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Customer Ratings & Reviews

$389.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 5054 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,054 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, this is the second one I bought. I love theSamsung brand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't that impressed with this soundbar it was loud in the store but ok for the living room, this isn't for a large room it's only good for the bedrooms. Purchase the bose 500 or 550 for the living room it's a much better soundbar.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TonyN,

      Thank you for taking a few moments to review the HW-B650 Samsung Soundbar.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      With the optional SWA-9200S (9250S for F series) Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money is met I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound system and customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service in helping select this model. I wish I would have got this dudes name. System sounds even better at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar it works great it has good volume control and works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 8 months of use. Best Buy protection plan fixed it. Sound is amazing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Omek2006,

      We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my bedroom and the sound quality is great. I paired it with a Samsung TV and it’s very Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honestly, it could be better.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned this soundbar for a little over a year, it works pretty goodm i do wish it went louder. Not a huge differnce when volume is at 50 or 100

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Black Friday purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday purchase to replace our older sound bar. Easy set up, bluetooth access straightforward. Great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for a old surround sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds really good easy to hook up. But when buy it online it fails to mention that you have to buy one additional one piece for it to work. At that point I was at a 50/50 point of returning it or buying the additional piece. I went ahead and bought the additional piece and I happy that I did. The sound is awesome much better than the old one this replaced. I just think the description of the product and what else you need to hook it up should be more clear.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LHub,

      Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to hear if there was any missing pieces from the box.

      The HW-B650 Soundbar comes with everything needed to plug and play, remote with batteries, power cord for the subwoofer and soundbar. The kit also comes with an Optical Cable that you can use to connect with TVs.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Best Buy Employee

    Rated 4 out of 5 stars

    Not bad

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Wished it projected further with clarity for how much you pay for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I conected yhe sound bar to mySamsung tv its very delayed, and sometimes the volume doesn’t work . You would think pairing to another Samsung product it would work better and the sound isn’t that great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Benster,

      Thank you for sharing your review with us regarding the HW-B650 Soundbar. Your experiences are very important to us and will be shared with our product team.

      To synchronize your soundbar audio and TV, press the SOUND CONTROL button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)

      Additionally, 2020, 2021, and 2022 Samsung TVs have a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.

      On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.

      We do recommend using a HDMI cable as this offers the best audio and user experience available to you with this soundbar.

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar will go well with the brand-new smart TV I just bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had already sent a review on this. The bar works fine, no problems. The guys who installed it did an excellent jog, including cleaning up the mess the original tech made of the installation in 2017.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worst soundbar design and waste of time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sucks, literally stop working after less than a day, just high pitched noise and would shut off. Returned ASAP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have that sound I thought it would I've bought cheaper ones that sounded better but it does the job

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RaymondW,

      Thank you for sharing your review of the B650 Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - goes with our samsung tv. Sales rep did not try to push up something more expensive like Bose....appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it they did a great job the Greek squad always when we have the Greek guys working on my stuff from a old disabled veteran nam era Sam and Holly we awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. i think the sound could be a little louder but love the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 3.1 ch soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bar. You fill immerse in the background sounds. Quality is superb. Easy to navigate from control

    I would recommend this to a friend
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