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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5054 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 5,054 reviews
  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as sprcified. Like the sound and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is an excellent addition to my home entertainment set up. The sound bar delivers a crisp and immersive audio. Setting this soundbar was incredibly simple with clear instructions. Connectivity options include DIN,USB,HDMI and Bluetooth. This sound bar is a fantastic choice for those seeking to upgrade their TV’s audio. It’s perfect for everyday use and brings a theater-like experience to your living room. I highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar woofer and remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Nice sound and great price, use it all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar for movies without spending a lot o

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound bar good sound for my TV good base for the money a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear, Crisp audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Sounds great Clear voices Lower volume needed to hear the same level of clarity Integrates cleanly with existing Samsung TV (3 years old) - controls everything from one remote Can hear sounds the integrated speakers & previous soundbar could not produce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds and bass especially in a big space of room amazing sound and bass once again would really recommend this !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for a friend and he loved it. The sound quality is top class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this Soundbar as a replacement from our old Samsung. You could just tell immediately how much richer the sound was. It’s very accurate and surprisingly the bass is well balanced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price you can't beat this soundbar system.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous soundbar caused me all kinds of problems. And it wasn't an inexpensive one either. But this Samsung sound bar never gives me a problem and enables me to hear the best quality sound regardless of the source or the nature of the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect sound enhancement was better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and great sound. Good value. Would highly recommend this soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has excellent sound quality and the subwoofer is excellent and gives a great bass sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I expected! Looks great ...sound is very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound-clear audio and easy to Set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was very easy to set up, and the sound quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to sync to TV. Works with our Apple TV as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High hopes just isn’t it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. But way too many issues with connectivity. Disconnects at times does have issues with turning the volume up and have to turn it down first before I turn it up. These issues don’t happen all the time but it’s a pain when it does because I have to turn it on and off 2 or 3 times to fix the issue. Kinda disappointed, will definitely go with another sound bar next time. Giving it a 3 out of 5 on the fact it supplies good sound but the software isn’t there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chrisp,

      Thank you for purchasing the HW-B650 Soundbar, I am sorry to see that you are not fully satisfied.

      There are a few steps you can take to troubleshoot your Soundbar.

      Please verify that you are running the latest firmware of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.

      Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.

      If you are experiencing your issue still, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Awesome Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound and quality . Was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cano707

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Beautiful sound from an expensive speaker set. This is ideal for an average size room. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound system for the price. Does the job. Delivered quickly.

    I would recommend this to a friend
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