Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 12378060
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is good for a small space. If you have a bigger room i won't recommend
I would recommend this to a friendGood sound for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with the purchase! Sounds pretty good for the price range. Easy setup!
I would recommend this to a friendDouglasN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small package, big sound. Makes TV viewing so much more enjoyable.
I would recommend this to a friendHighly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up and phenomenal sound. Great purchase.
I would recommend this to a friendSound bar 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the sound quality of sound bar Great add on to Samsung TV
I would recommend this to a friendSound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality best purchase by far this year
I would recommend this to a friendSoundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Soundbar I love the Subwoofer. I was ready to buy it this black Friday
I would recommend this to a friendGreat sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great. Has great base. The only problem was it kept disconnecting.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RonaldW,
Thank you for sharing your review of the HW-B650 Soundbar. I am sorry to see that you have experienced disconnecting issues!
There are a few steps you can take before contacting Samsung Customer Support. First, please update the software of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Second, if this doesn't work, try a new HDMI or Optical Cable. At times these cables do go bad and would cause connection issues with the soundbar.
Further, make sure that your TV is fully up to date. Check your manual for how to update the software of your TV.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Add sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound bar for the money. Sounds good in our den.
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is awesome. Rattles the house like u r in a movie theater.
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what wanted sounds perfect.the sound is unreal
I would recommend this to a friendSAMSUNG SPKR
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Feel the theatre experience.
I would recommend this to a friendAwesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best surround sound ever the clarity and sound definition!
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding product!!! Would recommend to buy!!
I would recommend this to a friendExceptional soundbar!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. The sound is exceptional.
I would recommend this to a friendDoes the job
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for bedroom tv. This is adequate. Wont impress any audiophiles, but good enough
I would recommend this to a friendAmazing speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Highly recommended speaker.
I would recommend this to a friendNeeded sound, Got sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my TV area. Not to shabby on the price either.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better sound than my $1500.00 Bose sound system I was replacing
I would recommend this to a friendGood but not perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fantastic but sometimes has a hard time syncing with my tv. And yes my tv is Samsung also.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JonG,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not completely happy with your purchase.
First, try using a brand new HDMI cable as this will offer the best audio and user-experience available to this soundbar.
If you have not tried the SYNC command on your provided Soundbar remote, press the SOUND CONTROL button (which looks like a gear). From here you will keep pressing the button until you see AUDIO SYNC. Using the UP/DOWN buttons on the remote will allow you to set set the audio delay between 0~300 milliseconds.
If your Samsung TV is from the year 2020, 2021, 2022, or 2023 then it will have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue if you are connecting to a Samsung TV. On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
