Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Sounds good but.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the money but i have a problem we the bar muting randomly even after updating to the latest software.
No, I would not recommend this to a friendBrand response from Samsung
Posted .tulsatraveler,
Thank you for your review. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung Sound Bar with great audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Audio complement to the QLED TV from Samsung. We love the audio, without having too much home theater additions at this time.
I would recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my husband and he is really loving it
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is off the hook with the woofer.I purchased 65 in samsung with sound bar and woofer a complete package and price was great
I would recommend this to a friendI expected more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more from this sound bar, I connected it to my TV via Bluetooth and no matter how much I turn up the sound, it is not as loud as I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Omar,
I am sorry to hear that you are not completely satisfied with the overall volume of the Samsung HW-B650 soundbar. If you don't have a surround system, you will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality.
If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is ok. It's not really loud or what i would expect from a sound bar. I would've went with LG instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TomoO,
I’m sorry to hear that you’re not fully satisfied with the performance of your HW-B650 Soundbar.
Here are some tips to help optimize your soundbar audio performance.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
This is the way to listen to sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sounds great ! My goodness! Makes every music sound greater than it actually is! This thing actually speaks to you.
I would recommend this to a friendMichael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality not as great as advertised. The product in the store sounded different when I brought it home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelW,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-B650 Soundbar.
Here are some tips to optimize your HW-B650 Soundbar's audio performance to your liking. Pressing the SOUND MODE button on your soundbar remote, and then select the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Also, you can also add the SWA-9200S Rear Speaker Kit to create a multi-channel system for a true surround sound experience. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-swa-9200s-za-2-0ch-wireless-rear-speaker-kits-black/6510790.p?skuId=6510790
If we can further help with any other issues, please know we are here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. Purchase to Samsung sound bar for my apartment wireless subwoofer. Great clarity fit my apartment will great investment.
I would recommend this to a friendLow sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, needs to be very high volume to get rhe effect i was looking for. Still looking for something else thst is affordable.
I would recommend this to a friendBrand response from Samsung
Posted .GaryP,
Thank you for taking a moment to review the Samsung B650 Soundbar.
Did you know by pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Happy costumer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a little louder but it serves the purpose for a small room. At first the sound was not good but after i moved the woofer away from the sound bar everything was fine!
I would recommend this to a friendNot good Blue Tooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but I have to manually change it back to BT (Blue Tooth) alot. Often times the speakers change to "TV" speakers and want BT instead.Default stays on "TV" but use it in BT mode
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tomm,
Thank you for taking the time to leave a review on the new HW-B650 Soundbar.
Try these steps below to help you enjoy a better audio experience with your new unit.
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.
This will allow the Soundbar to power on automatically when you start pairing your device.
If you need any extra troubleshooting assistance or have any other Soundbar questions, please contact Samsung Support at
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Milton's surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was interesting getting things connected and working. My best friend loves it plus it goes well with his new 75" TV.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound worth the price, I would recommend to anyone just looking to buy a great soundbar without spending to much
I would recommend this to a friendJust ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what you’d expect for a $249 dollar sound bar and sub. Probably would not buy again. Spend $500 and get something better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimswatch,
We appreciate you taking a moment to review the HW-B650 Soundbar.
Here are a few tips to optimizes the sound of your HW-B650 Soundbar.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great, we have someone who is a little hard of hearing and now we don't have to have the volume up so high
I would recommend this to a friendno opinion...yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably a good item but unable to tell as we are still waiting for a replacement for the defective tv we purchased many weeks ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimO,
Thank you for choosing Samsung. We appreciate your patience while you wait for your replacement TV. In the meantime, please know you can enjoy your Samsung HW-B650 soundbar by connecting to your phone via Bluetooth.
To pair your device with your Samsung Soundbar, press the Bluetooth PAIR button on the remote to enter “BT PAIRING” mode. On your device, select “[AV] Samsung Soundbar” from the list that appears. When the soundbar is connected to the Bluetooth device, [Bluetooth Device Name]-> “BT” appears in the front display. After you have connected the soundbar to your mobile device the first time, use the “BT READY” mode to reconnect.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Best subwoofer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was gonna buy the bose but this soundbar, add $10 from the price of bose, the best soundbar! Even the subwoofer!
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can finally hear the voices clearer and not just the background with this system very good system really like it
I would recommend this to a friendWorth the black friday pirce
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wait for black Friday to buy it , its good and really loud it has Bluetooth can connect to it and play music dont need to connect to tv if tv is smart enough fyi
I would recommend this to a friend