Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Get on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good sound unit. Easy to set up. I only bass would be louder. It is a bit weak. "On sale" was a good price.
I would recommend this to a friendSound quality is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well the sound is great. I would recommend this product.
I would recommend this to a friendGreat Sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar to go with my Samsung Q60B TV. It makes a huge difference in audio quality.
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is amazing we love it.. it goes great with the tv
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it sounds pretty good, especially for watching movies.
I would recommend this to a friendSpeaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp blasts 5star to tv sound, dynamic surrounds sound
I would recommend this to a friendNice Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for music and movies. Bass level was better than expected
I would recommend this to a friendSamsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. It was recommended by the store associate
I would recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar for the price, paired with Samsung TV. Setup was easy but having issues with Arc connection causing streaming to pause and freeze.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NeilO,
We appreciate you taking a few moments to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sounds great watching the world cup in it. Great sound
I would recommend this to a friendGreat sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the price. Excellent value. I would recommend it!
I would recommend this to a friendExcellent sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Really upgrades the experience. Very clear sound.
I would recommend this to a friendEh…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar connection to devices resets randomly. Quite often, no sound will come out. Having a tv and soundbar of the same brand should make them compatible with each other. Having to re-pair and reset weekly isn’t ideal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Josh,
We appreciate you taking the time to review the Samsung HW-B650 Soundbar. I’m sorry to hear you had a frustrating experience with the soundbars connections.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.
If connected via Bluetooth to the TV and the soundbar is dropping out intermittently there are a few things to check before performing any troubleshooting:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a device that uses the same wireless frequency near the Soundbar, interference may cause some sound interruption.
4) Check all the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your HW-B650 on the Samsung website
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product with excellent sound quality would recommend
I would recommend this to a friendTerrible connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty decent, but it only works well when it's wired. Any other connection you want to add either fails to connect or it keeps dropping very often. I couldn't even connect it with Smart Things, which is its very own App. I only recommend this to someone who will only use it wired to a TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DiegoPP,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
I apologize if there has been any confusion on SmartThings compatibility. The HW-B650 Soundbar is not Wi-Fi compatible, which is required to run SmartThings.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Then update the firmware of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If you are still experiencing connection issues, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Lastly do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Easy install, clean & clear sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, crisp sound quality with easy installation.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out great sound with action movies n video games
I would recommend this to a friendSound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has been great. I love the sound it’s great.
I would recommend this to a friend100%
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality 100% highly recommend. Sharp looking too
I would recommend this to a friendBrand response from Samsung
Posted .Hello OrtizManu,
Thank you for purchasing the new HW-B650 Soundbar and taking the time to share your thoughts with us.
I'm glad to see that you are enjoying the audio quality and that you like the new design of the soundbar.
You can upgrade the sound stage of your soundbar by adding on the new SWA-9200S Wireless Rear Speaker Kit. This will allow you to have a surround sound experience without having wires all over your room.
Should you ever have questions optimizing your soundbar or need help setting up the rear speaker kit, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Great sound bar
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really makes listening to the tv dialog enjoyable.
I would recommend this to a friend