Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent zero complaints. Customer service was excellent as well
I would recommend this to a friendGreat soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this soundbar over 5+ years and its great never had issues
I would recommend this to a friendgreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great great great great great great great great great great
I would recommend this to a friendUnable to adjust picture to sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when watching tv, voice and picture are not in sync. Picture happens before sound happens. Ex: a gun shot or people talking is a split second late compared to the picture
I would recommend this to a friendBrand response from Samsung
Posted .Hello user455546,
Thank you for purchasing the HW-B650 Soundbar. I am sorry to hear that you have experienced sync issues with your TV.
To be able to sync the audio and video together, press the SOUND CONTROL button until you see SYNC. Use the UP/DOWN buttons on your soundbar remote to adjust between 0 to 300 milliseconds.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Great item.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband for Christmas he’s loving it .
I would recommend this to a friendDecent soundbar but maybe not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first soundbar we've ever purchased. At normal listening levels the sound was decent but wasn't much different than the TV. The differences became more noticeable at louder levels. Overall, it was okay but it didn't seem worth the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RyanN,
I’m sorry to hear that you’re not fully satisfied with the performance of your Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sounds very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to anyone who looking for a good sound bar
I would recommend this to a friendgood product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but I would like more treble and better center speaker control.
I would recommend this to a friendGood soundbar for the $$
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it enough yet to know how dynamic it might be. Samsung as a rule is a good product which is why I bought it.
I would recommend this to a friendMsb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great.Once you figure out the remote.That’s how you get the best results
I would recommend this to a friendSound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works very well. Very happy with each performance.
I would recommend this to a friendPretty Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected but dialog is still a bit muddy.
I would recommend this to a friendPossible Unrealistic expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectations may have been too high. Gift for husband he isn’t wowed with the unit.
I would recommend this to a frienddiyer5216
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon initial setup the sub woofer would not link up with the system upon multiple attempts. I suspect the speaker needed to be closer than 4ft. for the initial linkage and after it's linked there wasn't any issue in distancing the speaker from the unit (at the moment). I was surprised that the sub did not have it's own volume control so as to hear deep bass at a low volume setting as I had with my previous system. The soundbar has crisp and clear notes which are 100% better than the speakers of the TV alone. For the price point upon the purchase, it's not too bad and would definitely let others know of the lacking volume control on the sub.
I would recommend this to a friendBrand response from Samsung
Posted .Hello diyer5216,
Thank you for sharing a detailed review of your experiences with the HW-B650 Soundbar.
I’m sorry for the difficulties with your soundbars setup. We understand your frustrations and are here to help. The subwoofer can be controlled in a few different ways to increase the overall bass levels.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then select the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Great system for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This entertainment system is perfect for my 65inch Samsung tv.
I would recommend this to a friendGreat sound and price and bad also
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best decision to buy this speaker. I bought a Bose speaker for my other tv previously and for the price tag this speaker is sooooo much better. And for the price. Best Buy ever!!!! Sounds great.
I would recommend this to a friendDo not use the bestbuy shipping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my stereo after reviewing several items. It takes bestbuy to deliver my stereo to my house after a month. First, they told me it is delay then i had to call Asia bestbuy center to activate my order. I guess they forgot about my order. This is the reason Amazon has best delivery and notifications. I have not open the box yet to review the stereo.
I would recommend this to a friendBrand response from Samsung
Posted .True,
Please know you are leaving a review and 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Low volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get loud enough we need to use nearly full volume for outside BBQ setting
I would recommend this to a friendBrand response from Samsung
Posted .JohnS,
We appreciate you taking a few moments to review the HW-B650 Soundbar. I am sorry to hear that you are not completely satisfied with the overall volume of the soundbar.
If you don't have a surround system, you will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality.
If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Great budget soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the money. Paired with a Samsung 75" TU690T and it paired immediately and is perfect for my apartment.
I would recommend this to a friendSoundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is ok at best but when the subwoofer is connected everything sounds great
I would recommend this to a friend