Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 12378060
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this mid range soundbar. I just bought for our bedroom since we dont need really anything over the top. The sound is amazing and can get pretty loud. Night mode and voice enhancement are a great feature. I also like that the subwoofer doesnt need to be directly connected to the soundbar so i can place it wherever i want.
I would recommend this to a friendAmazing Sound Bar Sub Set-up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this a few weeks ago and couldn’t be happier. If you have to turn the volume up on your TV and it’s still not enough for you, this sound bar / sub woofer is for you. Priced well and delivers on all aspects!
I would recommend this to a friendStarted great...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an upgrade to the Bose bar I purchased. At first it was a great addition. Had owned my Bose bar while overseas but had no sub so the thought appealed. However I began to notice the sound wouldn't match up (talking and actors dialog would be off by a few secs). It would correct itself but always be off a few days later. I might have been able to deal with that because the bass was fantastic! Until I had to keep turning the bar up as loud as it would go and STILL couldn't hear anything! I finally gave up and it's been in the closet since. Smh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NicholasP,
Thank you for your review of Samsung’s HW-B650 Soundbar. I’m sorry to hear you had a frustrating experience with syncing and volume.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under B Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a pretty decent sound bar. I'm no expert though... My only complaint is that every time you turn in the TV you have to connect it would be much easier if it would automatically connect.
I would recommend this to a friendNice little system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not much of a techie but I appreciate great sound. This system fits well. It is nice that I can expand it later with satellite speakers. The different sound settings make every movie, TV show, and everythings else in between sound excellent.
I would recommend this to a friendSamsung sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent buy! Adding the sound bar proved to be a huge upgrade to the sound and effects. The price was very reasonable and home delivery made for my happy decision to purchase.
I would recommend this to a friendNew Sound bar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds excellent. Perfect for master bedroom. Just enough wattage. Thanks
I would recommend this to a friendHometheater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it will recommend it sounds awesome and the price is weary it
I would recommend this to a friendGreat package!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was simple and easy enough to do it solo. Sound quality is really good for soundbar standards. The subwoofer balances out nicely without any distortions at higher volumes.
I would recommend this to a friendreview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this a few weeks but it sounds excellent.
I would recommend this to a friendWorks as expected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for a wall mounted tv where the voices were just too quiet. This has been great for us. Works very well with tv movies and games.
I would recommend this to a friendGood soundbar for a few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar and Sub box worked Perfectly. I am a bit disappointed in the quality of how long it has lasted. Today 3.2.2025 it finally gave out. Started having a reverbed sound. But the quality of the sound was amazing. Overall a pretty decent sound bar. Just wish it lasted more than a few years.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ThomasJ,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the Samsung HW-B650/ZA is a great value. It has much better sound than the more expensive sound bar I replaced.
I would recommend this to a friendExcellent Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a present for my parents and they love it. Price point is excellent and the sound quality is really good. Would recommend.
I would recommend this to a friendWorth every penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I have ever truly love and appreciate external sound sources on a TV, but this system was worth every penny, not overpowering, but richness.
I would recommend this to a friend***Satisfied Customer***
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Soundbar. Sub-woofer delivers a punch too! Overall, great quality. Definitely happy w/ my purchase. Wanted something affordable, yet deliver a theater like atmosphere. Definitely enhances watching T.V.
I would recommend this to a friendSound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came to set up the tv and we found that the sound bar we had did not work. They had one in the truck and they installed it and it sounds great
I would recommend this to a friendGreat value for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound easy to hook up definitely a huge up grade over regular TV sound
I would recommend this to a friendgreat sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great soundbar. The bass is amazing. I wish the treble was a little bit better but overall this is an amazing set
I would recommend this to a friendNice system .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound , great quality and excellent price . I would recommend this sound system to my family and friends .
I would recommend this to a friend
