Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Sound Bar and subwoofers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect balance for a average size living room... Sounds great
I would recommend this to a friendAlinaG
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELENT !!!! BEST BUY RECOMENDATIONS . Happy with my orders.
I would recommend this to a friendQuality sound bar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes TV stand 100 percent better. Price is very good.
I would recommend this to a friendAmazing Christmas Gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Brought 3 for my family as Christmas gifts
I would recommend this to a friendehh..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for the price. But, I regret not doing more research. It's not loud enough, not bassy enough, and not clear enough. If I could do it again, I'd just have spend a few hundred more on a sound bar that I would have been happier with. I wish Best Buy had an actual real life demo of the soundbars they sell. I would have easily spent twice or more as much to hear something I was satisfied with. - That being said, if you can only afford $250, it's not terrible. Just leaves me wanting more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RickyC,
Thank you for taking some time to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Best People work there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people to work on my projects with. Great prices on everything.
I would recommend this to a friendRecomment it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it and helps sounds noticeably. You won't regret it.
I would recommend this to a friendIt’s OK, but not as impressive as I had hoped.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, but doesn’t get as loud or sound as great as I had hoped. It’s only marginally better than my TV speakers, and that is only due to the deeper bass sound of the subwoofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Knighter,
Thank you for sharing your experiences with the HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, had some trouble pairing with my LG tv
I would recommend this to a friendReturned for a better one; worth the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as an open box item in excellent condition. It was definitely not in excellent condition, though. "Excellent" is Best Buy's "like new" condition in the original packaging with all parts included. The sound bar and subwoofer were just handed to my boyfriend when he picked it up. No packaging at all. Scratches on them and all parts missing except for the bar, subwoofer, and power cords. It is supposed to come with mounting hardware, a remote, an optical cable, and a few other items I wasn't concerned about (per the Samsung website). This would all be fine if I had ordered it in "fair" condition, but I did not. The store did offer me the difference in price between the Fair and excellent Condition product, so I tried to work with that. But adding a remote and optical cable ended up costing me more than the soundbar costs brand new. So I took it back and looked at other sound bars. I am so glad I did. Even the floor model of this sounded bad. I ended up spending a few hundred extra dollars that I did not plan on spending and I am ultimately much happier. Luckily the return policy is awesome and the store associates were happy to help with the return and also help me find the right sound bar for me. So 0 stars for the product, 0 stars for the experience of purchasing this open box item, but 5 stars for return process and helpfulness of the employees.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EmilyC,
Please know you are leaving a review and 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear system. Wish it had a better Base Sound...
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing, SURROUND SOUND – BASS BOOST – GAME – ADAPTIVE – DTS VIRTUAL:X – STANDARD
You can also press the TONE CONTROL button to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
~Samsung Solutions
Mr. King
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with the product and the customer service team.
I would recommend this to a friendSound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, very impressed with the bass quality. I didn’t think it would be that good, but yes, I would definitely recommend this sound bar/woofer combination.
I would recommend this to a friendAmazing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money is met I highly recommend this product
I would recommend this to a friendDecent Soundbar for the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar, when bought on sale. Wish it had Wi-Fi.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cody,
We’re glad to hear that the sound quality of Samsung’s HW-B650 Soundbar matched your expectations!
The built-in center speaker is dedicated to delivering enhanced dialogue, so you won't miss a word, no matter how faint the conversation or how intense the background music or action is.
Experience the intensity of action movies or the excitement of sports with the rich, powerful bass coming from the included subwoofer.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok . Good sound but doesn’t auto adjust like some of the higher end models. This means commercials are usually significantly louder than the tv show
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dpschnei,
Thank you for taking a moment to review Samsung’s HW-B650 soundbar.
You may want to try Adaptive Sound Lite, which allows you to enjoy optimized sound for your favorite video content, including sports, games, movies and more - with technology that enhances whatever you are watching.
You may want to try checking the sound format on your TV to ensure you are getting the best experience for a surround sound setup.
If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
Additionally, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV or soundbar. Also, check the cable connection between an external device and the TV or soundbar and then try cable connection again.
I hope this improves your sound experience. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung - HW-B650/ZA 3.1ch Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the Samsung 2 Channel soundbar. I have a hearing disability and having trouble hearing with the 2 channel sound bar. They recommended going with the Samsung 3-channel sound bar, he said, "it would be the difference of night and day". It was a little better but not to that degree of night and day. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LynnD,
Your HW-B650 Soundbar features a powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content.
By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function. The desired settings can be adjusted using the Up/Down buttons.
AUDIO SYNC - NIGHT MODE ON/OFF - VOICE ENHANCE ON/OFF
AUDIO SYNC
If the video on the TV and audio from the Soundbar are not synchronized, press the (Sound Control) button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)
NIGHT MODE ON/OFF
This mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
VOICE ENHANCE ON/OFF
This mode is makes it easier to hear spoken dialog in movies and TV.
The NIGHT MODE, and VOICE ENHANCE audio function can be turned ON/OFF by
using the Up/Down buttons.
Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPATIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsng Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love out sound bar. We just got $80.00 back because the price dropped so that makes it even sweeter. Thanks Mike at Best Buy in Wyomissing
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, this is the second one I bought. I love theSamsung brand.
I would recommend this to a friendAmazing Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing deal. I purchased this for my girlfriend for chirstmas and she loves it! I wish I had purchased two while is was priced so well!
I would recommend this to a friend