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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 31 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers consistently note issues with the watch band included with the Geek Squad Certified Refurbished Galaxy Watch6 Classic. Several reports mention receiving a band that was not the original, showing signs of previous use, or even being dirty. The condition of the band appears to be a recurring concern among customers. This should be considered when purchasing this refurbished smartwatch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Rated 5 out of 5 stars

    Excellent watch for my daily use, great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a refurbished item, like new condition with out any issues. I love this classic look watch with leather wristband and large screen for me aged eyes. It tracks my daily moving activity, oxygen level, heart rate and sleep pattern to that makes me more alert for my health. The accident fall detection is a big plus. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rotating bezel & the weight of the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomend buy 100% the best price to watch 6 classic. Upgraded samsung galaxy 5 pro to classic 6..recommend buy if you like samsung .......01.16.2025.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i didn't pass on it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a Geek Squad refurbished watch, i had no issues, not one. Glad I didn't pass on it thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not refurbished. Was used for well over a year then returned. The battery does not last past one day. Face recharge ring has stuffing that can only happen from extended use, over a year at a minimum. Got the short end of the stick for trying to save a buck. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Like new refurbished. Everything works fine and looks very stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a S3 to this, loving the upgrade. (battery was dying and I accidentally ruined both buttons on the watch during a botched battery swap). Works great. Battery life is amazing, lasts about 3 days total (though I tend to charge it nightly). It has decent sensors, tracking matches scale to 95% accuracy, which is fair for on the go. As far as activity, it tracks that really well, no complaints. The watch faces are phenomenal. It does everything I wanted it to do, it does it well and it was refurbished so like 75% off. Done and done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, love that physical dial for navigation through the UI. Pretty Accurate with it's number for vitals, etc. Not the most powerful but enough powerfull to do most watch stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeks are inept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the watch. I think the Geek Squad is pretty bad though. Watch looks new, the electronics are great, and it came with what appears to be a new band and aftermarket charger. The only issue was the spinner, was filled with sand or dirt. was very difficult to move. I hit it with IPA a few times and spun it round to wash the gunk out of it. Now it functions as intended. This was a pretty easy fix. Come on Geeks, you truly live up to your name. At this price it was a bargain but expect to do a little work. You Geeks need to try harder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the watch and it was like new. There were no scratches, and it has been working great. Hoping it continues that way. I waited a bit after purchases to write a review. I haven't had any issues with it. This is an upgrade from my Watch 2, lol, but I do not expect the same lifespan since I bought that one brand new. If I can get a good 2 years out of it, it's a win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy refurbished products from BestBuy, never had problems, this product was received at the same way, like new. My only negative comment is related to the package, it should be some close of the original in terms of function and form.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    A steal at this price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! Except for slight clasp marks on the watch band that show someone wore it briefly, it looks and works like new. Unbeatable price for this watch. For those that complain that there is no original box or instructions, you don't need a box, and the user manual is readily available as a PDF on Samsung's website. If you don't like the band you get, there are plenty available at Best Buy & Amazon at minimal cost.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Refurbished Note

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished apparently does not mean like new condition. Mine came with a used Watch Band attached and an aftermarket charger. Love the Watch however so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy watch. The battery life is great and I can download any kind of watch face on it that I want or create my own

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Device is good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was in good condition clean and functioning but the wrist band was cracked when we opened the pack, i had to buy a new band because best buy didnt want to give one.. still a good deal...

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Sold incomplete.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a small plastic bag in a big box. No original container . Had no directions with it also had a velcro band with it. Not the original band that goes with the watch. I know it is a refurb watch sold it should have been sold complete..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with refurbished watch. It is like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just over $100 it was a very good deal. Does everything I need it to and can't really tell it's refurbished.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Wrong size.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a Galaxy Watch 6 Classic 43mm not a 47mm. Watch worked fine other than that. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good watch at a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my gen4 samsung watch and needed a newer one. This watch is def an upgrade over the last one. Works like new without any scratches or blemishes. I will definitely recommed the refurbished if you are teying to save some money

    I would recommend this to a friend
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