this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive owned. Folded screen is kind of small. Opened up the acreen is perfect.

    I would recommend this to a friend