Customer Ratings & Reviews

Hi sdhorton63,

Thank you for purchasing the Samsung HW-B650 Soundbar with a dedicated center channel for crystal clear dialogue and a wireless subwoofer for rich bass.

Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.

With Bluetooth Multi Connection, you can connect two smart devices simultaneously and share the soundbar with ease. No more jumping back and forth, just deciding what’s next.

When you turn on Game Mode, you can plug in your console and get the amazing sound effects you expect, right away. The auto settings optimize your sound to the game you’re playing while cross-talk cancellation technology removes distracting sounds.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hi Chaddy,

Please know you are leaving a review and 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

Hi Gigi,

Thank you for purchasing the Samsung HW-B650 Soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.

Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.

With Bluetooth Multi Connection, you can connect two smart devices simultaneously and share the soundbar with ease. No more jumping back and forth, just deciding what’s next.

Take advantage of the various sound modes available. Voice Enhance Mode optimizes the equalizer to maximize voice clarity. Night mode will lower the bass to prevent disturbing others while they sleep.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hello Mousealicious,

Thank you for purchasing the new HW-B650 Soundbar, we appreciate you sharing your experience with us.

To get even more bass out of the sound bar either use the WOOFER button on the remote, pushing UP/DOWN allows you to change the levels from -6 to +6. If you press the TONE CONTROL button, you can adjust the treble or bass levels from -6 to +6 as well.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

~Samsung Solutions