Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the price.. Staff was very helpful..
I would recommend this to a friendBuy it!!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar and woofer. Great quality and it looks awesome too.
I would recommend this to a friendGood buy, great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound from sound bar, and sub woofer is great. Good deal for quality. Also look great mounted on wall with tv.
I would recommend this to a friendSound system for TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound system is really good. I will be buying another one for my basement TV!
I would recommend this to a friendGreat soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works very well and has great sound quality. The installation was very easy and simple to complete.
I would recommend this to a friendok for a small room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for small rooms but doesn't have the bass for a big room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanS,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Very good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, bass sound very good when turn volume over 40.
I would recommend this to a friendPerfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase!! The perfect sound bar for my needs!
I would recommend this to a friendGreat soundman and subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Provides better heading clarity for TV and movies. Sounds great with Pandora and Spotify.
I would recommend this to a friendSounds Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the different sound effects you can choose from and the bass is great too.
I would recommend this to a friendBuy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. Definitely does its job well!
I would recommend this to a friendBest quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality, sound quality awesome and better price
I would recommend this to a friendGreat sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds great and I enjoy using watch movies and hear it is astonishing.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great love the adjustable bass i wouls recommend to anyone looking
I would recommend this to a friendLove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound difference is night and day. Absolutely love it.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good investment…. Great sound… Worth the price
I would recommend this to a friendBest one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best soundbar ever I have two of this soundbar
I would recommend this to a friendGood sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound quality I've ever had in a sound bar
I would recommend this to a friendGreat value, great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar, especially that bass that helps give that movie theatre feel. Also was really easy to pair with the tv.
I would recommend this to a friendSoundbar Issue or Geek Squad Issue or Both
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for about two months and then the auto-start stopped working. I tried to reset the factory settings and the auto-start still didn’t work. I went into our local Best Buy and I was told that I need to have a Geek Squad repair person to come to my house. So I called the local Geek Squad and they told me that I had to bring it into the store. I called the Geek Squad again and I was told to bring it in. So on February 20, 2023 I took it in and they told me that they don’t repair soundbars in the store. Finally, the associate said that they will take it and have to ship it out for repair and I agreed to it. On March 5, 2023, I received an email stating that they didn’t find any issues with it and they were sending it back. It’s March 13, 2023 and we still don’t have our soundbar back. I really wished that we bought another brand that put out great sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Doug,
Thank you for sharing your review of Samsung’s HW-B650 Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing.
In all configurations (Optical, Bluetooth, and ARC) when the TV is turned ON, the Soundbar will turn ON. If your soundbar is not turning on, it could be due to another reason. For example, if the Soundbar was used to connect to another device (say a smart phone), then it will remember the last device (smart phone) and wait for a command from that device (the smartphone) and ignore the TV ON command.
You may want to try using a HDMI-ARC connection to the TV. When the TV turns ON, it will send a command to turn on the Soundbar and forces the source on the Soundbar to change to HDMI-ARC. This would make the Soundbar change the source from the prior state it was in.
Additionally, you can try the troubleshooting steps below to ensure the proper settings are enabled on your Soundbar.
If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV.
1) Connect your soundbar to your TV with an optical cable.
2) Set the soundbar to BT READY mode by pressing Source on the remote or soundbar.
3) Press and hold the left direction on the direction pad on the remote for more than 5 seconds or until Auto Power Link appears on the soundbar display to activate or deactivate Auto Power Link.
Note: Auto Power Link only works with an optical connection and should be turned on by default.
If you have the soundbar connected with an HDMI cable to the Samsung TV, Anynet+ will turn the soundbar on automatically.
1) Connect an HDMI cable from the HDMI OUT port on your soundbar to your TV's HDMI (ARC) port.
2) Set the soundbar to D.IN mode by pressing Source on the remote or soundbar. After about 2 seconds, the source will automatically change to TV ARC.
3) Press and hold the right direction on the direction pad on the remote for more than 5 seconds or until Anynet+ appears on the soundbar display to activate or deactivate Anynet+.
Note: Anynet+ only works with an HDMI connection when connected using ARC (audio return channel), and should be turned on by default.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions