Customer Ratings & Reviews

My journey with the Z Fold 5 from Best Buy has been nothing short of extraordinary, and I'm excited to share why this phone stands out in the crowd. State-of-the-Art Display: The Z Fold 5 boasts a display that truly defines state-of-the-art technology. Its foldable design adds a unique touch, making it incredibly convenient to use when folded. The smaller front screen, though compact, is remarkably handy. Unfold the phone, and you're greeted with a seamless, crease-free full screen that's not just smooth but visually stunning. The craftsmanship is evident, making the display a true eye-catcher. Premium Finish: The phone's finish is nothing short of amazing. Crafted with precision, the Z Fold 5 radiates premium quality. When using this phone, it's hard not to notice the attention to detail in the design. Camera Excellence and 5G Connectivity: The camera is a standout feature, capturing moments with exceptional clarity. Paired with 5G connectivity, streaming, gaming, and sharing content become seamless and lightning-fast. Beautiful Processor and Impressive Battery Life: The phone's processor is not just beautiful but also powerful, ensuring smooth performance across various tasks. Despite the large screen, the battery life is impressive, making it ideal for gaming sessions and extended multimedia use. Immersive Multimedia Experience: As a gamer and soccer enthusiast, the Z Fold 5 elevates my experience. The stunning display makes watching highlights and live matches a visual delight. The multitasking capabilities are a game-changer, allowing me to seamlessly juggle between tasks. Effortless Multitasking: One of the standout features is the phone's ability to multitask effortlessly. Whether I'm attending virtual classes or meetings, the spacious screen enables me to split my focus efficiently. It's a productivity boost for scheduling, note-taking, and more. In conclusion, the Z Fold 5 transcends expectations with its blend of cutting-edge technology, exceptional display, and versatile features. Best Buy not only provided an unbeatable deal but also facilitated an unparalleled customer experience. I wholeheartedly recommend the Z Fold 5 to anyone seeking a premium, multitasking powerhouse in their pocket.

I love my z fold 5! I got it in icy blue, I get a lot of compliments on how cool and convenient it is to open it and multitask and practically have a mini tablet! Extremely crisp camera, easy to navigate and battery life is impeccable! 10/10 do reccomend.

I absolutely love this phone. It's great for reading and movie watching. I've had it for over a year now and would recommend it to everyone.

This device converted me from iOS to Android, I'll explain why. Firstly, Best Buy offered a great deal on this, otherwise I couldn't justify the full price. This review is in the context of this device costing about as much as the iPhone 15 Pro Max when on sale (a little more, but sell your iPad and trade in an old phone and you can beat the Apple price). I've been pondering a switch from iPhone to Android for a few years now, but Android falls short in a number of small annoying ways that, when coupled with lack of iMessage and Facetime, kept me on iOS. Then I took a risk on this device when I wanted to finally get a premium phone (coming from iPhone SE) and compared this to the iPhone Pro Max. I have an iPad I could use for reading. Why would i want this bulky phone? Firstly, it isn't much bulkier than the iPhone 15 Pro Max. Secondly, I find myself reading much much more with this phone. Who carries and iPad around with them? One could always read on an iPhone 15 Pro Max, but in practice the experience is constricting and uncomfortable for many people, myself included. The iPad is great for reading in terms of size, but not as comfortable to hold in hand while reading as the Galaxy Fold 5 is, nor convenient to have around all the time. I've not for a second picked up the iPad since I've gotten this phone because I strongly prefer the size and comfort of reading on this device. In retrospect, the iPhone was more of a passive reading experience, where the trouble to take a deeper dive by switching over to the iPad, if it was even nearby, resulted in lots of unread or skimmed articles. With the Fold, if I find an interesting article, or even a technical PDF, I just unfold the phone and start reading it with ease. It feels like a mini superpower coming from a regular smartphone. It is big enough to be a pleasant reading experience, but small enough that I can walk around while reading without worrying about tripping (doesn't obscure as much field of vision like a bigger device might). All to say, this is my daily driver going forward. I still miss some things about iOS, such as the ease of imessage and facetime since most friends and family use iOS. But dollar for dollar, comparing this device (on sale) against the iPhone 15 Pro Max as near-cost peers, this is a far superior product for someone who reads often and wants a device that encourages deep reading verses the scrolling consumption that iOS is great at. Further points: * Best fingerprint sensor on a phone. 100% success rate, as good or better than Touch ID on the iPhone SE line. * Durable. This phone is absolutely solid. I feared I might have to treat it delicately, but no, after a few days I just treat it like I would any other phone-cautiously but not annoyingly so. I've taken it on hikes---using the unfolded screen for maps while hiking is just incredible. * Screen: Samsung is fantastic with screens, but what about the crease in the middle? I don't notice it when reading unless I glance at it from an angle. After a few weeks the verdict on the crease is: not a problem. * Android: While I like the Pixel stock android experience when I've tried it, modern Samsung android experience feels more polished and closer to the Apple experience, while being more customizable than either. I do miss the iMessage experience, but the benefits of this device helping me become a deeper reader has far outweighed that lack. In addition, notifications on Android is a superior experience than on iOS. * Price: I've already mentioned price, and it didn't feel great paying this much money for a phone. But this feeling has faded as I've grown deeper in love with the deeper reading experience this phone provides on a daily basis. If I think about the price spread out over two years, I can justify it with the value it brings in intellectual growth from the fact that I've gone from a scroller to a deeper reader. * The S-PEN on the Fold...is OK. Definitely not as good as on the Ultra line, but it gets the job done. If the S-PEN experience is important to you, stick with the Ultra line or at least give this a serious test before buying it. * Cameras are fantastic, I've taken some great pictures on hiking. They are beautiful. I've included one with this review which is a zoom in, finding that zoom works great as well. * Battery life is great, just short of excellent. Excellent would be the iPhone Plus line, which could get you two days without charging in many cases. I end the day usually well above 20%, but wouldn't dare try going two days without a charge between.

