Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Sound is awesome and deep distortion less bass and sound.
I would recommend this to a friendsound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what I needed. Plus the tech from Geek Squad was excellent
I would recommend this to a friendVery good combo for a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up looks nice and sounds great perfect if you can grab it on sale
I would recommend this to a friendpoor sub sound/ feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not very good sub woofer response. The sub can barely be felt until you turn the volume up way beyond a comfortable listening volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TheronV,
Thank you for taking a moment to review the Samsung HW-B650 Soundbar.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bar was easy to set-up. But having trouble to get the bass set where it's not has loud has the treble. Wife doesn't like a lot of bass. Other then that the bar is okay for how I want it to sound.
I would recommend this to a friend
Should’ve gone with a stronger soundbar
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starts off really strong. I bought this around 6-8 months back and the sound is always fading, but that’s why I got protection on a soundbar! Small amps inside won’t last forever
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leif,
We appreciate you taking a few moments to review the Samsung HW-B650.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Best buy review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very customer service and and very respectful
I would recommend this to a friendSound purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not disappoint. I was skeptical at first having previously purchased a smaller soundbar with built-in woofer for my 50" Samsung tv and I wasn't too happy with it. Uggrading to this product for my 65" curved tv, I could not be happier. It does the job with excellent surround sound to make movie viewing a great experience as well as listening to music with Bluetooth!
I would recommend this to a friendEntry level 3.1 sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for $190 open box. It sounds fine enough to my untrained ears, and it is 3.1 channel. Don’t think you would need anything more for a small to medium sized room.
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, great buy, easy to install, you won’t be disappointed.
I would recommend this to a friendSound is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, it really punches some much needed bass.
I would recommend this to a friendI love Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great store, great purchase , the sales people are very helpful, and knowledgeable.
I would recommend this to a friendSound bar and sub woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my room, good sound and loud enough for all entertainment
I would recommend this to a friendGreat buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Sounds great! Debating now if i should add more speakers!
I would recommend this to a friendSamsung Electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this item to anyone I am considering of buying this items again for my bedroom Thanks Barbara F
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old model due to which significant connectivity issues. Would not buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Pat66,
Thank you for sharing your review of the B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish sound bar came without the Dolby box - not needed for my room.
I would recommend this to a friendDid i get a lemon?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for two years, and for 2 years this TV has had trouble connecting to my home internet *and* finding its own Bluetooth soundbar. The picture is also very dark; it's almost impossible to watch some shows.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PaulaD,
I’m sorry to hear that you’re dissatisfied with the performance of your Samsung HW-B650 Soundbar.
There are a few things you may want to check:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
3) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your HW-B650 on the Samsung website.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, I recommend it, affordable price, easy online transaction
I would recommend this to a friendDon't Know What's Wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is wonderful when its working. On some TV channels the volume has to be turned way up, in some cases to 70. Even when you can hear these channels, the sound still seems muffled and distorted. The problem has to be with this unit because the B-550 I had before this B-650 did not have these problems. I'll have to take this issue to the Geeks and see if they know what;s wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EddyL,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that your initial time with the Soundbar has not been ideal.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Next, do a software update on your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If your Soundbar is still sounding muffled then try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Lastly, with the Soundbar on do a hard reset. Press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
