Customer Ratings & Reviews
- Model:
- HW-B550/ZA
- |
- SKU:
- 6505159
Customer reviews
Rating 4.7 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the HW-B550 2.1ch Soundbar's exceptional sound quality, ease of use, and strong bass response, frequently praising its performance for movies and ease of setup. Many also appreciate its compact size and Bluetooth connectivity. A small number of users reported some issues with the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Dolby sound with 2.1 channel, worth buying at this price.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great first sounbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get a new tv and this soundbad doesnt disappoint
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with our new soundbar! It has great sound quality
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Middle of Road
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on sale for 229. Regular price was 299. 229 is pretty much what it’s really worth. I was working with a budget and it was the best I could find within my budget. It set up easily and quickly. Sound is ok. Not deep and full sounding. I had a LG which was much more expensive and sounded like it. It’s a big improvement over tv speakers but if you can afford it you may want to step up a better bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WGator,
Thank you for your purchase and review of the HW-B550 Soundbar. Your feedback is very important to us about your audio experience. There are a few things you can do to optimize your soundbar to best fit your preferences.
By pressing the SOUND MODE button, you can select the desired sound mode. SURROUND SOUND: Provides a wider sound field than standard. BASS BOOST MODE: Sound field mode with emphasis on bass sound. GAME MODE: Provides stereoscopic sound to immerse you in the action while gaming. ADAPTIVE MODE: Analyzes the content in real-time and automatically provides an optimal sound field based on the content you are enjoying. DTS VIRTUAL:X MODE: Immersive 3D sound from any content. STANDARD MODE: Outputs the original sound.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
OK, not great. Subwoofer was amazing though.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine but I felt the sound bar was a bit "tingy". Subwoofer sounded amazing though. My goodness. I am sure I could have dialed it in better but the HW-S50B sounded better as an all in one. We really did not need the subwoofer for that room. Better overall sound with the other one for a few dollars more. (on sale)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Steve,
Thank you for purchasing the HW-B550 Soundbar.
So we can better understand your issue, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Sound is clear and feels like watching in teaters
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and sound is so unbelievable that I can't watch without it
I would recommend this to a friend Rated 5 out of 5 stars
Worthy Upgrade
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this soundbar as a used unit. Very glad I did. $130ish to really upgrade the sound of my living room TV. I wish it had Dolby atmos support, but the DTS makes up for it.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but rear speakers are almost nonexistent even after adjusting the level of rear speakers
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and it fits the television space perfectly!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Solid for sale price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on a black friday deal and super impressed with the sound
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound quality with hdmi cable. Like being in the movie theatre.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the price i got it on special and used BB points!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
It’s great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fantastic, might buy another for my game room
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. It’s cheapest and best. Worth it to buy it.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
L,l
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice surround sound crispy easy to connect cant go wrong
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Would definitely recommend this set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Just Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , great sound. This is now my tv speakers .
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product. The sound quality is acceptable as an adjunct to your tv's internal speaker. In overall, it meets my expectations.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for taking the time to share your experiences in a review on the HW-B550 Soundbar.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
With Bluetooth Multi Connection, you can connect two smart devices simultaneously and share the soundbar with ease. No more jumping back and forth, just deciding what’s next.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, crisps sound. Movies sound so much better with my TV
I would recommend this to a friend








