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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 4.3 out of 5 stars with 142 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the battery life, condition, price, and ease of use of the Geek Squad Certified Refurbished Galaxy Watch Smartwatch 42mm Stainless Steel. They appreciate that the watch is easy to use and helpful, and they find the size to be perfect. Customers also feel that the price is reasonable for a refurbished watch. However, some customers were disappointed with the packaging and reported issues with overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 142 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch I just wish it would stay charged longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working perfect. Geek squad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Samsung really did good on this watch reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the best smart watches on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished watch it was pretty dirty. I didn't like the fact that I had to clean off someone else's grim. It was a great value.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch its awesome as a regular watch, but it doesn't have that many apps, Samsung should update and get more free apps compatible for the watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Galaxy Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished watch. It was dirty and I had to clean and disinfect it but, it works just fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful! Do not buy "refurbished"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can anyone, let alone a professional, put this in a box and call it refurbished? It was very dirty and the rubber bands were already to the point of disintegrating when touched. It was apparent to me that someone returned this watch because it was defective or used to the point where it does not work properly. It was not in a condition to sell it anywhere near the price of the brand new watch. The bezel wasn't even freely moving because of all the dirt! I have one that I bought brand new and love it. I ordered this for my mother (only bought "refurbished" because they were out of the brand new ones). The step counter is horribly incorrect and it has problems loading and connecting at times. I tried to keep in touch with her about it to make the return window but that hadn't worked out. Just unbelievable that anyone who deals with electronics would think that this is acceptable; I highly doubt anyone even looked at it before marking it to be resold.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great in ALL areas but battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is battery must be charged every day and half. Otherwise watch is FANTASTIC!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch, disappointing battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks nice but the battery life is brutal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Refurbish Watch is not a Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch overheated, so many problems had to return for a refund !!!!!! This was suppose to be a Christmas Gift to my wife and she was very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great watch but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that it's refurbished, but it was shipped with an apple charger. The new watch says four to six day battery life, the refurbished says less than two days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it a 0. I wanted to save a little bit of money by buying a refurbished watch. I was all happy to receive it, but once I open the box it was a nightmare to start off it came with no charger and then it looked like it just came off from someone's wrist. It was very dirty plain disgusting. I would think with this pandemic they would at least sanitize the item but no was I wrong.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine for a few months now runs out of battery in a few hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Don't buy mine only lasted 4 days I had to return it also when it arrived it came in a sandwich bag, Also paid extra for express shipping but it came about 2 weeks later then it said it would. Just buy it some where else new for the same price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery was dead and loses charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just buy a new one. I don't think Geek Squad even examined these watches. We bought two. My husband's battery was dead and didn't charge. My watch had the previous persons messages, contacts and the face was banged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I havent got my package its been 2 weeks already.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want my package as soon is possible Best bust already withdrawal the money from my credit card and I dont have my package yet Please I want my package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item the very next day, It have scratched all over it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average looks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average looks . Furthermore this item didn’t come with box nor any related docs were available. Looks used and old. Pathetic!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste. The phone is not charging and it's not refundable

    No, I would not recommend this to a friend