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Customer reviews

Rating 4.6 out of 5 stars with 5054 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,054 reviews
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift.packaged well , reasonably priced and came quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first soundbar, but we needed this after the speakers in the TV we have in our bedroom stopped working properly, but we aren't ready to get rid of our wonderful plasma TV just yet. This works pretty well, we are still figuring out how to adjust it so the dialogue is a little more forward, so it can be understood over the louder background noises. Pretty low profile.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for purchasing the new HW-B650 Soundbar and taking the time to leave a review.

      To be able to adjust the center channel, on your remote press the CH LEVEL button. Then you can use the UP/DOWN buttons to adjust the channel between -6 to +6.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for the price! Would recommend to anyone wanting great sound on a tight budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is designed perfectly for quality and sound! Cool features where it can let you choose which tune to go to, settings for bass level and treble! I would recommend this system! Worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great soundbar. Great sound Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to my Samsung tv. Replaced my older Samsung soundbar. I did not think it would have made the difference it did. Omg. So worth the purchase and upgrade. I highly recommend this to anyone looking for a great priced soundbar. Two thumbs way up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to assemble Easy to operate works great with Samsung TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up and use. Husband loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barlover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. It is easy to use. I Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth transaction. Terrific item. Quality product that works well with my Samsung TV 55", 72000 4 K smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was worth it best purchase sounds so good with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! easy to hook up. The surround sound is wild, sometimes I think someone's in my driveway with their music playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, you can hear voices as well as the other noises around the movie or TV show you’re watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sounds amazing. Would definitely recommend this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s great… when it works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound bar is great but twice in the last month I have had to hard reset it. Like rather unplug or reset breaker! Not easy with being plugged behind the tv!!! But when it works it works great. It is the only one that we could find that was longer to match our large tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BeckyK,

      Thank you for purchasing the HW-B650 Samsung Soundbar.

      There are a few steps you can take to troubleshoot your Soundbar.

      You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.

      Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.

      Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a high dollar purchase but was easy to setup and gives good sound out of the box. However, if you are looking for top of the line sound, this is not for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound came

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and the sound is amazing great base too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for small or mid size room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge theatrical sound but works well for my wife and I. Dialog is clear and bass more than fills our small living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what they promised me, I recommend it, it sounds exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HW-B650/ZA 3.1 Channel Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what you need at home,simple smart and efficient and it sounds just perfect.

    I would recommend this to a friend
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