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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 4994 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,994 reviews
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent sound bar. Nice for a small room. Quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect replacement when our older system failed us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundindetail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sounds a lot better. Fit well in Enterm. unit, Everything went smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. I don’t like that it disconnects from my tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RocioR,

      We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.

      You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.

      In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.

      You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.

      Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Average sound so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to test the system out fully, especially the subwoofer. Aside from that, the system has an average range.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertT,

      Thank you for taking a few moments to review the HW-B650 Samsung Soundbar.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Great Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar does everything we expected. The sound has good depth and distribution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t Really impressed, thought that it would be better sounding that what it was, wasn’t much louder than the tv volume at low volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor sub sound/ feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good sub woofer response. The sub can barely be felt until you turn the volume up way beyond a comfortable listening volume

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TheronV,

      Thank you for taking a moment to review the Samsung HW-B650 Soundbar.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great voice enhancement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the enhanced voice quality via the dedicated center speaker. It makes a world of difference. I hate subtitles but my wife has trouble hearing voices and this fixed the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps with understanding words better. Sound is much better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I would have liked. Easy to install but lacks quality of sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanaL,

      Thank you for taking a moment to review the Samsung HW-B650 Soundbar.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item and thanks to Best Buy product support team member for his time and advice to select it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HW-B650 Soundbar Perfect Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Quality, highly recommend for you to get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Sonos and Bose 900 systems. This is by far the best bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steven Kopacki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in not knowing what I needed to correct my issue, walked out with exactly what it took to solve my issue. Thanks Mike for taking the time to explain all the options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this sound bar on our screened-in deck and it works great. Nice sound. Easy setup. Connection with our Samsung TV makes it easy only using 1 remote. Fair price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUCH better than the tv speakers but NOT a great system. Subwoofer definitely needs improvement and center is average. Sound separation is non existent. But for the price I am somewhat satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have that sound I thought it would I've bought cheaper ones that sounded better but it does the job

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RaymondW,

      Thank you for sharing your review of the B650 Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Best Buy no.1 always !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sound bar and the tecs was very polite and on par with all they did to make it right for us to understand will be needing kitchen appliances sometime soon love you all and thank you for your services !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, the Samsung sound bar and woofer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the easy setup, but more importantly, with the sound quality.

    I would recommend this to a friend