Customer Ratings & Reviews
- Model:
- HW-B550/ZA
- SKU:
- 6505159
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the HW-B550 2.1ch Soundbar's exceptional sound quality, ease of use, and strong bass response, frequently praising its performance for movies and ease of setup. Many also appreciate its compact size and Bluetooth connectivity. A small number of users reported some issues with the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality soundbar. It’s a must for any Samsung tv as their sound isn’t good and known for speakers to blow
I would recommend this to a friend - Pros mentioned:Sound quality
An Enjoyable Sound Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It produces quality sound that made a difference! The music is much enjoyable!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice sound bar system very powerful really good sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great affordable upgrade to tv sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung sound bar quality! This sounds so good in a very open living room.
I would recommend this to a friend - Pros mentioned:Sound quality
100% Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! We love it. Sounds amazing. 100% recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Just need to change up on the remote with the volume control.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar. best bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! although have some syncing issues with the bluetooth so maybe using an hdmi is the way to go rather than BT
I would recommend this to a friendBrand response from Samsung
Posted .Hi TrevorL,
So glad to hear you’re enjoying the HW-B550 sound quality.
If available, we recommend using the HDMI connection to your TV.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.
If connected via Bluetooth to the TV and the soundbar is dropping out intermittently there are a few things to check before performing any troubleshooting:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a device that uses the same wireless frequency near the Soundbar, interference may cause some sound interruption.
4) Check all the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your xxx on the Samsung website.
If the issue persists, please contact us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Not what I expected from Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a cheap 60$ Vizio sound bar from Sam’s , sounded decent! Loud ! But no subwoofer so I figured I would upgrade to an LG at Best Buy that was on sale for $100 from $149 well that one didn’t sound as good as the Vizio so I figured you know what I’ll go with this Samsung It was Around $179 and on sale for $139 After reading the reviews, I figured this has got to be the one ! I hooked it up to my TV turned on and boy was I disappointed! The quality is OK but the sound is very low or on the other hand the first one that I had bought the Vizio , Sounded pretty loud, even with no subwoofer! I went through all this trouble only to realize that the $60 sound bar from Sams Club is what I actually needed ! The sound was good ! it was loud ! But it is no longer on sale so now I am stuck with the sound bar I must return and have to continue my search for a decent sound bar!
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimmyMack19,
Thank you for taking a moment to review the HW-B550 Soundbar.
If available, we recommend using the HDMI connection to your TV. Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Bass, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my Samsung TV. I like it better than the Bose soundbar it replaced. Not because of sound quality but because of the range of sound. The deeper bass satisfies my taste, especially with movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Makes watching tv even better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything sounds great and dynamic. Action sequence hit and music pops.
I would recommend this to a friend - Pros mentioned:Sound quality
Impressive.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an Amazing unit. Very impressive. Sound is crisp and clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound.Excellent sound.Excellent sound.Excellent sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Makes our movies much more enjoyable
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sounds very good. When watching a scary movie.
I would recommend this to a friend - Pros mentioned:Sound quality
Movie nights
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is of the best quality, which turns into proud moment.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar really make my tv complete wonderful sound
I would recommend this to a friend - Pros mentioned:Bass
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice and bass compliment the tv it’s connected to very well.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar and sub sound amazing. I can hear everything!
I would recommend this to a friend - Pros mentioned:Sound quality
Very Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar. The sound is amazing, and basically plug and play.
I would recommend this to a friend - Pros mentioned:Sound quality
Great value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this soundbar. So much better than listening to music on my phone.
I would recommend this to a friend
