Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Feel like Im in a theatre. It has great clarity
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to sync to tv.Sounds terrific and awesome Bluetooth for stand alone sound system.
I would recommend this to a friendDifficult Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I was able to set it up, it took quite a while, the soundbar works great. Couldn't have asked for a better gift.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and sound. Would definitely recommend this item.Sound
I would recommend this to a friendClean sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy i got this one for the room. Its clear and minimal
I would recommend this to a friendgood item ok service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ve careful with Open Box Vest buy allows you to return if broken but doesnt repair it unless you buy extended pritection.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JonnathanE,
Please know you are leaving a review and a 3-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and delivery service because it came when I expected it.
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, amazing sounds plus totally matching samsung TV style
I would recommend this to a friendGreat quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this system!!! Sound is clear and it sounds as if I’m at the movies
I would recommend this to a friendPerfect with Samsung smart TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great base and easy integration with Samsung smart UHD TV
I would recommend this to a friendZansun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love buy end Best Buy Everything is ok thanks you
I would recommend this to a friendMaybe I Got A Lemon...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this based on all the good reviews, but my experience was not good. I was replacing an older Samsung 2.1 sound bar that was good, but I was having trouble hearing the voices in shows and movies. I had hoped that since this model has a center speaker, it would fix that problem. I found that the center speaker did help with voice reproduction, but it made the voices sound "buzzy" and unnatural. Also, I had problems with the included remote. I had to hit the buttons several times to change any of the settings even after changing the batteries. The biggest problem though was that the audio kept cutting out on both the hdmi and optical inputs. I could temporarily fix the problem by turning off the sound bar and turning it back on, but the problem kept coming back. Maybe I just got a lemon, but I had to return it and got a JBL Bar 5.1 Surround that is so much better in every way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi markabtex,
Thank you for your review of the HW-B650 Samsung Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support.
1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~ Samsung Solutions
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade from tv speakers. It’s good quality for the price.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, no issues . Great sound and very easy installation.
I would recommend this to a friendrecommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup, good quality, great sound, and perfect price.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Ruben,
Thank you for purchasing the HW-B650 Soundbar!
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Lastly, when you press the CH LEVEL button you can adjust the volume of the center channel. You will see CENTER LEVEL scroll across the LED display. Use the UP/DOWN buttons on the provided soundbar remote to adjust the level between -6 to +6.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Sound Bar Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Fits right mounted right with my Samsung TV
I would recommend this to a friendSurround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves surround sound even though he can sleep right through it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Alvear,
Thank you for taking the time leave a review for the HW-B650 Soundbar.
You will feel the rumble of distant thunder as your listening experience is taken to another level. Give your bass an instant boost with the push of a button.
For an even better surround sound experience upgrade your soundbar with the new SWA-9200S Wireless Rear Speaker Kit. Our wireless surround package delivers 360° audio without the need to have wires around your living room. More cinematic and fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Highly reccomend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new soundbar and subwoofer! Upgrades your tv sound 100xs what it was!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Pipes07,
Thank you for purchasing the Samsung HW-B650 Soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
With Bluetooth Multi Connection, you can connect two smart devices simultaneously and share the soundbar with ease. No more jumping back and forth, just deciding what’s next.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
A gift well received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift, but reviews from them are raving. They particularly appreciate the wireless (except for power) subwoofer.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound really enjoy watching movies. Also playing music
I would recommend this to a friend
