Customer Ratings & Reviews
- Model:
- HW-LST70T/ZA
- SKU:
- 12161650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Amazing product terrible customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is amazing but customer service provided by BestBuy is terrible. Bought an open box excellent condition sound bar and it was damaged so it was returned. Bought open box good condition but arrived to pick it up in store and there were no power cables. How are you supposed to operate it in good condition!?!?! Purchased open box excellent again and they said it was a system error and they didnt have one in stock. Tried contacting customer service and they did absolutely nothing to assist or make up for their misinformation on their products they tried to sell customers and did nothing to try to help me (their customer) resolve the situation at all. Customer service has been appauling.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Please know you are leaving a review for the HW-LST70T Terrace Soundbar, not the service provided by Best Buy.
Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner.
Should you ever have questions or need help related to Samsung Soundbars, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
sunbrite sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 4 stars because the mount that came with it required it to be mounted upside down. It wasn't the install guys fault. Manufacturer issue I believe but nobody notices it but me.
No, I would not recommend this to a friendsg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best.............................................
I would recommend this to a friendMan, the geek used to do better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great, the installation, not so good. I ask the geek squad guy to install it to tv, as the manufacturer suggested. He claimed it couldn’t be done and did not do it. Now, I gotta pay someone to do it right.
No, I would not recommend this to a friend
