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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 424 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 424 reviews
  • Rated 5 out of 5 stars

    Best z fold 5 cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover for the z fold 5 I would said the best cover to be honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy I've ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimate phone so far for a tech lover. Very advanced..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not great, minimal protection, better than nothing! Just like the last generation but slightly improved flat s pen on the rear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classy protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I've had the case a little over a month and its holding up especially the top cover since its only being held on to the phone by a sticker. I liked the look of it especially it comes with the slim s pen, which i dont think i can live without after coming from the Note phones. The case itself gives enough protection without being too bulky, more classy than tactical look. I would give it 5 stars, but it is a bit pricey..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case i found so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had one other case for my z fold 5. The previous case was one that protected everything however, parts of it broke off just taking it out of my pocket. I went with the Samsung case with the spen. Yes its 100 bucks but if you think about it the pen alone is 50. The case fits nicely and hasn't slipped off my phone. Its low profile so it doesnt make the phone feel or look bulky. The pen fits nicely in its slot provided on the back of the case and is easy to retrieve when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 3 in 1, laptop, Ipad, phone, I can use it as all and I don't worry of carrying my laptop with me everywhere for work. I was skeptical first for the folded screen, but technology is amazing, and there are no issues at all. It is very strong phone as it doesn't crack easily as I thought as well, I gave it a shot to try and it is one of the most successful purchases that went above and beyond my expectations. Beside that the fact of buying from Best buy in which it allows you to finance comfortably to pay the monthly for it, basically, it hit all the boxes for me, and it is worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S pen case good, athough no hinge protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case and pen fit nicely on the Fold 5. However, i prefer more protection, that would include the hinge. So I kept this case as a spare and purchased a different case that holds the S Pen that comes with the Samsung case. I use the S pen with that case. If i was at a desk all day and not in the field, i would probably use this case from Samsung because it is thin, comfortable, and holds the pen well. There is no issue, as some have posted, with the S Pen staying in or removing it, as long as you put it on correctly, which is with the pen facing down (tip facing down toward the charging port). Just remember that these z fold cases come with a 3m like sticker inside around the frame to help hold the 2 pieces in place, so removing them does weaken the tape and removing and changing cases is not as practicle as a standard flat phone. The S pen is not worth paying the price Samsung asks without just paying a few bucks extra or catching it on sale with the case pen combo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About as thin as you will get with a S pen holder. The adhesive is kinda weak on the front cover. As i open it it moves out of its spot. But does not fall off phone. Works well with most screen protectors as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sleek case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great and holds the stylus in it. Also, the looks and feel of it are seamless. And it feels very smooth to the touch. 2 things I can say it would annoy folks to be reluctant to buy. First one would that the case is a tad to smooth so, it will slide off on certain angle or if you car/truck has a center holder on your dashboard or in the center console. It will slide everywhere. Secondly, stylus button to remove can be easily be pushed thus releasing the stylus from the housing. Now, keep in mind that this is not a everyday occurrence. So, it has happened to me once or twice when putting it in my pocket. Other than that its great case. I really should have bought it when I ordered the device it was half off. But oh well, it still worked out in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALMOST perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protecting your device. The stylus/pen is perfect for notes and light drawing features in apps. My only drawback is if youre using the fingerprint scanner as a way to unlock your phone, the case gets in the way of your finger placement and can cause multiple misreads and forces you to type your passcode or wait 30 seconds. The stylus feature was my main draw as I use it daily. Ive dropped my phone a few times and it does great at protecting the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case but not without some flaws.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. The case itself is soft touch textured and feels very high quality. Having the small and light s pen on hand at all times is nice for taking notes or quickly marking up a photo. The s pen does sit a little loose, but it hasn't fallen out as other people have said. The s pen bump does make the phone sit fairly awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your Fold 5!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Fits well and protects this $2000 beast of a phone. S-Pen works great also. Highly recommend this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel and the color is nice. The S Pen holder is nice. It is like a fidget toy on my phone, lol. Very satisfying. But the hinge is exposed, the front requires adhesive, the back does not have any impact reduction foam/padding, and there is no kick stand. With Samsung's R&D department, I KNOW they can do better. So for the $100 tag, I do not think it is worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, smooth, perfect fit. I love this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Perfectly, Great design and durable. The best case i ever ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is King

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Otterbox case for this phone first because it was cheaper and I regretted it. Ended up buying this case a few weeks ago, and I wish I had bought this case originally, much better quality and it also comes with the S-Pen. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it came with the spot to put the s-pen. Was plesently supprised to gind an s-pen in that slot when i opened the box! Case looks nice on the phone and it is pretty tough! I drop my phone quite often and havent had any serious injuries to the phone yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one I've tried.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, I've been though like 5 cases for my fold 5. This one is the best. Totally worth the price, comes with a pen, and the front piece actually doesn't slide around like all the others I tried. Not as rugged as I wanted, but a good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case I love it . Was a little hesitant to spend that amount on a case but it’s well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protective sleek case, stylus that fits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this case. I had the fold 3 before the 5 and have experience with multiple cases. I miss the easy access to the stylus on the old Samsung case for the phone. Yet, I did end up spending 100 + dollars on replacing that stylus because it occasionally would fall out and seemingly disappear. I also preferred the size of the former stylus. It almost felt like a pen. Now for the positive. This case maintains the size and sleekness of the phone. It is a new experience to have a case that protects the phone and is not bulky. The stylus being smaller yet maintaining the small size is worth it. Also, the stylus fits almost within the phone. I would buy this case again!

    I would recommend this to a friend
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