Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Geek Squad was excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation by the Geek Squad when setting up our new TV.
I would recommend this to a friendSubwoofer randomly disconnects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good when it works, I don't know if it happens to every Bluetooth subwoofer but it stops working randomly during movies, music and it is very annoying since you lose the bass for about 3-5 seconds every other minute. for this price range the subwoofer shouldn't be doing that, very poor quality. They should have stuck with wired connections since all their Bluetooth subwoofers have the same issue from what I read online. I will be replacing it and I will update the review if it was just a faulty one or if it's just an issue that all of them have, now I have to carry this big box into the bus to send it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Daniel,
Thank you for purchasing the HW-B650 Soundbar. I am sorry to see that you have experienced this issue with your subwoofer.
Once you receive your soundbar replacement please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Buyer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product ever that I love samsung so much when it comes to electronics.
I would recommend this to a friendGreat sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound pairs nice sounds great good size nice fitting
I would recommend this to a friendGet the next level up
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so impressed with this unit. I wish I would have leveled up.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price range it is ok. But sound is not great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WahidS,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Would maybe buy another option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar has good sound, but unfortunately turns on and off depending on the bass volume level.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
So that we can better understand your issue and offer step-by-step troubleshooting, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Sub woofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. Great staff and service! Best buy experience was awesome.
I would recommend this to a friendA truly immersive audio experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung HW-B650 soundbar and I am extremely satisfied with my purchase. The setup was quick and easy, and the sound quality is excellent. The Dolby 5.1 and DTS Virtual:X give a truly immersive audio experience, and the soundbar is able to produce clear and detailed sound across a wide range of frequencies.
I would recommend this to a friendI’d buy it again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this soundbar for about a year and I have zero complaints
I would recommend this to a friendBeautiful Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing; however, i am not a tech guy and it fid not hook up as easily as i had hoped.
I would recommend this to a friendFirestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and use -very happy with the purchase
I would recommend this to a friendTo go with tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new tv, can’t wait til Christmas and hook it up
I would recommend this to a friendGreat soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with my new TV! I am really enjoying the soundbar.
I would recommend this to a friendGreat sound and great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help from the in house expert. It’s appreciated. Helped me to get the right sound bar according to my needs.
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.George w graham. Pleased with purchase. Will return, when I need something. Overall,happy with service, and delivery.
I would recommend this to a friendSound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, so happy we got this together with our tv, also excellent custumer service
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. It was easy to install
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendAudio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the purchase.good sound quality. easily stored
I would recommend this to a friend