I traded in my Pixel 7 Pro for this phone at my local BB and got a $600 credit as well as a $100 GC. Best Buy wanted $40 to do the data transfer, but they did let me sit at one of their work areas and perform the transfer myself. it only took about 30 minutes and I was out the door. The phone is everything I had hoped it would be--fast, easy to use, and sturdy. Great camera. Of course, I added a case and screen protectors, and I would advise anyone else to do the same. I haven't had any app issues or crashes, and cannot think of a single thing not to like about this phone, other than the price.

The Galaxy Z Fold5 isn't just a phone, it's a productivity powerhouse and entertainment behemoth disguised in a sleek, pocketable package. After using it for a few weeks, I can confidently say it's the most innovative and versatile smartphone I've ever owned. And, yes, I recommend you get the stylus!

I love my ZFold 5. I needed to get something to replace my ZFold 4 and it was urgent. Getting the newer model was a good idea and I am glad it was ready to pick up at the store. I even got a cool Samsung case with SPen It also takes awesome photos.

I used to only use ip before and since I know about Fold 5 on websites I have researched about it and decided to buy it. This phone has an amazingly beautiful screen and top-notch software and gaming speed. i love this phone

Greatist Phone Fold Ever have The 3 Fold Z And Wanted Better Phone if Didnt have A Grand Son And Now Grand Daughter Coming In the way Would Of Never In Million Years Return It..Will Buy it Again When Can Afford It

The beat folding device currently. Samsung is always ahead of the game and is leagues ahead on the z fold 5. My new favorite cell phone coming from an iphone.

This beautiful device has great performance, great camera and speakers I am a fan of samsung all my life. I have determined to introduce this device to my family and friends.

The greatest phone I have ever used. It's just amazing! I really love how small the screen is when I fold it and how it fits in my hand. When I need a bigger screen for zoom video meetings or to watch a video I just unfold this beautiful phone. It enables productivity.

This phone has been so nice, my bf bought to use excel and it all pops up super easily. We did get a case and screen protector but it’s worth it if you don’t want to carry a laptop around!

Super great work really fast on lotta apps and you can enjoy the big screen while you have enough time. I love it.

Z fold 5 is the best phone ive ever had ! Fast sleek nd great for movies pictures nd games ! Its easy to use nd i LOVE it !

I LOVE this phone. It’s just what I expected. Perfect for everything I do. Txting, games, reading, just everything. I’m so happy I went for this phone. ❤️❤️❤️❤️

Awesome service quick to take care of your problems and just genuinely great place to shop

The phone is amazing and so was the customer service at best buy!

I loved it, it is a very good item with excellent quality

I love it Good quality Good product !!!!!!!!!!!!!