Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 12378060
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Soundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very pleased with this purchase. This us my first soundbar and I will most likely add another soundbar to other tv sets in my home.
I would recommend this to a friendNice Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound. It's clear and the bass is bumping. Good buy.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSamsung soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Soundbar--really boosts the bass and sound. Good value
I would recommend this to a friendBrand response from Samsung
Posted .Hello Mousealicious,
Thank you for purchasing the new HW-B650 Soundbar, we appreciate you sharing your experience with us.
To get even more bass out of the sound bar either use the WOOFER button on the remote, pushing UP/DOWN allows you to change the levels from -6 to +6. If you press the TONE CONTROL button, you can adjust the treble or bass levels from -6 to +6 as well.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Satisfied with purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good. Sometimes sound is not clear.it might be worth considering, but be aware of its limitations in sound performance and cost.
I would recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Sound Bar and easy to control the volume and base.
I would recommend this to a friendTerrible connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty decent, but it only works well when it's wired. Any other connection you want to add either fails to connect or it keeps dropping very often. I couldn't even connect it with Smart Things, which is its very own App. I only recommend this to someone who will only use it wired to a TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DiegoPP,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
I apologize if there has been any confusion on SmartThings compatibility. The HW-B650 Soundbar is not Wi-Fi compatible, which is required to run SmartThings.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Then update the firmware of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If you are still experiencing connection issues, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Lastly do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp blasts 5star to tv sound, dynamic surrounds sound
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and different modes for listening enjoyment.
I would recommend this to a friendSound system is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this sound system for my dad for Christmas and he tells me all the time how awesome it is. He loves having this for watching Football.
I would recommend this to a friendgood item ok service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ve careful with Open Box Vest buy allows you to return if broken but doesnt repair it unless you buy extended pritection.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JonnathanE,
Please know you are leaving a review and a 3-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Amazing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will bought it again is just a good sound for my tv
I would recommend this to a friendAwesome sound!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System just as good as a more expensive one that I have.
I would recommend this to a friendSlim bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing .!! Excellent sound !! Slim sound bar enough space
I would recommend this to a friendSamsung 5.1hwb650
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is much better than i thought , the sub woofer , is not as nicely built as the sound bar but ok
I would recommend this to a friendGREAT SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went inside for this purchase and was met by a man who took me to exactly what I wanted and then proceeded to ask me if there was anything else he could help me with and then proceeded to help me load it! Great service
I would recommend this to a friendGreat Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money... this soundbar has an amazing sound.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and was very easy to set up and pair with the tv
I would recommend this to a friendAwesome soundbar!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I can now hear my new television! I love it!
I would recommend this to a friendRoberts new toy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new Samsung soundbar. sound is wonderful.
I would recommend this to a friend
