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Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the HW-B550 2.1ch Soundbar's exceptional sound quality, ease of use, and strong bass response, frequently praising its performance for movies and ease of setup. Many also appreciate its compact size and Bluetooth connectivity. A small number of users reported some issues with the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 972 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great For Most Uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is great! Very powerful and loud and just in general sounds great in both of the spaces I've heard it in. The only issue I had with it was that upon initial setup, the sub was triggering with everyone's voices and it was unbearable to listen to. After some Googling I found the "Virtual Center" option which, when cranked, eliminated the issue. It should be something they are aware of from testing that it does this and that setting should be enabled by default. Would typically give 5 stars, but had I not been there to set this up the soundbar likely would've not been used after initial set up due to this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new Samsung sound bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung sound bar!! I gave my old Sony surround sound away! I didn’t want to run cables throughout my living room anymore. This is great if I’m watching a suspenseful movie or listening to my favorite tunes is when I turn it on!! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Samsung b550 soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud ,clear and crisp sound. Perfect movie bass and music bass.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Oh Yeah! Bumping on a budget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired B550 with 75 AU8000 using HDMI. One remote controls both. Clear, rich sound with bass that you can feel. Have my wireless subwoofer approx 10 ft opposite wall and I'm loving the effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar has met every thing that it was rated to be capable of doing. Delivers excellent sound quality whether i'm watching a movie or just listening to music. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product and it sounds very good and works very well

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Nice speaker for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this while it was on 40% off sale. I tried the Bose TV speaker as well and decided to keep this. It works great for the price! Love that it has the remote and subwoofer unlike the other. The sound is not as great as Bose TV speaker but it does the job really well. You wouldn’t feel anything crazy different if you play audio on both the speakers few minutes apart.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great also the Price was very reasonable definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to hook up with Bluetooth. Works great! Great service at the store as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rich Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you connect using optical, it is surprisingly rich for a low cost soundbar. I especially like how it integrates with my Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, easy to adjust, great sound, wireless sub hidden behind the couch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, easy to install, the sound is amazing I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Raising the bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is incredible and it fits perfectly around the TV. It's like having an entire home theater sustem set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very affordable price and the sound is amazing thank you best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great choice for people discovering the soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and bass is great and don’t have nothing bad to say.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    best buy says it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is amazing. im surprised every time i play music or watch a movie. the bluetooth ability made it simple to sync with my TV and other devices

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi santana,

      Thank you for taking the time to leave a review on the new HW-B550 Soundbar.

      You can optimize the soundbar using the SOUND MODE button to select SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X or STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Hopefully, these tips will improve your overall audio experience.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Thaks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound sounds very good, it has an incredible price and sounds very good I recommend it, thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound. Easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very easy to install and use. Remote is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality for the price, adds a punch to anything you’re playing or watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    review of sound br

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound works fine with my LG TV. Easy to hook up.

    I would recommend this to a friend
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