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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4 out of 5 stars with 25 reviews

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80%
would recommend
to a friend

Customers are saying

Customers love the Samsung Galaxy Note8 for its Samsung apps. However, many customers have complained about missing accessories, with some reporting that only the power adapter and cable were included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Cons mentioned:
    Missing accessories

    Rated 4 out of 5 stars

    Great phone but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is amazing, arrived on excellant condition.. update with android 8.. the only bad thing, it only came with the phone, charger and s-pen... its advertised it comes with everything the new phone does.. happy with the phone itself, but disappointed with not receiving all the gear.. that's why I only rated it 4 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Ok Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i did spme research on the Note 8 before purchasing. Apparently, i should've done more. Its ok. The camera quality is a bit better than most but no bells & whistles. Ive had the phone over a year and it just recently had a huge update making it a bit more something to be excited about. Some new features were added that arent really a big deal but make a difference(too many to list). What really has me disappointed is i purchased this phone unlocked from carriers and its not. This phone is NOT compatible with Verizon so i have had to remain stuck with AT&T who service sucks. I think i would like this phone more if i were able to use it as i had intended and not stuck on AT&T. I had purchased this unlocked phone for the purpose of switching carriers so this was a huge waste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Os

    Rated 5 out of 5 stars

    No problems, phone works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone to this. Any frustrations come from the OS and not the phone. Has worked well from the start with no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Charger included

    Rated 3 out of 5 stars

    it only comes with a charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Refurbished Galaxy Note8 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black only comes with a charger

    No, I would not recommend this to a friend
  • Pros mentioned:
    Samsung

    Rated 5 out of 5 stars

    Samsung is Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found on refurb deal and bought 3 of them , Samsung is best been using it since almost 8 plus year definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Missing accessories

    Rated 4 out of 5 stars

    Good Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price compere to the new one almost half the price. Received the phone fast, but it didn't come with all the what is included on the list.

    I would recommend this to a friend
  • Pros mentioned:
    Samsung

    Rated 5 out of 5 stars

    Note 4 to 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new note 8 slim nice look, way more Samsung apps and I can still see everything

    I would recommend this to a friend
  • Cons mentioned:
    Missing accessories

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, the phone very nice.only the power adapter &cable different. So far phone use so good.Thanks.

    I would recommend this to a friend
  • Cons mentioned:
    Missing accessories

    Rated 5 out of 5 stars

    It's Only The Device, Wal Charger and USB Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect conditions, but it doesn't include accesories like headphones or USB adapter like the description mention.

    I would recommend this to a friend
  • Cons mentioned:
    Missing accessories

    Rated 1 out of 5 stars

    Doesn't came with all what's included...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to the description, wht's included is: - Earphones - Ejection pin - Micro USB connector - S Pen - Samsung Geek Squad Certified Refurbished Galaxy Note8 with 64GB Memory Cell Phone (Unlocked) - Tweezer and Pen nibs - USB cable - USB connector (USB Type-C) - USB power adapter But it just came the Note8 with the S pen inserted, the USB cable and the USB power adapter (in excellent conditions). I went to a store to ask for the rest of the accesories... No answer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a note 4 for years and finally upgraded to the note 8 and couldn't be happier! This is a very nice phone, lots of features, amazing battery life and easy to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Missing accessories

    Rated 5 out of 5 stars

    This is a fantastic phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and thought it was a great deal until it was delivered without the manufacturer box and accessories that come with a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Money-saving

    Rated 5 out of 5 stars

    Note 8

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money I saved hundreds and the phone works like brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everybody needs a spare for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for a spare emergency phone. I don’t usually buy refurbished but as a backup it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Samsung

    Rated 5 out of 5 stars

    NOTE8

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PHONE SAMSUNG IS THE BEST IN ALL THEY DO

    I would recommend this to a friend
  • Pros mentioned:
    Metro pcs

    Rated 5 out of 5 stars

    Great phone Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service is metro pcs had no issues .thank u Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This note8 is like brand new. Great value. Way cheaper than buying new. You wouldn't even know its refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. The phone is like new. I'd buy refurbished from best DIY again.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value. It is very reliable, no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Missing accessories, Packaging

    Rated 3 out of 5 stars

    Nice phone no accessories

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in perfect condition. But the packaging was somewhat poor and it specifies that it includes s pen and headphones but it did not.... It only contained note8, charger, and charger port.

    I would recommend this to a friend
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