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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 4991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,991 reviews
  • Rated 5 out of 5 stars

    Best for the moeny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and this a great entry level for theater style sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great sound bar. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound. use it to play music from my phone. very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very compatible with our Samsung TB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the "Adaptive" setting for the best quality audio.. This sounds like a mini home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max satisfaction guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Thumbs up. Theater quality sound and enjoying every minute watching all my Shows .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item as soon as it arrived. I ordered a matching TV on 2 different occasions from the store to be delivered. This first time, the order was automatically canceled with no explanation 30 minutes after the delivery window had passed. The second time i ordered the TV i scheduled it to be installed by the Geek Squad and less than 12 hours before delivery they told me they were unable to deliver and install my TV. The customer service for Best Buy is complete trash and i will most likely never purchase anything from this company again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GeoffM,

      Please know you are leaving a review and a 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the xxx itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. My issue, which Geek Squad nor Samsung support can resolve is the Samsung TV remote and the sound bar will not integrate

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dennis,

      As long as your soundbar is connected to your TV with either an optical cable or HDMI via ARC, you can control the volume and mute the soundbar using your Samsung TV's remote. The soundbar should also turn on and off with the TV.

      TV remotes have to be enabled on your soundbar. By default, Samsung TV remotes are enabled on your soundbar. If it isn't working, be sure the soundbar is powered on, then press and hold the WOOFER button up until ON - TV REMOTE appears on the display (about 5 seconds).

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound is amazing it is the best purchase i have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sounds great. Ready to use out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Soundbar!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectable soundbar for the price point. Have it hooked up with an HDMI port rather than Bluetooth- the Bluetooth connection never gave us a solid sound quality and was scratchy and cut in and out. It would be nice if that would have worked, but at the end of the day it isn't a huge deal for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with this purchase. This us my first soundbar and I will most likely add another soundbar to other tv sets in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound my kids love it the best we loveit we recommend 100

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar for the money. Sounds good in our den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was on sale! Perfect for me! Great sound especially from subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar with Dolby 5.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new sound bar. I am happy that Best Buy staff recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hear everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good and it has surround volume I was surprised, Yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST SOUNDBAR I'VE EVER HAD HANDS DOWN!!!! DEFINITELY RECOMMEND BUYING IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar meets all my expectations. It is nice to hear without having the volume high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Soundbar for the $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best of the best soundbar, but very good with sub for the price.

    I would recommend this to a friend