Customer Ratings & Reviews
- Model:
- HW-B550/ZA
- SKU:
- 6505159
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the HW-B550 2.1ch Soundbar's exceptional sound quality, ease of use, and strong bass response, frequently praising its performance for movies and ease of setup. Many also appreciate its compact size and Bluetooth connectivity. A small number of users reported some issues with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Very satisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product! I’m very happy with my purchase.
I would recommend this to a friendNice sound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound for the price, customer service at the store was really good btw
I would recommend this to a friendGood stuff
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things working amazing with my QLED Samsung smart tv
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound bar have amazing sound quality and good for playing videos games
I would recommend this to a friendSound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ever! Customer service was excellent! love it!
I would recommend this to a friendGood sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really it just very happy with it just was expecting wireless by advertised and sales person
I would recommend this to a friendSound is very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice but sometimes the woofers is making irritating noice with prime vedio.
I would recommend this to a friendsoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a Christmas gift and he loved it. Says it works great and sounds great.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and i like the optical cable connection
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Looks amazing with my tv set up thank you
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific addition to her new Samsung 43" TV that had poor sound.
I would recommend this to a friend- Cons mentioned:Remote control
Good price, odd remote nav, ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good price, odd remote navigation that is confusing, sound is ok for general TV watching and a little weak for movies and live music.
I would recommend this to a friendBrand response from Samsung
Posted .Hello There,
Thank you for your purchase and review of the HW-B550 Soundbar. Your feedback is very important to us about your audio experience.
Using the full manual that you can find on the Samsung website, refer to pages 10 to 15 for the full instructions on how to use the remote. You will be able to find how to change the Sound Modes, adjust the bass and treble levels, even set up the soundbar to be used with a third party remote.
There are a few things you can do to optimize your soundbar to best fit your preferences.
By pressing the SOUND MODE button, you can select the desired sound mode.
SURROUND SOUND: Provides a wider sound field than standard.
BASS BOOST MODE: Sound field mode with emphasis on bass sound.
GAME MODE: Provides stereoscopic sound to immerse you in the action while gaming.
ADAPTIVE MODE: Analyzes the content in real time and automatically provides an optimal sound field based on the content you are enjoying.
DTS VIRTUAL:X MODE: Immersive 3D sound from any content.
STANDARD MODE: Outputs the original sound.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Hopefully these tips will improve your overall audio experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues works well with my Samsung tv easy hook up
I would recommend this to a friendNICE nice nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does exactly what you want and does it very well..
I would recommend this to a friend- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound bar probably the best one for watching movies and playing video games with
I would recommend this to a friendBrand response from Samsung
Posted .Hello Wonderful,
Thank you for purchasing the Samsung HW-B550 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
For the price, it exceeded our expectations.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it exceeded our expectations. We bought when it was onsale.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it awesome sound, Salesman was very helpful and kind. Thank you very much.
I would recommend this to a friendSound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound effects are very good, definitely recommend it
I would recommend this to a friendNot Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Bought it on sale and worth what I paid. Not tinny sounding
I would recommend this to a friendSound bar review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my new sound bar. So glad I purchased.
I would recommend this to a friend