The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Samsung sound bar
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an excellent buy! Adding the sound bar proved to be a huge upgrade to the sound and effects. The price was very reasonable and home delivery made for my happy decision to purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up was simple and easy enough to do it solo. Sound quality is really good for soundbar standards. The subwoofer balances out nicely without any distortions at higher volumes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound bar and Sub box worked Perfectly. I am a bit disappointed in the quality of how long it has lasted. Today 3.2.2025 it finally gave out. Started having a reverbed sound. But the quality of the sound was amazing. Overall a pretty decent sound bar. Just wish it lasted more than a few years.
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
good value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, the Samsung HW-B650/ZA is a great value. It has much better sound than the more expensive sound bar I replaced.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time I have ever truly love and appreciate external sound sources on a TV, but this system was worth every penny, not overpowering, but richness.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys came to set up the tv and we found that the sound bar we had did not work. They had one in the truck and they installed it and it sounds great
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good quality for the price. Should've gotten the upgraded version but this does the job for my husband who has issues hearing TV during movies when people talk quietly
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty impressive. Would recommend. Recently purchased a Polk set as well. I believe anyone would be happy with this. And I'm picky since I have 7.1 surround.